A nurse in an urgent care center is caring for a client who experienced an ankle injury

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Urgent and Primary Care Centres (UPCC) are for people with same-day, non-life-threatening injuries and illnesses when you are unable to see a family doctor or health care provider. A UPCC is not intended to replace family doctors or care providers as a person's first point of contact for health concerns, nor will it replace Emergency Departments for life-threatening illnesses or injuries. Rather, it is intended to be an additional service in the community, working in conjunction with all touch points for care to provide appropriate urgent services to patients, when and where they need it.

Open evenings and weekends, seven days a week all year long, the UPCC will see patients according to urgency.

For health concerns, including referrals and prescription renewals, the best option is to call your primary care provider (family doctor or nurse practitioner) first. Same-day urgent appointments are often available.

For life-threatening illnesses or injuries, call 911 or go the Emergency Department to be assessed and treated immediately. This includes suspected stroke or heart attack, poisoning or overdose, major trauma, head injury with loss of consciousness, etc. 

Find a UPCC near you

Click on the VCH locations below for hours and contact information. 
Not what you are looking for? Find a UPCC for areas in the Fraser Health Authority. 

Your ligaments are tough, elastic-like bands that connect bone to bone and hold your joints in place. A sprain is an injury to a ligament caused by tearing of the fibers of the ligament. The ligament can have a partial tear, or it can be completely torn apart.

Ankle sprains are the most common type of sprain. Wrist, knee and thumb sprains are also common. Sprained ligaments often swell rapidly and are painful. Generally, the greater the pain and swelling, the more severe the injury is. For most minor sprains, you probably can start initial injury treatment yourself.

Follow the instructions for R.I.C.E.

1. Rest the injured limb. Your doctor may recommend not putting any weight on the injured area for 48 to 72 hours, so you may need to use crutches. A splint or brace also may be helpful initially. But don't avoid all activity.

   Even with an ankle sprain, you can usually still exercise other muscles to minimize deconditioning. For example, you can use an exercise bicycle with arm exercise handles, working both your arms and the uninjured leg while resting the injured ankle on another part of the bike. That way you still get three-limb exercise to keep up your cardiovascular conditioning.

2. Ice the area. Use a cold pack, a slush bath or a compression sleeve filled with cold water to help limit swelling after an injury. Try to ice the area as soon as possible after the injury and continue to ice it for 15 to 20 minutes, four to eight times a day, for the first 48 hours or until swelling improves. If you use ice, be careful not to use it too long, as this could cause tissue damage.
3. Compress the area with an elastic wrap or bandage. Compressive wraps or sleeves made from elastic or neoprene are best.
4. Elevate the injured limb above your heart whenever possible to help prevent or limit swelling.

Sprains can take days to months to recover. As the pain and swelling improve, gently begin using the injured area. You should feel a gradual, progressive improvement. Over-the-counter pain relievers, such as ibuprofen (Advil, Motrin IB, others) and acetaminophen (Tylenol, others), may be helpful to manage pain during the healing process.

It is essential to restore strength and stability to the injured limb prior to a return to sports or fitness activities. A physical therapist or other sports medicine provider can provide you with the appropriate strength and stability exercises to optimize healing and minimize the risk of repeat injury.

The injuries that cause sprains can also cause serious injuries, including fractures. See your doctor if your sprain isn't improving after two or three days.

Get emergency medical assistance if:

• You're unable to bear weight on the injured leg, the joint feels unstable or numb, or you can't use the joint. This may mean the ligament was completely torn. On the way to the doctor, apply a cold pack.
• You develop redness or red streaks that spread out from the injured area. This may mean you have an infection.
• You have pain directly over the bones of an injured joint.
• You have re-injured an area that has been injured a number of times in the past.
• You have a severe sprain. Inadequate or delayed treatment may contribute to long-term joint instability or chronic pain.

March 22, 2022

1. Sprains and strains. National Institute of Arthritis and Musculoskeletal and Skin Diseases. https://www.niams.nih.gov/health-topics/sprains-and-strains. Accessed Jan. 29, 2018.
2. Physical therapist's guide to ankle sprain. American Physical Therapy Association. http://www.moveforwardpt.com/symptomsconditionsdetail.aspx?cid=3c31ac5a-19ef-4c97-a8b6-ea1cfe19ac95. Accessed Jan. 29, 2018.
3. Strains, sprains and tears. American College of Sports Medicine. http://www.acsm.org/search-results?q=sprains. Accessed Jan. 29, 2018.
4. Maughan KL. Ankle sprain. https://www.uptodate.com/contents/search. Accessed Jan. 29, 2018.

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