Expatriates’ international opportunity recognition and innovativeness: The role of metacognitive and cognitive cultural intelligence Author links open overlay panelMelanie P.LorenzaPersonEnvelopeJase R.RamseybEnvelopeRobert GlennRicheyJrcEnvelope Show
ShareShare Cited ByCite https://doi.org/10.1016/j.jwb.2017.11.004Get rights and content AbstractInternational opportunity recognition has become increasingly important in both the international business and international entrepreneurship fields. While previous international entrepreneurship research has suggested a wide variety of innovation-inducing factors, it has neglected the role of cross-cultural competences and the expatriate as a potential actor. Building on the experiential learning theory and a model of opportunity recognition, we argue how and why metacognitive and cognitive cultural intelligence are important cross-cultural competences that stimulate and enable expatriates to discover international opportunities and be innovative. We use a mixed method approach to analyze differences in the innovativeness of expatriates. IntroductionWe analyze differences in the innovativeness of expatriates to see why some are more innovative than others. While we know that having cross-cultural competences may foster innovativeness (Un, 2016), we suggest there is a need to theoretically expand how and why this happens during an expatriate assignment. A better understanding of the international innovation process is important because as multinational enterprises expand into new international markets, their expatriates are exposed to greater cultural diversity than ever before (Lücke, Kostova, & Roth, 2014). While it has been demonstrated that domestic employees that can manage and leverage cultural diversity outperform those that cannot (Chen, Liu, & Portnoy, 2012), relatively less is known about how international employees, specifically expatriates, are able to be innovative in a culturally diverse context. Two papers have recently partially addressed this gap. First, Muzychenko and Liesch (2015) proposed why entrepreneurs perceive international opportunity recognition (IOR) to be a feasible and desirable activity. Second, Dheer and Lenartowicz (2016) demonstrated how the cross-cultural competences of metacognitive and cognitive cultural intelligence increased students’ entrepreneurial intentions; albeit not in an international context. We adopt the experiential learning theory (Kolb, 1984) and a model of opportunity recognition (Corbett, 2005) to build on these articles by describing how and why expatriates high in metacognitive and cognitive cultural intelligence are better able to recognize opportunities in order to be innovative in a foreign environment. A broad example of cross-cultural competences is cultural intelligence (CQ), which is defined as “an individual’s capability to function and manage effectively in culturally diverse settings” (Ang et al., 2007, p. 336). CQ is multifaceted and composed of distinct cognitive (metacognitive and cognitive CQ) and action-oriented components (motivational and behavioral CQ) (Bücker, Furrer, & Peeters Weem, 2016). CQ has been proposed as a key element of successful interactions in international markets (Alon & Higgins, 2005) emphasizing the role of the expatriate (Ott & Michailova, 2016a). For example, CQ is positively related to individual-level outcomes such as expatriates’ adjustment (Malek & Budhwar, 2013) and performance (Lee & Sukoco, 2010). Given the importance of possessing cross-cultural competences, we ask how an expatriate’s level of two specific CQ competences (i.e., metacognitive and cognitive) may drive outcomes such as IOR and innovativeness? Currently, there is limited research focused on specific cross-cultural competences as drivers of innovativeness (Un, 2016). Additionally, while the international business literature has provided substantial insight into the role of expatriates in value creation and performance (Chang, Gong, & Peng, 2012), there has been a dearth of attention on their role in the discovery of opportunities resulting in innovativeness (Dabic, González-Loureiro, & Harvey, 2015; Muzychenko & Liesch, 2015). This is interesting, given the centrality of expatriates in the knowledge brokerage process due to their access to novel, idiosyncratic, and local information as well as heterogeneous networks (Minbaeva & Michailova, 2004). We know that access to diverse networks and knowledge along with cross-cultural experience and global mobility may stimulate entrepreneurial activity (Baer, 2010; Singh, Hills, Lumpkin, & Hybels, 1999; Vandor & Franke, 2016). However, getting access to local knowledge is difficult. Further, recognizing opportunities is particularly challenging in an international setting because they are recognized differently than in a domestic environment (Zahra, 2005). Applying the experiential learning theoretical framework, we posit that expatriates learn to recognize opportunities and exploit them if they possess the cross-cultural competences to access, process, and capitalize on novel and heterogeneous local knowledge abroad. Our study contributes to the international entrepreneurship and innovation literature in three ways: First, we go beyond the conceptualization of expatriates as knowledge brokers by identifying their potential to recognize opportunities if they possess certain cross-cultural competences. Thereby, we answer recent calls for a better understanding of IOR and innovativeness (Knight, Liesch, Zhou, & Reuber, 2015). Our focus on cross-cultural competences as antecedents to IOR also contributes to research of their predictive power in an international setting (Ott & Michailova, 2016a). Second, we examine how IOR mediates the relationship between two specific cross-cultural competences (i.e., metacognitive and cognitive CQ) and innovativeness in an international environment. Expatriates without these two cross-cultural competences might not discover opportunities abroad for innovative products, services, and processes. Thus, we suggest that IOR is not an end in itself, but may lead to innovativeness if appropriately exploited. By theoretically linking cross-cultural competences to innovativeness through IOR, we advance research on individual-level innovation-inducing factors. Finally, because opportunity recognition is cognitive in nature (Corbett, 2005), applying an experiential learning theory can be particularly fruitful for explaining why expatriates high in metacognitive and cognitive CQ can better identify and exploit opportunities. Our findings provide potentially important guidance for expatriates as they strive to innovate, as well as offer practical implications for MNEs attempting to recruit and develop them. Section snippetsExperiential learning theoryMacro-level theoretical research has recently proposed how dynamic capabilities (Michailova & Zhan, 2015) and internationalization (Buckley, 2016) can impact innovation in a global environment. Encouragement from a renewed interest in microfoundations (Lessard, Teece, & Leih, 2016) suggests that while innovation is an inherently multi-level phenomenon, it involves an individual actor at its base (Barney & Felin, 2013). Within the international entrepreneurship literature there are calls for Research approachWe adopt a mixed method approach by combining two studies: a questionnaire survey testing the hypothesized model (Study 1, including pre-test), and a follow-up qualitative study with interviews (Study 2). The literatures on CQ, IOR, and innovativeness served as starting points for the design of the pre-test and survey. Specifically, the pre-test was implemented to confirm the appropriateness of the survey instruments chosen for Study 1. Following Study 1, we conducted interviews to investigate DiscussionWhile MNEs like Google, Sony, and Intel have policies in place to support entrepreneurial employees and reportedly reap benefits from this strategy (Bosma et al., 2013), research on who these entrepreneurial employees are and which role expatriates may play in the process remains scarce. In this article, we investigated how and why expatriates can recognize opportunities and be innovative with a mixed-method approach. Specifically, we adopt the cognitive perspective of the ELT and the model of Financial disclosureThis research was partially funded by the University of Alabama and the Boeing Institute of International Business, Saint Louis University. AcknowledgementsWe would like to thank Editor Christian Schwens and the two anonymous reviewers for their constructive comments that allowed us to significantly improve and further develop this manuscript. We also would like to acknowledge the valuable feedback from Professors George Franke and Jack Clampit and the support from Professor Fabian Froese and his team while writing and revising this manuscript. References (125)
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This longitudinal study assessed how the four facets of cultural intelligence developed during a semester-long student exchange program with Australian (N = 203, age M = 20.94, 66.5% female) and French students (N = 232, age M = 20.72, 69.8% female). Participants completed measures before, during, and directly after their exchange experience. Longitudinal multilevel modelling results showed that exchange enhanced cognitive, metacognitive and motivational cultural intelligence for both Australian and French students, while behavioral cultural intelligence only increased in Australian students. Importantly, the identified changes were found to be linear for all cultural intelligence facets, with the exception of metacognitive cultural intelligence in the Australian sample, showing that increases in cultural intelligence occurred throughout the duration of the exchange experience. Neither cultural distance nor previous travel experience influenced the amount of cultural intelligence change that occurred. The findings confirm that university student exchange is a valuable tool for promoting the development of cultural intelligence, supporting graduates to acquire abilities relevant to a global work environment. Knowledge acquisition of Chinese expatriates: managing Chinese MNEs in Kazakhstan2022, Journal of International Management Show abstractNavigate Down This article advances understanding of the interplay between cultural intelligence of Chinese expatriates managing Chinese multinational enterprises in Kazakhstan and the level of knowledge acquisition from local employees. Drawing on rich quantitative data, and framed by Kolb's Experiential Learning Theory, Sternberg's Theory of Successful Intelligence and Bandura's Social Learning Theory, the article advances knowledge of the relationship between cultural intelligence, innovativeness and knowledge acquisition. The article also draws particular attention to the moderated mediation model of the research and contributes to the literature by enhancing our understanding of Chinese expatriates' knowledge acquisition from local employees by viewing interpersonal skills as a moderating factor. Microfoundations of Strategic Agility in Emerging Markets: Empirical Evidence of Italian MNEs in India2022, Journal of World Business Show abstractNavigate Down We propose the individual-level microfoundations of subsidiary CEOs in emerging markets as antecedents of the strategic agility of multinational enterprises, and subsidiary embeddedness as a key organizational-level moderator of these relationships. Combining quantitative data on subsidiary CEOs operating in India with qualitative interviews with Italian HQ counterparts, our results suggest that subsidiary CEOs’ tenure in emerging markets, along with their overall experience, affects MNE strategic agility positively. Similarly, CEOs’ cognitive characteristics - problem solving and reasoning, and language and communication skills (individual-level microfoundations) - affected strategic agility positively, while subsidiary embeddedness moderated these relationships in different ways, leaving space for fresh managerial and theoretical considerations. Cultural intelligence as an antecedent of satisfaction with the travel app and with the tourism experience2022, Computers in Human Behavior Show abstractNavigate Down Smartphones and apps exert a decisive influence on the tourism industry. However, cultural differences can be a barrier to technology-transfer and they influence all aspects of individuals' behavior. In this regard, cultural intelligence (CQ) enables individuals to deal more effectively with these differences, and those with a high CQ are more adaptable and able to cope in cultural environments other than their own. The aim of the present study is to propose and validate a model in which CQ is an antecedent of satisfaction with the travel app and with the tourism experience. Based on a sample of 243 Spanish tourists who used a travel app on their trip, the study finds that a tourist's CQ influences their satisfaction both with the app and with the tourism experience. It further demonstrates the influence of satisfaction with the travel app on satisfaction with the tourism experience. This research holds a series of implications of significant interest both for scholars and professionals in the tourism industry. How do entrepreneurs' cross-cultural experiences contribute to entrepreneurial ecosystem performance?2022, Journal of World Business Show abstractNavigate Down While research on the cross-cultural experience of entrepreneurs has demonstrated that exposure to diverse cultures is beneficial for new venture growth, it has neglected the performance implications of entrepreneurs’ cross-cultural experience at the ecosystem level. This study endeavors to explore the micro-macro link between cross-cultural entrepreneurs and the performance of entrepreneurial ecosystems in which they are embedded. Building on the dynamic capability perspective, we argue that entrepreneurial ecosystem orchestrators can leverage entrepreneurs’ cross-cultural experiences to develop ecosystem dynamic capabilities and consequently improve entrepreneurial ecosystem performance. Based on multi-wave survey data of 2,981 business incubators in China, our findings show that cross-cultural entrepreneurs are positively associated with entrepreneurial ecosystem performance via increased ecosystem innovation. Moreover, the integrative capability of ecosystem orchestrators moderates the relationship between cross-cultural entrepreneurs and ecosystem innovation. Our findings contribute to the literature on cross-cultural experience by extending it to the ecosystem level and inject fresh insights into the dynamic capability literature by uncovering the formation process of ecosystem dynamic capabilities. Does cross-cultural experience matter for new venture performance? The moderating role of socio-cognitive traits2022, Journal of Business Research Show abstractNavigate Down We investigate the impact of entrepreneurs' cross-cultural experience on new venture performance. Drawing on social cognitive theory, we examine how two socio-cognitive traits, entrepreneurial self-efficacy, and alertness to opportunities moderate the relationship between cross-cultural experience and new venture performance. We adopt a multi-method approach. In Study 1, we implement an experiment on a sample of 177 participants enrolled in an innovation and entrepreneurship program. In Study 2, we conduct a field survey of 65 entrepreneurs with varying cross-cultural experience. Our findings suggest that cross-cultural experience has a positive effect on new venture performance, and that entrepreneurial self-efficacy and alertness to opportunities bolster this relationship. Our research contributes to entrepreneurship research in a cross-cultural context and to the growing literature regarding individual cognitions in entrepreneurship. Research article Journal of World Business, Volume 53, Issue 2, 2018, pp. 151-163 Show abstractNavigate Down Multinationals (MNCs) need to find the balance between developing a globally standardized organizational culture and having multiple locally- adapted organizational cultures. Past literature embodies the bias that differences between MNC units, unless managed, would lead to adverse consequences. To counter this negative bias, we focus on cultural fit, which is the amount of difference yielding maximum benefit. We argue that depending on comparison criterion and desired outcome, fit could be achieved by establishing similarities or maintaining differences. Using evolutionary economics, we explore knowledge transfer within MNCs and test our hypotheses on fit using a unique dyadic dataset from 186 MNCs. Research article Journal of World Business, Volume 53, Issue 2, 2018, pp. 164-176 Show abstractNavigate Down Sporadic studies on the global norm of national treatment for patent uncertainties (NTPU) urge for insights of changes as well as for clarification to discrepancy. This global norm has been a concern for policy makers and practitioners for over a century, as a socially and strategically more significant matter than before for multilateral cooperation given the active technology transfer across borders. To fill in the void and extend prior studies, we examine the global compliance of NTPU from the perspective of patent pendency and granting by addressing three relevant questions: (1) Is NTPU upheld within countries? (2) How does NTPU diverge across countries? (3) How does NTPU change, as an outcome, over time? Based on the institutional theory, lagged regression modeling and longitudinal comparison of US and Chinese patenting, our findings reveal that: (1) NTPU is overall upheld because equality in pendency is demonstrated in both countries and in US granting, and foreigners are even favored for Chinese granting. (2) NTPU is comparatively divergent between the countries in pendency and granting due to national variations. (3) Regressive and progressive changes in NTPU are evidenced since both countries provide equal or higher granting, but longer pendency than before. Our findings contribute to theories by providing new insights to the global norm of national treatment and institutional theory from the perspective of patent uncertainties. We make novel empirical contribution to address NTPU changes of the top patent filing countries and methodological contribution to the longitudinal comparative study. The results also provide implications that concern policy makers and practitioners to handle patent uncertainties across borders. Research article Journal of International Management, Volume 27, Issue 4, 2021, Article 100859 Show abstractNavigate Down We propose that individual-level knowledge transfer between subsidiaries within a multinational enterprise depends on the perceived relative power of the subsidiary and the cultural intelligence of individuals. Using a sample of 333 research and development (R&D) subsidiary employees of foreign Multinational Enterprises (MNEs) in India, we find that the perceived subsidiary power has a direct positive significant effect on knowledge sharing, and an indirect significant effect, through organizational identification, on knowledge seeking. Further, cultural intelligence moderates the effect of organizational identification on knowledge seeking, and the indirect effect of the perceived subsidiary power on it. The findings highlight the role of organizational identification and cultural intelligence in explaining the impact of the perceived subsidiary power on interpersonal knowledge transfer within the MNE. Research article Journal of Cleaner Production, Volume 172, 2018, pp. 1582-1591 Show abstractNavigate Down When dealing with complex value-driven problems such as sustainable development, individuals need to have values and norms that go beyond the appropriation of tangible business outcomes for themselves. This raises the question of the role played by individual moral antecedents in the entrepreneurial process of opportunity recognition for sustainable development. To answer this question, an exploratory empirical research design was used in which 96 would-be entrepreneurs were subjected to real-life decision-making processes in an online environment. The participants were guided through the process of opportunity recognition for sustainable development. Furthermore, they were subjected to several tests linked to individual moral antecedents. The mixed methods design used to analyze the results led to the conclusion that pro-environmental behavior values and moral competencies are important indicators of the ability to recognize opportunities for sustainable development. These results provide useful insights about relating moral antecedents to idea generation for sustainable development and can help researchers, higher education institutes, and sustainable entrepreneurs to further develop the concept of sustainable entrepreneurship and its underlying processes. Research article Journal of World Business, Volume 52, Issue 5, 2017, pp. 640-652 Show abstractNavigate Down Employing expatriates who share an ethnicity with host country employees (HCEs) is a widespread expatriate selection strategy. However, little research has compared how expatriates and HCEs perceive this shared ethnicity. Drawing upon an identity perspective, we propose HCEs’ ethnic identity confirmation, the level of agreement between how an HCE views the importance of his/her own ethnic identity and how expatriates view the importance of the HCE’s ethnic identity, affects HCEs’ attitudes towards ethnically similar expatriates. Results of two experiments show that HCEs’ ethnic identity confirmation is related to HCEs’ perception of expatriates’ trustworthiness and knowledge-sharing intention. Research article Organizational Behavior and Human Decision Processes, Volume 148, 2018, pp. 124-144 Show abstractNavigate Down Today’s pervasiveness of intercultural interactions has spawned scholarly interest in cultural intelligence (CQ) – the capability to function effectively across cultures. Applying meta-analytic techniques, we harness the recent explosion of research on the four-factor model of CQ to address three fundamental, yet unresolved theoretical issues. First, we explicate the benefits of conceptualizing and modeling CQ as a bi-factor model where each factor provides both unique and holistic information. Results shed light on Gelfand’s puzzle of whether to facet or not and clearly show the value of the four factors. Second, we advance and test a theoretical model delineating differential relationships between the four CQ factors and three forms of intercultural effectiveness. Findings, based on 199 independent samples (N = 44,155), underscore the value of a nuanced, theoretical model of CQ with differential effects of the four factors. Finally, going beyond prior research, we also address mediated and moderated relationships and expand our understanding of the CQ nomological network. We discuss the implications of these findings for theorizing about the CQ factors and suggest directions for future research. |