 Show BUSINESS ETHICS 1.How do ethics contribute to customer satisfaction? If someone has a good foundation in ethics, he/she will be able to communicate with any customer. People tend to gravitate to and open up barriers of trust towards someone who lives by good ethics. Good ethics are like the foundation in a home; they hold the frame of the house, just like ethics hold the frame of your personality. So when an employee has a good foundation of ethics, people will feel more comfortable approaching he/her rather than someone who doesn’t have a good foundation in ethics. Whether its other employees or customers, if they feel more comfortable in discussing business with you, then that itself provides a type of customer/employee satisfaction. For example, If Shane and Tina both work for the same company selling the same merchandise, both get customers who want to buy from our company. If Shane’s ethical foundation is bad, the customer will be able to figure this out. Since Shane is a representative of the company, it reflects negatively on the company. Now Tina has a great ethical foundation, and the customer sees this, not only will the customer feel at ease with their purchase, but it gives the customer more incentive to do business with their company again. 2.Why is it important that business people study business ethics? For the owner of a company, you want to have a solid line up of business employees who are skilled, competent and has a good grasp on standard business ethics. As I stated in the first question, ethics are like the foundation in a home. It gives you a set of guidelines to manage how you conduct yourself. So, if you look at a house, you will notice some have add-ons and additions to them. I like to think of the additions as different sections with different styles of ethics, like business ethics. Business ethics are guidelines to how you conduct yourself in the business world. If Recommended textbook solutionsU.S. History1st EditionJohn Lund, Paul S. Vickery, P. Scott Corbett, Todd Pfannestiel, Volker Janssen 567 solutions America's History for the AP Course9th EditionEric Hinderaker, James A. Henretta, Rebecca Edwards, Robert O. Self 961 solutions Tonal Harmony, Workbook8th EditionByron Almen, Dorothy Payne, Stefan Kostka 1,387 solutions Technical Writing for Success3rd EditionDarlene Smith-Worthington, Sue Jefferson 468 solutions Why ethical misconduct is more difficult to overcome than poor financial performance?(SHORT ANSWER)Why is ethical misconduct more difficult to overcome than poor financial performance? It destroys trust which harms your reputation.
Why is being ethical so challenging?Practically, anticipating the exact outcome of a course of action is impossible. This uncertainty is at the root of all difficulties in ethical decision making.
Why is it hard to be ethical in business?In many cases, ethical dilemmas are challenging to work through because the risk and reward aren't as clear-cut as other types of decisions. This complexity becomes even more convoluted with businesses, as other businesses, customers and employees can all be affected.
What are the factors that causes people to have a difficulty in making an ethical choice?They are:. Lack of knowledge of Ethical Standards.. Financial Incentives.. Perfectionism.. Fear of Criticism/Scrutiny by Others.. High Affiliative Needs.. Personal and/or Professional Immaturity.. Counsellor Substance Abuse.. Lack of Personal Values Clarification.. |
Why is ethical misconduct more difficult to overcome than poor financial performance
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