Have you ever wondered why sometimes you feel good about the healthcare worker who is caring for you and other times you simply do not? We all want to be cared for by the “feel good” healthcare workers, but what makes the difference? Professional qualities! Simply said, but not so simply taught or learned, professional qualities are the backbone to a successful career for any healthcare worker. By acquiring these qualities, the healthcare worker becomes the healthcare professional. But what makes a professional, and what are these qualities? Show Professionalism is the conduct, aims, or qualities that characterize or mark a profession or a professional person. A career in healthcare requires hard skills and soft skills. Hard skills are the specific technical and operational proficiencies of the career. For a medical assistant these include job tasks, such as measuring blood pressure or working within an electronic health record program like EHRclinic. On the other hand, soft skills are the personal qualifications or behaviors that enhance an individual’s interactions, job performance, and career prospects. These are sometimes called people skills. Soft skills are less concrete and more difficult to observe and evaluate. Since much of the medical assistant’s role involves dealing with other people, whether a patient, a patient’s family member, a coworker, an insurance agent, a pharmaceutical sales representative, a laboratory staff member, or anyone else there are certain professional qualities and soft skills necessary to be successful. These qualities are what make medical assistants career ready. The professional qualities that medical assistant students must learn and develop as part of a medical assistant educational program include:
Understanding and developing the above qualities as part of a medical assistant educational program is necessary for student and professional success. From the first day to the last day, it is the challenge of the educator to infuse the learning of hard skills together with learning these qualities and the soft skills. This can be done through many techniques, including the use of digital tools. In a recent survey conducted by McGraw-Hill of medical assisting programs, 59% of instructors said the digital tools they currently use help develop career readiness skills, such as professionalism, critical thinking/problem solving, communication, and teamwork. The more a student is able to practice real-world situations that require the use of these medical assistant qualities the better prepared for they will be for their career. The key to the development of professional qualities is repetition, repetition, repetition. Contact your McGraw-Hill sale representative to obtain a poster for your classroom regarding the Qualities of a Medical Assistant. Try the activities provided at [https://mheducation.link/HealthProfessions] to begin the infusion of developing professional qualities in your medical assistant students. By understanding and practicing the Qualities of a Medical Assistant, we are transitioning our students from healthcare workers to healthcare professionals and working toward creating the type of healthcare professional that makes patients “feel good.” What are the ethical responsibilities of the medical assistant?Promote patient safety and well-being. Contribute to a positive health care experience for patients. Demonstrate integrity and respect, and protect patient confidentiality. Advocate the essential value of certification and continuing education.
What are some ethical and legal concerns that a medical assistant must be aware of?Ethical Standards for Medical Assistants
Render service with full respect for the dignity of humanity. Respect patient confidentiality. Uphold the honor and high principles of the medical assisting profession. Seek to continually improve knowledge and skills for the benefit of patients and colleagues.
What are five ethical responsibilities of a professional medical assistant quizlet?What are five ethical responsibilities of a professional medical assistant? The medical assistant's ethical responsibilities are to admit mistakes, stay within the personal limits of his or her training, maintain confidentiality, stay current, and uphold the honor of the profession.
What are the 5 items in the code of ethics for medical assistants?There are five fundamental principles that form the foundation of the ADA Code: patient autonomy, nonmaleficence, beneficence, justice and veracity.
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