The systems analysts work is described as problem solving for an organization.

  1. Systems analysis means understanding and specifying in detail what the information system should accomplish. a. True

b. False

ANSWER: True

POINTS: 1

REFERENCES: Chap A p 3

  1. The systems analyst's work is described as problem solving for an organization. a. True

b. False

ANSWER: True

POINTS: 1

REFERENCES: Chap A p 4

  1. Technology alone increases productivity and profits. a. True

b. False

ANSWER: False

POINTS: 1

REFERENCES: Chap A p 3

  1. The primary activity of a system developer is programming. a. True

b. False

ANSWER: False

POINTS: 1

REFERENCES: Chap A p 3

  1. When deciding which information system solution to recommend the analyst should recommend the one with the fewest risks and the most benefits. a. True

b. False

ANSWER: True

POINTS: 1

REFERENCES: Chap A p 4

  1. The difference between the system boundary and the automation boundary is that the system boundary is contained within the automation boundary. a. True

b. False

ANSWER: False

POINTS: 1

REFERENCES: Chap A p 7-

  1. The components of an information system are the computer hardware, the computer software and the data. a. True

b. False

ANSWER: False

POINTS: 1

REFERENCES: Chap A p 7-

  1. Since business problems tend to be similar, systems analysts seldom focus on a specific business industry. a. True

b. False

ANSWER: False

POINTS: 1

REFERENCES: Chap A p 12

  1. Interpersonal people skills are the analysts more important skills. a. True

b. False

ANSWER: True

POINTS: 1

REFERENCES: Chap A p 12

  1. Due to outsourcing programming to off-shore companies in India, China, and the old Soviet Block, careers in information systems is not expected to be a growth industry in the future. a. True

b. False

ANSWER: False

POINTS: 1

REFERENCES: Chap A p 14

  1. Today the nature and types of jobs for information system graduates is more varied than ever before. a. True

b. False

ANSWER: True

POINTS: 1

REFERENCES: Chap A p 13-

  1. Systems analysis and design focuses on understanding the business problem and outlining the approach to solve it. a. True

b. False

ANSWER: True

POINTS: 1

REFERENCES: Chap A p 3

  1. The primary skill required of a good systems analyst is to be able to program effectively and efficiently. a. True

b. False

ANSWER: False

c. knowing what data needs to be stored and used

d. special programming skills

ANSWER: b

POINTS: 1

REFERENCES: Chap A p 3

  1. A(n) ____ includes hardware, software, inputs, outputs, data, people, and procedures. a. system

b. information system

c. subsystem

d. functional decomposition

ANSWER: b

POINTS: 1

REFERENCES: Chap A p 7

  1. ____ refers to the division of a system into processes or subsystems. a. System design

b. Data management

c. Programming

d. Functional Decomposition

ANSWER: d

POINTS: 1

REFERENCES: Chap A p 7

  1. An automation boundary is best described as the separation between the ____. a. system and its environment

b. automated part of a system and the manual part of a system

c. manual part of a system and its environment

d. automated part of a system and its environment

ANSWER: b

POINTS: 1

REFERENCES: Chap A p 7

  1. Support systems that allow employees to communicate with each other and with customers and suppliers are called ____. a. transaction processing systems (TPS)

b. decision support/knowledge based systems (DSS/KBS)

c. office support systems (OSS)

d. collaboration support systems (CSS)

ANSWER: d

POINTS: 1

REFERENCES: Chap A p 8-

  1. Which of the following is the analyst’s approach to problem solving? a. Verify that the benefits of solving the problem outweigh the costs, then research and understand the problem.

b. Develop a set of possible solutions, then verify that the benefits of solving the problem outweigh the costs.

c. Verify that the benefits of solving the problem outweigh the costs, then define the requirements for solving the problem.

d. Define the details of the chosen solution, then implement it.

ANSWER: c

POINTS: 1

REFERENCES: Chap A p 5

  1. A knowledge management system a. indexes all the knowledge contained within an organization.

b. supports the storage of and access to documents within an organization.

c. is another term for a library system.

d. requires a very large amount of online storage space.

ANSWER: b

POINTS: 1

REFERENCES: Chap A p 9

  1. A system that is subject to many external laws and regulations is a(n) _______. a. collaboration support system

b. manufacturing management system

c. human resource management system

d. business knowledge system

ANSWER: c

POINTS: 1

REFERENCES: Chap A p 8-

  1. The two systems that are externally oriented, i. they focus on entities outside of the organization a. collaboration support and knowledge management systems

b. manufacturing and supply chain management systems

c. accounting/financial and human resource management systems

d. customer relationship and supply chain management systems

ANSWER: d

POINTS: 1

REFERENCES: Chap A p 8-

  1. A business intelligence system supports _______. a. strategic planning and executive decision making

b. just in time inventory decisions

c. customer service requirements

d. business process activities

ANSWER: a

POINTS: 1

REFERENCES: Chap A p 9

  1. Such things as how to do project planning, or how to do cost/benefit analysis, or how to conduct an interview is called

POINTS: 1

REFERENCES: Chap A p 4

  1. One common element of all types of business information systems is that they all _______. a. use client/server architecture

b. interact with investors

c. interact with customers

d. use database technology

ANSWER: d

POINTS: 1

REFERENCES: Chap A p 5

  1. Which of the following is NOT a defined area of knowledge that is required of systems analysts? a. Problem solving knowledge

b. Technical knowledge

c. Business knowledge

d. People knowledge

ANSWER: a

POINTS: 1

REFERENCES: Chap A p 10

  1. A type of information system that allows geographically distributed personnel to work together on projects and tasks is called a(n) ________. a. human resource management system (HRM)

b. knowledge management system (KMS)

c. collaboration support system (CSS)

d. business intelligence system

ANSWER: c

POINTS: 1

REFERENCES: Chap A p 9

  1. A collection of interrelated components that collect, process, store, and provide as output the information needed to complete a business task is called a(n) ________. ANSWER: information system information system (IS)

POINTS: 2

REFERENCES: Chap A p 6

  1. A(n) ____________________ is a collection of interrelated components that function together to achieve some outcome. ANSWER: system

POINTS: 2

REFERENCES: Chap A p 6

  1. An approach to dividing a system into components based on subsystems is referred to as ____________. ANSWER: functional decomposition

POINTS: 2

REFERENCES: Chap A p 7

  1. Every system has a _______ between itself and the environment. ANSWER: system boundary boundary

POINTS: 2

REFERENCES: Chap A p 7

  1. The ______________ describes the separation between the automated part of a system and the manual part of a system. ANSWER: automation boundary

POINTS: 2

REFERENCES: Chap A p 7

  1. Those skills which have to do with computers, programming, networks, and databases are called ___________________ skills. ANSWER: technical

POINTS: 2

REFERENCES: Chap A p 10-

  1. A centrally managed collection of data that is accessible to many users and systems at the same time is called a(n) __________________. ANSWER: database

POINTS: 2

REFERENCES: Chap A p 10

  1. A specific software application that assists developers in creating models or other components required for a project is called a(n) _____.

ANSWER: tool

POINTS: 2

REFERENCES: Chap A p 11

  1. Since a systems developer often works on systems that contain confidential corporate information, it is important that he or she have a high commitment to ________ and ethics. ANSWER: integrity

POINTS: 2

REFERENCES: Chap A p 13

  1. The process of understanding and specifying what the information system should accomplish is called _______. ANSWER: systems analysis system analysis

POINTS: 2

REFERENCES: Chap A p 3

  1. The process of specifying how the components of the new system should be implemented is called ________. ANSWER: systems design system design

What is the role of system analyst in an organization?

A systems analyst is a person who uses analysis and design techniques to solve business problems using information technology. Systems analysts may serve as change agents who identify the organizational improvements needed, design systems to implement those changes, and train and motivate others to use the systems.

How does a system analyst solve problems?

Systems analysts solve business problems through computer processes, working to make sure computer application designs meet the needs of their organizations.

Which describes the role of a systems analyst quizlet?

Which describes the role of a systems analyst? "Work with people, teams and departments to determine what the business requirements are."

Which of the following is the analyst's approach to problem solving?

Which of the following is the analyst's approach to problem solving? Verify that the benefits of solving the problem outweigh the costs, then define the requirements for solving the problem.