The quality assurance process involves taking responsibility for quality throughout the project’s life cycle. Show Validated changes and validated deliverables are the outputs of the quality assurance process. False; The design of experiments technique cannot be applied to project management issues such as cost and schedule trade-offs. Customer requirements are an important aspect of the quality planning process. Reliability is the ability of a product or service to perform as expected under deviant conditions. False; Project managers are ultimately responsible for quality management on their projects. Only in-house auditors can perform quality audits. False; Products that are accepted by project stakeholders are considered to be validated deliverables. A run chart is a bar graph that depicts data points and their order of occurrence. Using Six Sigma principles is an organization-wide commitment and all employees must embrace its principles. The Six Sigma approach works best for a project where a quality problem is identified between the current and desired performance. The term sigma means median. False; Testing as a stage is important only at the end of an information technology product development. Integration testing involves testing of each individual component to ensure that it is as defect-free as possible. False; In TQC, product quality is more important than production rates, and workers are allowed to stop production whenever a quality problem occurs. DeMarco and Lister’s study on organizations and productivity found direct correlations between productivity and programming language, years of experience, and salary. False; Gantt charts cannot be used to aid project quality management. ____ means the project’s processes and products meet written specifications. Conformance to requirements _____ means that a product can be used as it was intended. Process improvement plan, quality metrics, and quality checklists are the outputs of the _____ process of project quality management. planning quality management A _____ is a standard of measurement in quality management. The _____ process is often associated with the technical tools and techniques of quality management, such as Pareto charts, quality control charts, and statistical sampling. Performing quality assurance is a subprocess of the _____ process of project quality management. Validated changes and validated deliverables are the outputs of the _____ subprocess of project quality management. monitoring and controlling _____ is a technique that helps identify which variables have the most influence on the overall outcome of a process. _____ is the degree to which a system performs its intended function. _____ are the system’s special characteristics that appeal to users. _____ addresses how well a product or service performs the customer’s intended use. _____ is the ability of a product or service to perform as expected under normal conditions. _____ addresses the ease of performing maintenance on a product. _____ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization. ____ refers to action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations. _____ correct(s) or prevent(s) further quality problems based on quality control measurements. A _____ is a graphic display of data that illustrates the results of a process over time. _____ help users to identify the vital few contributors that account for most quality problems in a system. _____ involves choosing part of a population of interest for inspection. Six Sigma’s target for perfection is the achievement of no more than _____ defects, errors, or mistakes per million opportunities. Projects that use Six Sigma principles for quality control normally follow a five-phase improvement process called _____. Important tools used in the _____ phase of the DMAIC process include a project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data. An important tool used in the _____ phase of the DMAIC process is the fishbone or Ishikawa diagram. A ____ is a bell-shaped curve that is symmetrical regarding the average value of the population (the data being analyzed). A(n) _____ is any instance where the product or service fails to meet customer requirements.
The _____ is a measure of quality control equal to 1 fault in 1 million opportunities problems. A(n) _____ is done to test each individual component (often a program) to ensure that it is as defect-free as possible. ____ is an independent test performed by end users prior to accepting the delivered system. Which of the following is one of Deming’s 14 Points for Management? Eliminate the annual rating One of Juran’s ten steps to quality improvement states that: an organization should build awareness of the need and opportunity for improvement. ___ wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects. _____, a quality system standard is a three-part, continuous cycle of planning, controlling, and documenting quality in an organization. _____ is the cost of evaluating processes and their outputs to ensure that a project is error-free or within an acceptable error range. _____ is a cost that relates to all errors not detected and not corrected before delivery to the customer. _____ helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes. Which term is used for the ability of a product or service to perform as expected under normal conditions?Quality Glossary Definition: Reliability. Reliability is defined as the probability that a product, system, or service will perform its intended function adequately for a specified period of time, or will operate in a defined environment without failure.
What are the main processes in project quality management quizlet?These are part of which process of project quality management? Main outputs: quality management plan, process improvement plan, quality metrics, quality checklists, project documents updates.
Which five phase improvement process do projects that use?DMAIC is the problem-solving approach that drives Lean Six Sigma. It's a five-phase method—Define, Measure, Analyze, Improve and Control—for improving existing process problems with unknown causes.
What is the purpose of project quality management?Quality management processes help to control the cost of a project, establish standards, and determine the steps to achieving and confirming those standards. Effective quality management of a project also lowers the risk of product failure or unsatisfied, unhappy clients.
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Performing quality assurance is a subprocess of the _____ process of project quality management.
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