What is Communication Communication is a Latin originated word, meaning of which is sharing. Communication means sharing or exchanging information, news, ideas, etc. with someone. The most common medium of communication is language. Besides, there are other several means of communication available to us. We use non-linguistic
symbols such as traffic lights, road signs, railway signals to convey information relating to the movements of vehicles and trains. We also use telegraphic code for quick transmission of messages and secret codes for communication defense and other highly confidential information. Communication is established not only between human beings but also between non-human beings. Today we find the most advanced and civilization way of communication, but
it was available even during the primitive age of civilization, definitely in some other from. Business Communication MEANING OF COMMUNICATION: It is very difficult to define the term ‘Communication` in a simple way. Different scholars defined communication in different ways. The simplest definition of communication
is “a process of sending and receiving a message between two parties.” Actually communication is the process of transferring information and understanding from one of more people one or more people. In the most clear from, communication means interaction between two parties. A few comments given by some experts on communication are given below: Definition of communication, Meaning of communication, What is
communication?
In fine, we can say that communication is a system through which people share ideas, feelings, thoughts, facts, opinion, values and emotions with each other. It acts as a bridge of meaning among people. There are more information about What is Business Communication? | Meaning of Business Communication. What is Communication?Effective communication is central to the success of any business organization. Communication is a pervasive activity which encompasses almost all facets of our lives. Much of our life is spent communicating with each other, be it at our workplace or in our family life. The term communication is derived from the Latin word ‘communis’ which means common. Thus, communication involves rendering common ideas, opinions or information, that is, the sharing of ideas opinions or information. Communication is defined as the interchange of thought or information between two or more persons to bring about mutual understanding. Robert Anderson has defined communication as the interchange of thoughts, opinions or information by speech writing or signs. According to Louis, ‘Communication is the sum of all things one person does when he wants to create understanding in the mind of another; it involves a systematic and continuous process of telling, listening, and understanding.‘ Keith Davis has defined communication as the transfer of information and understanding from one person to another person. It is a way of reaching others with facts, ideas, thoughts, and values. In the words of Peter Little, ‘Communication is the process by which information is transmitted between individuals and/or organizations so that an understanding and response develops.‘ When communication is referred to in an organizational context, it is known as organizational communication. According to William Scott: ‘Administrative communication is a process which involves the transmission and accurate replication of ideas ensured by feedback for the purpose of eliciting actions which will accomplish organizational goals.‘ Contents
Based on the above definitions there are certain characteristics of communication. These are:
Classification of CommunicationCommunication in an organization can be broadly classified into two types:
This classification is based on channels of communication. The channel of communication refers to the path through which the information is transmitted Formal CommunicationFormal communication refers to the official communication which follows the formal channel. Formal channels are the paths of communication that are institutionally determined, that is, they are established by the organization. This communication follows the scalar chain of command. Formal communication can be oral or written. Oral communication can take the form of interviews, meetings, presentations, and so on. Written communication can take the form of notes, memos, letters, reports, and so on. Formal communication can be further classified into the following:
Informal CommunicationInformal communication refers to communication between individuals and groups, which does not follow the official recognized channel. It is a result of social interaction among the various members of the organization. The transfer of information may be related to work or other matters and it cuts across official lines of communication. The network or pathway of informal communication is called grapevine. The untrue part of the grapevine is called rumor. The following are some of the characteristics of grapevine:
Who said that communication is the process of transferring information from one person to another?G. Brown: Communication is the transfer of information from one person to another, whether or not it elicits confidence. But the information transferred must be understandable to the receiver.
What is communication according to Louis Allen?According to Louis A Allen, "Communication is the sum of all the things one person does when he wants to create understanding in the mind of another. It is a bridge of meaning. It involves a systematic and continuous process of telling, listening and understanding".
What is communication according to John Adair?➢ “Communication is transfer of information and understanding from one person to another person” Keith Davis. ➢ “Communication is essentially the ability of one person to more contact with another and to make her or himself understand”. John Adair.
Who defined communication as transfer and understanding of meaning?ADVERTISEMENTS: Keith Davis, “Communication is defined as the process of passing information and understanding from one person to another.”
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