Which one of the following activities is not an example of incident coordination Quizlet

Which of the following is the correct list of functions described in ITIL?
A. Technical management function, facilities management function, service desk function

B. Infrastructure management function, desktop support function, application manage-
ment function, service desk function

C. Technical management function, operations management function, application man-
agement function, service desk function

D. Infrastructure management function, service desk function, application development
function

Match the activities to the following functions.
1. Activity: Console management
2. Activity: Identifying functional and manageability requirements for application software
3. Activity: Providing a single point of contact
4. Activity: Designing and managing the infrastructure
a. Function: Service desk
b. Function: Technical management
c. Function: Application management
d. Function: Operations management
A. 1d, 2a, 3c, 4b
B. 1d, 2c, 3a, 4b
C. 1a, 2b, 3c, 4d
D. 1b, 2c, 3d, 4a

Which one of the following provides the CORRECT list of processes within the service operation stage of the service lifecycle?
A. Event management, incident management, problem management, request fulfillment, and access management
B. Event management, incident management, change management, and access management
C. Incident management, problem management, service desk, request fulfillment, and event management
D. Incident management, service desk, request fulfillment, access management, and event management

What are the processes within Service Operation?
A. Event Management, Incident Management, Problem Management, Request Fulfillment and Access Management
B. Event Management, Incident Management, Change Management and Access Management
C. Incident Management, Problem Management, Service Desk, Request Fulfillment and Event Management
D. Incident Management, Service Desk, Request Fulfillment, Access Management and Event Management

Match the activities to the following functions:
1. Activity: Console management
2. Activity: Identifying functional and manageability requirements for application software
3. Activity: Providing single point of contact
4 Activity: Designing and managing the infrastructure
a. Functions: Service Desk
b. Functions: Technical management
c. Functions: Application management
d. Functions: Operations management
A. 1d, 2c, 3a, 4b
B. 1d, 2a, 3c, 4b
C. 1a, 2b, 3c, 4d
D. 1b, 2c, 3d, 4a

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Which of the following activities is an example of incident coordination?

Examples of coordination activities include: Establishing policy based on interactions with agency executives, other agencies, and stakeholders. Collecting, analyzing, and disseminating information to support the establishment of shared situational awareness. Establishing priorities among incidents.

Which NIMS component includes the Incident Command System ICS quizlet?

The NIMS Command and Management component facilitates incident management. This component includes the following elements: Incident Command System, Multiagency Coordination Systems, and Public Information.

Which item is included in the NIMS management characteristics of accountability quizlet?

Items included within the NIMS Management Characteristic of Accountability are: resource tracking, personal responsibility, standardized managment approach to check-in/check-out method, incident action planning, etc.

What are the major activities of the logistics section include?

The Logistics Section is responsible for all of the services and support needs of an incident, including: Obtaining and maintaining essential personnel, equipment, and supplies. Providing communication planning and resources. Setting up food services.