Show Recommended textbook solutions Myers' Psychology for AP2nd EditionDavid G Myers 900 solutions A Concise Introduction to Logic13th EditionLori Watson, Patrick J. Hurley 1,967 solutions Psychology: Principles in Practice1st EditionSpencer A. Rathus 1,024 solutions Myers' Psychology for the AP Course3rd EditionC. Nathan DeWall, David G Myers 955 solutions Groups are defined by all of the following characteristics except: There is satisfaction of personal needs through group membership. There are rules and roles that control people's interactions. Members of the group are dependent on one another to achieve individual goals. The members are mutually dependent on each other. There is recognition that people belong to a collective entity. Members of the group are dependent on one another to achieve individual goals. According to the textbook, which of the following is not a way teams are used by organizations? To design and develop new products. To coordinate day-to-day work activities. To provide advice on how to improve quality. To discipline employees. To plan organizational change. To discipline employees. The historical approach to job design that shows the value of using teams in most modern organizations is called: sociotechnical systems theory The work of Kurt Lewin and his followers changed the study of group dynamics by: Developing an action research approach that demonstrated the value of applied research and theory. Triplett's finding that the presence of other people increases performance is called: Social facilitation According to the social facilitation effect, a person will run ____ when _____ faster, other people are around In order to keep up with contemporary demands, organizations have been ____ layers of management and replacing managers with ____. decreasing; teams One key feature of a team is that members work together toward a common goal for which they all are accountable. True/false true Social identification in groups is based on an "us vs. them" mentality. true/false true There is a clear and commonly agreed upon distinction between groups and teams. True/false true Team success is more than just completing a task successfully because: Developing team skills for the future is an important part of teamwork. Successful teams contain members who have all of the following characteristics except: Similar social and education backgrounds to support good communication Teams are typically better than the sum of individual efforts for tasks that: Generate a solution representative of the team's product All of the below are characteristics of successful work teams except: Tasks that are easy and require little interdependence Which of the following is NOT a necessary condition for a team to succeed? Assigning tasks based on previous work in teams. "Collective intelligence" is correlated with: Social sensitivity, equal communication, and females on a team "Equifinality" refers to: The multiple ways for the team to successfully operate The positive psychology perspective on teams focuses upon: Team member well-being Which of the following is NOT a positive organizational outcome of effective work teams? Greater autonomy Teams in organizations are considered a fad because: Their implementation is one of the most common organizational changes in the last two decades. According to the punctuated equilibrium model, teams should focus on task strategy at: The midpoint crisis Which of the following statements about the stages of group development is FALSE? Not all groups follow the typical pattern of stages of group development Groups go through a storming or conflict stage after they have completed most of their work. Groups are more productive in their later stages of development. Groups need to establish norms before they can become fully productive. Groups go through a storming or conflict stage after they have completed most of their work. Whereas group development theories are focused on _______ groups, an alternative view based on characteristics of projects rather than on development of group processes is based on research on ______. Therapy; work teams Which of the following is FALSE about "Flash" teams? New members join and others leave frequently during the life of the team. Socialization does not occur in these teams because they change so quickly. Many organizations today utilize these teams. Examples include emergency surgery and disaster relief teams. Socialization does not occur in these teams because they change so quickly. Research on work teams shows that clear project goals: Help improve team performance and internal team processes Ground rules that define appropriate and inappropriate behavior in a team are called: norms Team norms are valuable because they: Help to define what is appropriate behavior by team members
McGrath's model of how project groups operate over time proposes four types of functions: Inception, problem solving, conflict resolution, execution Ancona and Caldwell (1990) present a model of group development based on the: Changing nature of tasks and how these changes affect internal processes and external relations The reduction of individual contributions when people work in groups rather than alone refers to: social loafing Teams evaluate their ability to succeed by: Examining their personal resources and ability to work together Team efficacy has __________ relationship with performance: 2-way Which of the following is NOT characteristic of more cohesive groups? weak norms Which of the following is NOT a type of team meeting role? Critic critic What is the optimum balance between task and social behaviors? It depends on the characteristics of the task and group. In an airline flight crew, an understanding of the different roles of crew members refers to its: mental model All of the following are functions of team reflexivity EXCEPT: Receive feedback about the success or failure of actions clarify roles of team members The "sucker effect" occurs when people feel they are not valued by the team. true/false false Members are more likely to multitask during virtual meetings than in face-to-face ones. True/false true Which of the following is NOT a major reason why people act competitively in teams? Differences in team size Differences in team size Which of the following is NOT a reason competition within a team often hurts performance? It strengthens team cohesion. Intergroup competition results in all of the following EXCEPT: Increased prejudices and negative beliefs about the other group Decreased focus of the group on its task Sherif's (1966) classic study of boys at summer camp showed: The positive effects of leadership The negative effects of competition Which of the following statements about cooperation is FALSE? Cooperation is more important when tasks are complex or ambiguous. Cooperative situations reduce the performance of high performers. Cooperation is more important when tasks are: Ambiguous, complex, or changing Ambiguous, complex, or changing Which of the following is NOT a way to encourage cooperation within a group? Setting superordinate goals Increase competition against other groups Which of the following is NOT a rule for constructive controversy? Combine ideas Encourage conformity Mixed-motive situations are rare for groups. true/false false Japan is considered a collectivist society. true/false true Which of the following is TRUE regarding gender and communication in groups? The masculine style of communication is used only by males. Masculine and feminine styles are used by both sexes. The feminine style emphasizes independence and reporting knowledge. The masculine style of communication is used only by females of high status. Masculine and feminine styles are used by both sexes. Building trust in a team requires all of the following EXCEPT: Constant changes in team membership Constant changes in team membership Which of the following does NOT enhance a team's psychological safety? Teams emphasize status differences among members. Teams have a devil's advocate. Team leaders invite input and feedback. Team members are allowed to admit mistakes without expecting punishment. Teams emphasize status differences among members. ___________ is the ability to solve emotional problems. emotional intelligence _________ refers to an environment in which people feel free to express their thoughts and feelings. psychological safety Which of the following component of emotional intelligence refers to the ability to respond to others' emotions with respect and concern? relationship management Which of the following is NOT an important activity for a meeting facilitator? Maintain an open communications climate. Advocate their position so the group understands it. Distributing minutes of a meeting helps: keep members accountable for assigned tasks Task conflict is: More valuable during the planning stages Which of the following is NOT a guideline to effectively running the virtual meeting? Script the meeting more loosely than a face-to-face meeting. Meetings should be as unstructured as possible so creativity can flow. true Which of the following is an unhealthy source of conflict? poorly run team meetings Which of the following is NOT a benefit of group conflict? Conflict can encourage a team to
explore new problem-solving approaches. Conflict can encourage a team to confirm its prior beliefs. hich of the following is NOT a problem with group conflict? It can result in negative stereotyping. It can hamper creativity. Which of the following is TRUE about conflict in work teams? Process conflicts create disagreements about allocation of resources. Relationship conflicts have a positive effect on team performance. Task conflict regarding how to perform nonroutine tasks has a positive effect on performance. Relationship conflicts have a positive effect on team satisfaction. Task conflict regarding how to perform nonroutine tasks has a positive effect on performance. Which of the following is TRUE about task and relationship conflict? Task conflicts often lead to increased relationship c The two are often related. The two are not at all related. The two are related only on routine tasks. The two are often related. The approach to conflict resolution that involves acting aggressively and trying to win is called: confrontation Which of the approaches to conflict resolution does NOT have the problem of creating winners and losers? compromise Preemptive strategies to help avoid conflicts include all of the below EXCEPT: Creating norms that discourage conflict Creating norms that discourage conflict Which
of the following is NOT part of the structure for negotiation of conflict? Stop the negotiation when there is not a clear solution. What are the two main reasons for the effects of social influence? Normative and informational influence Asch's (1955) study showed: Even when group pressure is not direct, people may make bad judgments. Personal or soft power includes all of following EXCEPT: Reward power A minority in a team can become influential by all of the following EXCEPT: Demonstrating flexibility and willingness to compromise Being consistent and sticking to their position Appearing autonomous and free to make their own choices Displaying self-confidence in their position Demonstrating flexibility and willingness to compromise Kipnis (1976) documents a cycle of power that shows: corrupting nature of power What factor has encouraged the trend of empowerment? organizational downsizing Which of the power styles is forceful, critical, and negative? aggressive When a team member acts assertively, ____________. He/she will take a problem-solving approach to issues. Normative conformity occurs when individual wants to be accepted by the group. true/false true Studies by Kipness showed that power corrupts in business organizations and in families. true/false true Which of the following is NOT a benefit of using a group to make a decision? The decision process is more efficient because of increased resources. Group members gain in knowledge by participating in the decision. Group members pool their knowledge so they are less likely to repeat mistakes. Participants are more motivated to implement a group decision. The decision process is more efficient because of increased resources.
The style of group decision making where all group members participate and agree to accept the decision is: consensus Primary criteria for evaluating a decision-making approach are: quality, speed, acceptance The best way to fully utilize team resources is the ________ approach to group decision making. consensus The theory that provides a system to analyze a problem to determine the best approach for making a decision is called: normative decision making Group decision making is NOT often disrupted by: disagreements The U.S. invasion of Iraq in 2002 is an example of: groupthink Which of the following decision-making techniques is best for a group that wants to avoid face-to-face confrontations? ringi Heterogeneous groups make better decisions than homogenous groups. true/false true Groupthink is exemplified by events such as the U.S. invasion of Iraq in 2002. true/false true When leadership functions are performed by various members of a team, it is called: shared leadership Which of the following factors does NOT predict leader emergence? effectiveness Which trait has NOT been found to be related to leadership? aggression Which of the following does NOT reduce the need for a leader? preference of members to be led Yukl's (1989) multiple linkage model is a ______ theory of leadership. contingency Which of the following intervening variables is NOT part of the multiple linkage model of leadership? stress of the situation Self-managing teams have been around since the: 1960s In their study of professional teams, Levi and Slem (1996) found: self-managed teams did not necessarily perform better than traditional teams. Which of the following is NOT advice for leading virtual teams? set regular, synchronous meetings set regular, synchronous meetings From a teamwork perspective, one of the most important leadership theories is situational leadership theory. true/false true The first step in problem solving is to: discuss and document individual views until everyone agrees the nature of the problem. The four stages a team uses when solving problems are: forming storming norming performing Which of the following statements is FALSE regarding team problem solving? Team should include critical thinkers. Team discussions should include differing opinions. Process should include social, emotional, and political factors. Team should analyze the problem, develop alternatives, and select the best solution. Process should include social, emotional, and political factors. Which of the following is NOT a characteristic of an effective problem-solving team? It gathers data from outside the team. It manages only task, not relational, aspects of problem solving. It listens to minority opinions. It tests alternative solutions. It manages only task, not relational, aspects of problem solving. Which of the following does NOT explain why sometimes teams do not select the best solution to a problem? Finding the best solution takes too long. Decision making is often too rational. Which of the following is NOT one of the steps in the rational problem-solving approach? Generate alternative solutions Encourage group polarization. Problems vary in their levels in all of the following ways EXCEPT feasibility Which of the following does NOT affect whether a team identifies a problem? Team's performance Team's motivation to succeed Criteria used to rate alternatives include all of the following EXCEPT: conflict avoidance conflict avoidance Which of the following is NOT a characteristic of problem-solving teams? Established for brief periods Members all know each other well beforehand Creativity is defined as: a process that uses divergent thinking. all of the above are true. _________ and ____________ are the main reasons group interaction leads to less creativity than when individuals work alone. Cognitive interference; social inhibition. Research on group creativity shows that: highly creative teams are composed of members who are somewhat familiar with each other. From an organizational perspective, creativity: is necessary to encourage innovation and change. Which of the following factors would NOT enhance group creativity? competition Why must organizations rely on team creativity? Because problems they face are too complex for individual solution Which of the following is an environmental factor that does NOT stimulate creativity? competition Multiple voting is an approach to: help select from many solutions generated by brainstorming. Conflict or dissent is positive for group creativity. true/false true Organizational climates that encourage risk-taking have more creativity. true/false true
Which of the following is NOT a reason why diversity is increasing in importance in organizations? Globalization increases diversity in organizations. Women and minorities work in all parts of organizations. Technology is enhancing differences between individuals. Organizations are becoming less age segregated. Technology is enhancing differences between individuals. Which of the following types of diversity is NOT a surface-level factor? Race personality The impact of diversity on groups is caused by: group processes that require cooperation among people with different values and beliefs. individual differences that affect how people perform. all of the above are true. expectations people have about how others will perform. all of the above are true. Which of the following is NOT a problem that diversity causes for a team? Inappropriate cognitive categorization of people Increased stress within the team Differential treatment of group members by the leader Social competition within the team Increased stress within the team Research comparing homogeneous and heterogeneous teams shows that: culturally diverse teams outperform homogeneous teams in later phases of the team's life. Which of the following is NOT a moderating variable that impacts how diversity will affect teamwork? Learning orientation of the team Stressfulness of work Which of the following statements is FALSE regarding the use of cross-functional teams by organizations? They discourage learning because members are specialized. These teams are more likely to have conflict problems. They are often effective, but have mixed effects on efficiency. They are necessary to deal with complex problems that cut across organizational boundaries. They discourage learning because members are specialized. Which of the following is NOT a perceptual bias that results in misperception of others? Stratification Stratification Which of the following organizational actions would LEAST likely help enhance the positive effects of diversity on teams? Developing social contacts and relationships between workers of different backgrounds Teaching about cultural differences Which of the following is INCORRECT? Diversity should be linked to task assignments. Diversity should be linked to task assignments. Team culture refers to: shared perceptions of how the team should operate to accomplish its goals. Which of the following is NOT included in a team's culture? member attitudes Which of the following is NOT related to team culture? Team leader's behavior what members learned in training Organizational culture refers to all of the following EXCEPT: roles that members have in teams. common norms and behavioral practices of organizational members shared beliefs of people in an organization. customs, rituals and traditions that underlie people's values in organizations. roles that members have in teams. Which of the following is NOT a major dimension of international culture? Individualism—collectivism. High power distance—low power distance. High symbol orientation—low symbol orientation. High tolerance of uncertainty—low tolerance of High symbol orientation—low symbol orientation. Compared to the U.S., Japanese organizations tend to display: collectivism, high power, and risk avoidance. Forging a business relationship in Guatemala would likely entail: a dinner that establishes social relations ___________ teams are composed of individuals from different cultures working on activities that span national borders. transnational By being part of global companies, transnational teams have to be concerned about all of the following EXCEPT: organizational learning. subcultures. Successful transnational teams tend to: spend more time initially developing social relations. A virtual team is any team mediated by all of the below EXCEPT:
distance. synchronicity Which of the following is FALSE about virtual teams? Virtuality is a matter of degree; there is a continuum from face-to-face to fully virtual teams. Most virtual teams have some face-to-face contact. About half of companies use virtual teams to some degree. The impact of technology on teams does not depend on individual member differences. The impact of technology on teams does not depend on individual member differences. Which of the following is NOT a way for technology to support teamwork? Helps teams process information Helps team members communicate both internally and externally Gathers and presents information Helps teams resolve conflicts Helps teams resolve conflicts Axley (1996) uses the following four criteria for evaluating communication methods: speed, reach, interactivity, and richness. Members of virtual groups are more anonymous, which leads to _____, a loss of self-awareness and evaluation apprehension. deindividualization
Disadvantages of the virtual team to individual members include all of the following EXCEPT: increased miscommunication. decreased performance. Which of the following tasks is NOT suited for virtual teams? Information gathering negotiation During decision making, virtual teams, as compared to face-to-face teams, are more likely to: share unique info Richness in the communications technology is important for uncertain tasks. true/false true One of the major advantages of virtual teams is the anonymity offered to members, which decreases conformity and evaluation apprehension, thereby increasing openness of ideas. true/false true Which of the following statements about team-oriented performance evaluation systems is FALSE? They help assign rewards and motivate team members. They create less conflict than individual-based evaluation systems. They provide feedback to the team to improve its performance. They help identify training needs of the team. They create less conflict than individual-based evaluation systems. Multi-rater feedback is ______ than supervisor-only evaluations. more reliable When a team is successful, the members view it as caused by the team; but when the team is unsuccessful, members blame specific individuals for this failure. This is known as: team halo effect Which of the following is NOT a problem or bias with team evaluations? lack of time When comparing individual versus team rewards, it is important to note that: a mixture of team and individual rewards encourages better performance than either type alone. In team-oriented organizations, base pay should be based on: skills and knowledge of employees To make a noticeable difference in individual pay, team rewards should be about ____ % of the employee's salary. 10 _______ is/are a valuable and popular way of rewarding parallel teams, where participation is not a full-time, permanent activity. team recognition awards A fixed distribution of evaluation for team-based organizations will enhance teamwork. true/false false Most U.S. employees prefer individual-based rewards. true/false
true Which of the following is FALSE about what team building means? There is not a single perspective. The best definition values social relations over performance. Which of the following should organizations NOT consider when planning on team building? The organization's reward system Whether team building is still a fad Which of the following is NOT a criterion for effective teams? Goals and values are clear No conflict about task issues Which of the following is a NOT symptom of an ineffective team? Constructive handling of conflict Constructive handling of conflict Which of the following is NOT a type of team-building program? Role clarification team therapy Which type of team-building program fosters team spirit and builds interpersonal connections among team members? cohesion building Getting team members to work together for a charity, such as Habitat for Humanity, is which type of team building program? cohesion building Research suggests that ________% of training actually transfers to the work environment. 10 Which of the following is NOT a component of an acting learning program? A learning coach provides the team with solutions to the problem. The team takes action to solve the problem or issues. Learning is built around a real problem or issue that needs solving. A learning coach encourages reflection. A learning coach provides the team with solutions to the problem. Which type of training leads to shared mental models for the team? interpositional training Which of these characteristics is not a characteristic associated with effective work teams?In an effective group, members work in cooperation with each other instead of working independently; they work as a group or team. Thus, independent or isolated work is not a characteristic of an effective group. Therefore, A. Members function independently is the correct answer.
Which one of the following is not a characteristic of work teams?Minimal and formal knowledge sharing is not a characteristic of a team. In a team, the ideas and tasks are discussed among the team members for clarity and smooth working.
What are the characteristics of effective teams quizlet?Forming. The team meets for the first time. ... . Storming. Different ideas compete for consideration. ... . Norming. Agreement and consensus form within the team which responds well to the leader's facilitation. ... . Performing. Some teams will reach the performing stage. ... . adjourning. ... . Common Purpose. ... . free communication. ... . trust.. Which of the following are characteristics of an effective team?6 Characteristics of a successful team. They have clear goals and plans. ... . They have strong leadership. ... . Members fulfill their own tasks and also help one another. ... . Members communicate openly with the team. ... . Members resolve conflict constructively. ... . Members feel they directly contribute to the company's success.. |
Which of these characteristics is NOT a characteristic associated with effective work teams Quizlet
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