Which of the quadrants in the service process matrix has high labor intensity and low customization?

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• Low-volume, high-variety production is best suited for which of the following process strategies?
• High-volume, low-variety production is best suited for which of the following process strategies?
• A process focus is
• What is the break-even point (in units) for a firm that has a fixed cost of $300,000 a year, a direct labor cost of $2.00 per unit, a materials cost of $1.50 per unit, and a selling price of $5.00 per unit?
• Of the four tools used for process analysis and design, which one focuses on the customer interaction?
• Which of the quadrants in the service process matrix has high labor intensity and high customization?
• Which of the following automatically places parts into a warehouse?
• Work in process inventory is highest in
• A large quantity and large variety of products are produced in
• The movement of product is measured in hours and days in a _____ type of plant.
• Scheduling is relatively simple and concerned with establishing a rate of output sufficient to meet sales forecasts in a ______ type of factory.
• This type of process analysis tool is a schematic of the movement of material, product or people.
• In many applications, human quality inspectors can be replaced effectively by
• What service is associated with a high degree of customization and labor?
• What are the four 4 different types of service which was categorize in the service process matrix?
• What is service process matrix in operations management?
• What is service matrix?

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This activity contains 14 questions.

Answer choices in this exercise appear in a different order each time the page is loaded.

What service is associated with a high degree of customization and labor?

Professional Service These services have both high customer contact/customization and a high degree of labor intensity, and tend to be highly customized according to the particular situation/need of each customer.

What are the four 4 different types of service which was categorize in the service process matrix?

The service process matrix is comprised of four quadrants; mass service, professional service, service factory, and service shop.

What is service process matrix in operations management?

The Service Process Matrix is a classification matrix of service industry firms based on the characteristics of the individual firm's service processes. The matrix was derived by Roger Schmenner and first appeared in 1986.

What is service matrix?

A service matrix is an established unique resource in the financial industry. It provides you with a comparative analysis of your service offerings and differentiates you from your competitors. Creating a service matrix will help you identify the level of service your clients will receive when they work with your firm.

Which of the quadrants in the service process matrix has low labor intensity and low customization part 2?

What are the four 4 different types of service which was categorize in the service process matrix?

Which type of process analysis tool is a schematic of the movement of material product or people?

Who developed the service process Matrix in 1986?