Presentation on theme: "1. Which of the following is NOT a characteristic of a project?"— Presentation transcript: 1 1. Which of the following is NOT a characteristic of a project? Show
2 2. In which document
would you find the code of account identifier, description of work, responsible organization: Scope Statement WBS Dictionary PERT/Charts Responsibility Assignment Matrix Answer: B Explanation: Information in the WBS dictionary includes, but is not limited to, code of account identifier, description of work, responsible organization, list of schedule milestones, etc.
3 3. All the following statements relating to Project Management Staff and the project team are accurate EXCEPT: The Project Management Staff helps
develop the Project Management Plan. The Project Team is responsible for activities like planning, controlling, and closing. The Project Management Staff is a subset of the project team. For very small projects, the project management responsibilities might be shared by the entire project team or administered solely by the project manager. Answer: B Explanation: The Project Management Staff is a subset of
the project team and is responsible for the project management and leadership activities such as initiating, planning, executing, monitoring, controlling, and closing the various project phases. This group can also be referred to as the core, executive, or leadership team. For smaller projects, the project management responsibilities can be shared by the entire team or administered solely by the project manager.
4 4. You are considering whether to buy or make a software product
5 5. Which of the following would not be helpful in performing the Develop Schedule Process?
6 6. In the context of the communication model, all the following statements are correct EXCEPT:
7 7. The government has mandated that you ensure the
neighborhood is not adversely impacted by your project. For your project, this directive is regarded as a/an: Assumption Ethical practice Constraint LEAN Answer: C Explanation: From a project management point of view, constraints are factors that will limit the Project Management Staff`s options. Since this is a government mandate, it becomes a constraint for your project. LEAN is a
quality technique focused on reducing/eliminating waste.
8 8. You are
estimating schedule activity costs by determining the unit cost rates, e.g., staff costs per hour. All the following could be used to determine resource cost rates EXCEPT: Statistical relationship (parametric estimating) between historical data and other variables. Interviewing those doing the work. Reviewing standard rates with escalation factors (for contracts). Reviewing a seller’s published price
list. Answer: A Explanation: Parametric estimating uses a statistical relationship between historical data and other variables. All the other options are valid ways to determine unit cost rates.
9 9. You are performing
the Control Risks process, and are on the lookout for indications that a risk has occurred or is about to occur. These indications can also be referred to as: Triggers Workarounds Risk averse Triggers, early warning signs, and risk symptoms Answer: D Explanation: Best answer is Triggers. Indications that a risk has occurred or is about to occur. Triggers may be discovered in the risk
identification process and watched in the risk monitoring and control process. Triggers are sometimes called risk symptoms or warning signs.
10 10. Stakeholders, including consultants, customers, sponsors, and professional and technical associations, that gather and analyze information with people and/or computers, are some of the sources of: Enterprise environmental factors Organizational process assets
Expert judgment Stakeholder monitoring and control Answer: C Explanation: Expert judgment: Additional expertise is available from many sources, including... other units within the organization; stakeholders, including consultants, customers, and sponsors; and professional and technical associations.
11 11. You decide to use statistical sampling for your project, because surveying the entire
population involves all the following issues, except: Inaccurate data More money More time More resources Answer: A Explanation: Survey of the entire population would yield the most accurate data.
12 12. Your organization requires that all technical projects go
through Initiate, Analyze, Design, Implement, Test, and Closeout project life cycle which is: Defined as the product life cycle. Defined by having applicable project phases. Contains several product life cycles. Has deliverables that must be completed before work starts during the next phase. Answer: B Explanation: A project life cycle is a collection of generally sequential and sometimes
overlapping project phases whose name and number are determined by the management and control needs of the organization or organizations involved in the project, the nature of the project itself, and its area of application. Option A and Option C are wrong because project life cycle does not include the product life cycle. Option D is not accurate because work in the next phase may, at times, start before the deliverables of the previous phase are completed.
13 13. Your team started creating a work breakdown structure for your project, but soon realized the project was too complex to be depicted completely in graphic format. You began using a work breakdown structure code of
accounts to: Determine the complexity of the project Identify the level at which individual WBS elements are found Help in automating the WBS using appropriate software Present justification for completing the project Answer: B Explanation: The WBS is finalized by establishing control accounts for the work packages and a unique identifier from a code of accounts. These identifiers
provide a structure for hierarchical summation of costs, schedule, and resource information. 14 14. You advocate active participation of your team members; this is because you
believe in: 15 15. Which of the following is the most widely used contract type?
16 Please refer to the diagram given (all units are in days)
17 17. You use
issue logs or action item logs to document and monitor the resolution of issues. You focus on documentation and timely resolution of issues, because unresolved issues can: Be escalated to the project sponsor. Become a major source of conflict if ignored. Become undetermined risks in the project. Have adverse effect on all project parameters. Answer: B Explanation: Issues are clearly stated and categorized
based on urgency and their potential to impact the project. An owner is assigned an action for resolution, and target date is usually established for closure. Unresolved issues can be a major source of conflict and project delays.
18 18. Your project is almost complete, when the customer requests an additional
feature in the project`s final product. The BEST course of action is to: Include the feature, as it will improve customer satisfaction. Include the feature -- otherwise the product will not be accepted by the customer. Talk with the customer and explain that the new feature does not make business sense. Follow your change control process. Answer: D Explanation: Option D is the best available
choice. Option A and Option B are not recommended, because this requirement was not in the initial scope of work. Agreeing to include this requirement now will impact your project deliverables. Option C assumes that you know more about the business needs than the customer, which may not be true.
19 19. You and the other Project Management Staff are using cost aggregation, reserve analysis, expert judgment, and funding limit reconciliation to establish a cost performance baseline. This is performed during which
process? Control Costs Determine Budget Estimate Costs Create WBS Answer: B Explanation: Knowing your tools & techniques is how you get this one right. Aggregate means “add” it all up. Determine Budget is the process of aggregating the estimated costs of individual activities or work packages to establish an authorized cost baseline. Cost aggregation, reserve analysis, expert judgment,
historical relationships, and funding limit reconciliation are all the tools/techniques used in this process. 20 20. Graphical representations of situations showing cause-and-effect, time ordering of events, and other relationships among variables and outcomes are also referred to as: S-curve charts Graphical evaluation and review technique (GERT) Causal influence diagrams Run charts or scatter diagrams
Answer: C Explanation: These are graphical representations showing causal influences, time ordering of events, and other relationships among variables and outcomes. 21 21. During executing, all the
following statements are apply, except:
22 22. Determining the required levels of quality for the project is the responsibility of: 23 23. You understand that managing stakeholder engagement is an
important priority. Which statement on project stakeholders is NOT correct? Negative stakeholders should be ignored if the project has to be successfully completed. Stakeholders have varying levels of responsibility and authority when participating on a project and these can change over the course of the project life cycle. Emotional Intelligence (EI) is the ability to recognize our own as well as other people’s emotions, to
discriminate between different feelings, and to use this information to guide thinking/behavior. Stakeholder expectations may be difficult to manage, because stakeholders often have very different or conflicting objectives. Answer: A Explanation: In the case of stakeholders with positive expectations from the project, their interests are best served by helping the project succeed. The interests of negative stakeholders are served by impeding the project`s
progress. Overlooking negative stakeholders can result in an increased likelihood of failure.
24 24. You need to verify whether
deliverables meet requirements and product acceptance criteria. For this purpose, which of the following tools/techniques would you rely on? Inspection Expert judgment Observations Focus groups Answer: A Explanation: Inspection includes activities such as measuring, examining, and verifying to determine whether work and deliverables meet requirements and product acceptance
criteria. 25 25. Two project team members disagree often on the best way to handle an issue. You ask them to look at the positives and negatives of their approaches and submit their recommendations, which could be a "middle path.” Which of the following conflict resolution techniques have you
used? Smoothing Compromising Confrontation Withdrawal Answer: B Explanation: Both sides give a little.
26 26. You had conducted an independent estimate
to find out the cost of sub-contracting the manufacturing of 1,000,000 ball-bearings for your automobile company. You estimated the cost to be $500 per bearing. However, when you asked for bids and proposals from prospective sellers, the minimum price quoted was $750 per bearing. The reasons for the variance in the estimate could be all the following, EXCEPT: The procurement statement of work was not clear. The prospective sellers misunderstood the
procurement statement of work. The procurement statement of work was not sufficient. There have been no major changes in the cost of material and labor since last year. Answer: D Explanation: Significant differences in cost estimates can be an indication that the procurement statement of work was deficient, ambiguous, and/or that the prospective sellers either misunderstood or failed to respond fully to the procurement statement of
work. 27 27. You are responsible for meeting the project schedule deadlines 28 You are performing the Manage Communications Process
29 One of your team members filed a critical report ten minutes
before a bidder conference. You notice some serious errors have crept into the report. You should: Reschedule the meeting for a later date. Go ahead with the meeting and tell the participants what is wrong with the report. Go ahead with the meeting, but ask your team member to make the presentation. Refer the team member`s report to management and ask them to cancel the meeting. Answer: A Explanation:
Option A is the best choice. It’s always best to understand things before you try to discuss them . Option B and C can adversely impact the team morale and undermine your position in the bidder conference. Option D is not recommended, as you should take ownership to solve the problem. 30 You are creating a cost performance baseline for your project
31 You are the project manager in an automobile manufacturing company 32 32. You are in the process of performing the work as defined in the project management plan to achieve the project`s objectives. This is done during: Direct and Manage Project Work Develop Project Management Plan Validate Scope Create Deliverables Answer: A Explanation: Performing the work is done during Executing. Direct and
Manage Project Work is the process of performing the work defined in the project management plan to achieve the project`s objectives.
33 You are managing the tools/spare parts section for an aircraft manufacturing company. Your team members have discovered some defective tools/spare parts. The probable cause for these could
be materials used, defective measurement systems, inaccurate tolerances in the machines, or other factors. To determine what caused the defect, you use: Use a quality control chart Draw an Ishikawa diagram Create a flowchart Draw a Pareto chart Answer: B Explanation: Cause and effect diagrams (also called Ishikawa or fishbone diagrams), illustrate how various factors might be
linked to potential problems or effects.
34 34. You have been managing a project to construct a bridge on an Interstate highway. You have divided the project into phases to provide better management control. Which of the following is a characteristic of a project phase? Formal phase completion necessarily includes authorization for the subsequent phase. A project phase can
be closed with a decision not to begin the subsequent phase. Project phases shouldn’t be divided into sub-phases even in complex projects, as it becomes too difficult to manage. All deliverables in the project phase should correspond to the project management process. Answer: B Explanation: Formal phase completion does not necessarily include authorization for the subsequent phase. For instance, if the risk is deemed to be too great for the
project to continue or if the objectives are no longer required, a phase can be closed with the decision not to initiate any other phase.
35 35. An environmental remediation project has succeeded in reducing
costs. This is achieved by implementing a change request for new technology not available when the scope was originally defined. An approach used to optimize project life cycle costs, save time, increase profits, improve quality, expand market share, solve problems, and/or use resources more effectively is called: Value engineering Unanimity Voice of customer Kanban Answer: A Explanation: This is
the definition for Value Engineering. Kanban is a method for managing knowledge work with an emphasis (JIT), and LEAN. Work is pulled from a que. May also relate to visual process management. 36
According to Herzberg`s theory, all of the following are motivating factors, except:
37 37. You have to provide a critical deliverable within five months and do not have time to go through the Conduct Procurements process. You decide to sign a contract with
a supplier with whom your company has done some work in the past. The risk you are accepting in this situation is: The ability/skills of the supplier to deliver the goods. Collusion between the supplier and your team. Lack of proper scope definition. Lack of a legally binding agreement. Answer: A Explanation: The risk here is that even though the supplier has worked with the company in the
past, they may not have the required skills for the current project.
38 You are in the process of performing the Develop Schedule process to determine planned start and finish dates for project activities. Which of the following inputs will be helpful for beginning this process? Activity attributes, project scope statement, and activity list Activity list, activity attributes, and schedule data
Project calendar, requested changes, and schedule data Work performance information, schedule baseline, and performance reports Answer: A Explanation: In the Develop Schedule Process, planned start and finish dates for project activities are determined by using activity attributes, project scope statement, and activity list as inputs. The other options contain outputs.
39 You are performing the Control Communications Process to organize and summarize the information gathered. Later, you present the results of the analysis as a comparison to the performance measurement baseline. Some common formats for performance reports that you could use are: S-curves, histograms, Pareto
diagrams, GERT Charts S-curves, responsibility assignment matrices, histograms Bar charts, S-curves, histograms Bar charts, control charts, project network diagrams Answer: C Explanation: Common formats for performance reports include bar charts, S-curves, histograms, and tables.
40 You are managing a project in a foreign country, and now you
realize you will have to pay a fee to some government agencies to get your work done. You should: Pay the fee to the government agencies. Refuse to pay the fee, because they are bribes and hence unethical. Make a case why fees should be paid to government agencies, and present it to your management. Offer gifts to the government officials instead of fee to get their support. Answer: A
Explanation: A project manager has the responsibility to refrain from offering or accepting inappropriate payments, gifts, or other forms of compensation for personal gain, unless it is in conformity with applicable laws or customs of the country where the project management services are provided. In this scenario, however, since the law of the country requires payment of fee to the government agencies, you will not be committing any breach of the Code if you pay the same. It is a
constraint. 41 41. There have been several variances in the cost and schedule estimates on your project, and the original estimating assumptions are no longer valid. The variances will likely continue until the end of the project. Calculate the
estimate at completion (EAC) for your project based on the following data? BAC = $ 1,000,000 EV = $ 200,000 PV = $ 400,000 AC = $ 150,000 $ 1,425,142 $ 1,200,120 $ ,879 $ 1,050,000 Answer: A Explanation: Since original estimating assumptions are no longer valid, use: AC + (BAC – EV) / (SPI x CPI) Reminder: SPI = EV / PV and CPI = EV /
AC $ 150,000 + ($1,000,000 - $200,000) / (.5 x 1.333) so…. $950,000 / .6666
42
You have been sub-contracting your IT development work to four consulting firms. In this context, all the following statements relating to transferring of risk to a contractor are true, except: Risk transference nearly always involves payment of a risk premium. Fixed price contract always transfers the risk to the seller. Cost-plus contracts may transfer the cost risks to the buyer. Contracts may be
used for the transference of liability for specified risks to another party. Answer: B Explanation: A fixed-price contract may transfer risk to the seller. 43 A strong matrix organizational structure in your company
44 44. The customer was not satisfied with the finished product`s quality
45 45. As a portfolio manager, you would be responsible for managing which of the following?
46 46. The sponsor wants to make a change to the project. You should:
47 47. Your Project Management Staff is in the process of
developing the Human Resource Plan. The enterprise environmental factor that cannot influence this process is: Lessons learned documentation Existing human resources Personnel administration policies Marketplace conditions Answer: A Explanation: The enterprise environmental factors that can influence the Develop Human Resource Plan process include, but are not limited to: organizational
culture and structure, existing human resources, personnel administration policies, and marketplace conditions. Lessons learned documentation become organizational process assets.
48 48. Your company has entered into a joint venture with another company, and you are in the process of finalizing a teaming agreement. In the teaming agreement, both the buyer and the seller collectively prepare: Source selection criteria
Contract Procurement statement of work The contract & procurement statement of work Answer: D Explanation: Best answer. Teaming agreement: The effort of the buyer and the seller in this process is to collectively prepare a procurement statement of work that will satisfy the requirements of the project. The parties will then negotiate a final contract for award.
49 49. The process of identifying the specific actions to be performed to produce project deliverables refers to: Define Activities
Collect Requirements Create WBS Create Stakeholder Management Plan Answer: A Explanation: Define Activities is the process of identifying the specific actions to be performed to produce the project deliverables. 50 50. All of the following are inputs to the Define Scope Process, except:
51 51. You have conducted a communication requirements analysis to determine the total number of possible communication channels in the project. While conducting the analysis, you learn that the number of communication
channels: Increases in reverse proportion to the number of people. Decreases in inverse proportion to the number of people. Increases in exponential proportion when the number of people increases. Depends on the type of project. Answer: C Explanation: Option C is the best answer. Formula is n (n-A) / 2
52 52. You have been asked to help management select two of three potential projects. Which of the following would not apply?
Configuration management Constrained optimization method Benefit measurement methods Analogous estimating Answer: A Explanation: Configuration management is used for changes/version control.
53
53. You are in the Identify Risks Process and are determining which risks may affect the project and document their characteristics. Whom would you want to be a part of the Identify Risks process? The project manager, project team members, subject matter experts, and customers. The risk management team, end users, and risk management experts. All relevant stakeholders. Positively impacted
stakeholders. Answer: C Explanation: Don’t expect, but don’t exclude. Participants in risk identification activities can include the following: project manager, project team members, risk management team (if assigned), customers, subject matter experts from outside the project team, end users, other project managers, stakeholders, and risk management experts. While these personnel are often key participants for risk identification, all project personnel should be encouraged to
identify risks.
54 54. A change in your project schedule has resulted in increased cost and risk. It has also impacted your resource plan. To coordinate changes across the entire project, you will need to rely on which process: Configuration Management Plan Perform Integrated Change Control Change Request Plans Changes to project plan baselines
Answer: B Explanation: Perform Integrated Change Control process includes... coordinating changes across the entire project. 55 In a normal distribution, standard deviation refers to:
56 56. You and your Project Management Staff are developing the Project Management Plan. Which of the following
is not in the correct sequence? Plan risk management, identify risks, qualitative risk analysis, quantitative risk analysis, plan risk responses, plan procurements Scope management plan, stakeholder management plan, requirements documentation, project scope statement, WBS Activity lists, estimate resources, estimate durations, schedule, project schedule network diagram Quality management plan, staffing
management plan, communications management plan Answer: C Explanation: Schedule comes after the Project Schedule Network Diagram.
57 57. You are the project manager at a software development company, and need ideas for project and product requirements. Which of the following techniques would you most likely use to gather creative ideas at your meeting? Focus groups
Idea/mind mapping Nominal group technique Brainstorming Answer: D Explanation: Brainstorming (best answer): A technique used to generate and collect multiple ideas related to project and product requirements. The other options actually utilize brainstorming.
58 58. You invest a lot of time in team development to increase the team`s performance, which in turn increases the likelihood of meeting project objectives. Which of the following indicators would
you most likely NOT use to evaluate your team`s effectiveness? Improvement in skills of team members. Improvement in competencies and morale that help the team to perform better as a group. Decrease in staff-attrition (i.e, fewer people leaving the project team). Delivery of project deliverables ahead of schedule. Answer: D Explanation: To evaluate the team`s effectiveness, we may include indicators such
as: Improvements in skills that allow individuals to perform assignments more effectively; Improvements in competencies that help the team to perform better as a team; Reduced staff turnover rate; Increased team cohesiveness whereby team members share information and experiences and help each other to improve the overall project performance
59 59. Which of the following statements on time and material contracts is true? 60 60. While creating a project schedule, what duration should a milestone have?
61
61. You would like to conduct a lessons learned session to identify project successes and failures, as well as make recommendations to improve future project performance. This is usually done: During project closure After scope validation Throughout the project life cycle at phase exits During project execution and project closure Answer: C Explanation: During the project life cycle, the
project team and key stakeholders identify lessons learned concerning all aspects of the project. The lessons learned are compiled, documented, and distributed so that they become part of the historical database. However, most of the organizations prefer post-implementation meetings and case studies to document lessons learned.
62 62. You recently went on an official trip to another country to discuss a business proposition with a potential vendor. The vendor took you out for lunch and offered you gifts, as it is customary in that country. You must: Tell the vendor that you cannot accept the gifts as per company policy Accept the gifts as it is a local custom, but promptly inform your manager
Return the gifts, because accepting them could be interpreted as a personal gain Accept the gifts, as they are not very expensive Answer: B Explanation: A project manager has the responsibility to refrain from offering or accepting inappropriate payments, gifts, or other forms of compensation for personal gain, unless it is in agreement with applicable laws or customs of the country where the project management services are being
provided. 63 All of the following relate to the Closing Process Group, except:
64 64. You have identified important risks and planned the appropriate responses. Some risks (e.g. possibility of natural disasters impacting the project) have been documented and accepted in your risk
management plan. What are the remaining risks called? Unidentifiable Risks Residual Risks Secondary Risks Inherent Risks Answer: B Explanation: Components of the risk register...include: Residual risks that are expected to remain after planned responses have been taken, as well as those that have been deliberately accepted.
65 65. In a recent job interview, you are asked to define the most
important characteristic of a project manager. Which of the following will be the best answer? Subject matter expert Integrator Encoder Risk manager Answer: B Explanation: In the project management context, integration includes characteristics of unification, consolidation, articulation, and integrative actions that are crucial to project completion, successfully managing stakeholder expectations,
and meeting requirements. 66 66. You have been asked to prepare a process improvement plan
67 67. You are responsible for managing a project in your company but you have little authority and have to constantly report to a functional manager. To which organizational structure does your company best relate to? Matrix Functional Projectized Balanced Answer: B Explanation: A classic functional organization... is a hierarchy where each
employee has one clear superior. Staff members are grouped by specialty, such as production, marketing, engineering, and accounting at the top level.
68 You are a project manager in a manufacturing company, and are developing a new product. In this context, you are conducting requirements workshop for the stakeholders to determine
the product`s critical characteristics. Which technique would best be used for this purpose? Quality Function Deployment (QFD) Joint Application Development (JAD) Voice Of Customer (VOC) Key Performance Indicators (KPI) Answer: A Explanation: Quality Function Deployment (QFD) is an example of a facilitated workshop technique that helps determine critical characteristics for new product
development. KPI is a type of performance measurement used to evaluate the success of the project. (E.g. zero defects, meets business requirements, customer satisfaction.)
69 69. You establish clear expectations regarding acceptable behavior by project team members. You believe that early commitment to clear guidelines will decrease misunderstanding and increase productivity. These expectations and guidelines are also known as: Team-building activities Ground rules
Interpersonal skills Core team rules of conduct Answer: B Explanation: Ground rules establish clear expectations on acceptable behavior by project team members. Early commitment to clear guidelines decreases misunderstandings and increases productivity. Discussing ground rules allows team members to discover values that are important to one another.
70 70. You are in the process of determining the types of contracts to be used, need for standardized procurement documents, and ways of managing multiple providers. You can get the guidance for doing these activities through:
Project Management Plan Contract Change Control Plan Procurement Management Plan Cost Management Plan Answer: C Explanation: The procurement management plan describes how the procurement processes will be managed from developing procurement documents through contract closure. The procurement management plan can include guidance for: - Types of contracts to be used -
Whether independent estimates will be used and if they are needed as evaluation criteria Managing multiple suppliers 71 71. You are beginning the Estimate Activity Durations Process 72 72. You are the project manager with seven team members
73 All of the following are inputs for the Monitor and Control Project Work Process, except:
74 74. Half way through your construction project, the CPI is 0
75 75. Even after carefully performing risk management for the project, you realize that possibility of new risks occurring in the future still exists. You will be able to handle such risks if you perform: P-I Matrix Assessments Continuous Process Improvement Control Risks Risk Response Analysis Answer: C Explanation: The Control Risks is the process of implementing risk
response plans, tracking identified risks, monitoring residual risks, identifying new risks, and evaluating risk process effectiveness throughout the project. 76 76. Which of the
following are not inputs to the Direct and Manage Project Work Process:
77
77. You have completed a NASA project for the launch of a weather forecasting satellite. The satellite is being tested for a specific quality metric. For which processes are quality metrics used? Perform Quality Assurance and Plan Quality Management Plan Quality Management and Perform Quality Control Perform Quality Control, Plan Quality Management, and Perform Quality Assurance Perform Quality
Assurance and Perform Quality Control Answer: D Explanation: Quality metrics are used in the Perform Quality Assurance and Perform Quality Control processes—Not in Planning.
78 You are a project manager in XYZ Company, which has a projectized
organizational structure. In this environment, all of the following are true, except: Team members are often collocated. There is a "home" for project team members after a project is completed. You have a great deal of authority and independence. Organizational units (or departments) either report directly to you or provide support services to the various projects. Answer: B Explanation:
One disadvantage of a projectized organization is that there is "no home" for the project team members once the project is completed. All the remaining features mentioned above are features of a projectized organization.
79 79. In
projects, expert judgment will often be used throughout all the project integration processes as a common tool/technique. This can be provided by all of the following, except: Professional and technical associations Competitors Consultants Other units within the organization Answer: B Explanation: Expert judgment is available from: - Other units within the organization
- Consultants - Stakeholders, including customers or sponsors - Professional and technical associations - Industry groups Subject matter experts
80 80. In a previous project, the project manager told the team members what to do. The type of authority they likely had was:
Legitimate (formal, based on position) Laissez faire Expert Penalty Answer: A 81 81. Which of the following
would not be used during the Control Procurements Process?
82 82. All the following statements regarding the creation of duration estimates are correct, EXCEPT: 83
83. Which of the following motivation theories is attributed to Victor Vroom? 84 Do nothing and continue to work as before. 85 85. Calculate the to-complete-performance index (TCPI) of your project, given that the actual cost of your project is $125,000, cost variance is $65,000, and the budget at completion is $250,000. .9 0.48 1.7
.3 Answer: B Explanation: CV = EV - AC So, EV = CV + AC = 65, ,000 = 190,000. TCPI = (BAC-EV) / (BAC-AC) = ( ) / ( ) = 60000/125000 = 0.48 86 Conduct
planning meetings to develop the risk management plan. 87 87. You are the project manager
for a project managed under contract 88 88. In your project, you would like to
identify logical groupings based on natural relationships. Which one of the following techniques would you use? Force field analysis Affinity diagrams Voice of Customer SWOT analysis Answer: B Explanation: Affinity diagrams are used to visually identify logical groupings based on natural relationships.
89 89. Your project sponsor has specified that you have to complete your project
within 3 months with a funding limit of $ 250,000. This is an example of: Authoritative management A constraint An assumption High-level risk Answer: B Explanation: Project constraints are those constraints associated with the project scope that limit the team`s options. For example, a predefined budget or any imposed dates or schedule milestones that are issued by the customer or performing
organization constitute constraints. 90 Observation technique Prototype Requirements analysis Quality sample
91 91. You are determining project roles, responsibilities, and reporting relationships. All
of the following will be useful inputs to you, except: Enterprise environmental factors Organizational process assets Activity resource requirements Project organization charts Answer: D Explanation: Develop Human Resource Plan is the process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan.
Inputs to this process are activity resource requirements, enterprise environmental factors, and organizational process assets. However, project organization charts are an output.
92 92.
The subcontracting requirements for machining high-value equipment are very demanding. Hence, you have determined the technical criteria to evaluate the sellers. This is an example of: Objective evaluation criteria Source selection criteria Statement of work Work breakdown structure Answer: B Explanation: Selection criteria are developed and used to rate or score seller proposals, and
can be objective or subjective. 93 What is the float of activity 5? 0 1 2 -1
94 94. You have
been assigned seven project team members, and one more person will be joining next week. Once the new person joins, the number of communication channels will increase by: 0 8 12 20 Answer: B Explanation: For calculating the number of communication channels, the formula used is: N = n (n-1) / 2. So, in this instance, number of communication channels with 8 people = 8*(8 -1) / 2 = (8*7) / 2= 28.
Number of communication channels with 9 people = 9* (9 - 1) / 2 = (9*8) / 2= 36 So, the communication channels will increase by: = 8. (Did you forget to include yourself?)
95
95. Your company has recently been awarded a contract by the government to reconstruct houses devastated by an earthquake. In this context, the government’s role will most likely provide the: Project scope baseline Business case / Business need Project charter Project management plan Answer: C Explanation: Option C: Since the government is an external agency, and this is a "recently
awarded" project as mentioned in the question, hence inputs (e.g. contract) from the government will help the project manager in creation of the project charter for the performing organization. Option A: Scope Baseline includes the Scope Statement, WBS and WBS Dictionary. So, this will be created later on after the project charter is finalized. Option B: Business Need/Business case for the project should be already established because the government has contracted out the work to your company.
Option D: The project management plan is a planning document created after the project charter is approved. 96 96. Which of the following processes has the Stakeholder Register as the
output?
97 97. Your risk calculations show there is a risk of overrunning the project scope and schedule targets to levels that are beyond the threshold limits determined in the project. To bring the level
of risk to a level acceptable to your organization, you should: Consider using contingency reserves Decrease the project scope and increase the project schedule Talk with your sponsor about canceling the project Add in training costs Answer: A Explanation: Contingency reserves are needed to bring the risk of overrunning stated project objectives to a level acceptable to the organization.
98 98. You are
managing a small project with five team members working part-time. At the beginning of every week, you allocate work to all the team members. This is an example of: Work Authorization System Improper planning because team members do not know in advance what needs to be done at what time Responsibility Assignment Matrix (e.g. RACI) Project schedule management Answer: A Explanation: A work
authorization system is a collection of formal documented procedures that specifies how project work is authorized to ensure that work is done by the identified organization at the right time and in the proper sequence. 99 You are concerned,
because the project team is gold-plating
100 100.
Project performance must be monitored and measured regularly to identify variances from the plan. All the following processes are performed during monitoring and controlling, except: Validate Scope Control Risks Control Stakeholder Management Perform Quality Assurance Answer: D Explanation: Perform Quality Assurance is a process in the Executing Process group.
101 101. Some of the benefits of a well-constructed project scope statement include all, except:
102 102. You are managing a high priority project, requiring more than 1,000 team members. During human resource planning, you would like to apply proven principles to shorten
the time needed to create a human resource plan to ensure you are when and how human resource requirements will be met. Which of the following “subsidiary plan” does this describe? Stakeholder register Linear Resource Chart Staffing management plan Stakeholder allocation plan Answer: C Explanation: The staffing management plan describes when and how the human resource requirements will be
met. 103 103. The following is the data for a CPIF project you are managing:
104 104. Of the following documents, all of which are updated during the Control Schedule
process, which is NOT a part of the project management plan? Schedule baseline Cost baseline Schedule management plan Schedule data Answer: D Explanation: Elements of the project management plan that may be updated include, but are not limited to, schedule baseline, schedule management plan, and cost baseline. Schedule data is the project document that gets updated as an output to the Control Schedule
process. 105 105. What are the outputs for the Plan Scope Management Plan?
106 106. As part of your duties as a project
manager, you provide confidential company data to a vendor. In this context, which of the following precautions should you take? Insist that the vendor signs a non-disclosure agreement after you release the sensitive information. Make sure that the vendor receives all the sensitive information in time. Ensure that the vendor signs non-disclosure agreement before you release the sensitive information. Monitor
the vendor in order to prevent her from sharing the information with her competitors Answer: C Explanation: PMI Code of Ethics and Professional Conduct requires a project manager not to disclose sensitive or confidential information. But, at times, an organization has a legitimate need to disclose confidential information to vendors, governmental agencies, or others. When disclosing confidential or sensitive information, it is the responsibility of the project manager to ensure that
proper nondisclosure agreements are signed prior to the disclosure of the sensitive information.
107 107. As the project manager
at a small software development company, you are determining the possible costs to complete project activities. This is done as part of which process? Variance Analysis Estimate Costs Determine Budget Estimate Procurement Costs Answer: B Explanation: Estimate Costs is the process of developing an approximation of the monetary resources needed to complete project activities. Cost trade-offs and risks
must be considered, such as make versus buy, buy versus lease, and the sharing of resources in order to achieve optimal costs for the project.
108 108. You have created a spreadsheet that shows cumulative cost at any particular point of time in the project duration. Your director wants to review the project costs and you
decide to make a presentation. Cumulative costs plotted against time may be shown in which report? S-curve Histogram Just in Time, LEAN, Kanban Charts Pareto diagram Answer: A Explanation: S-curve is a graphic display of cumulative costs, labor hours, percentage of work, or other quantities, plotted against time. The name derives from the S-like shape of the curve. 109 109. Ideally, when should a project manager begin working on a project?
110 110. All the following statements about "Quality" and "Grade" are true, except:
111 111. ABC company has recently launched a new model of their car in the market and the market response has been overwhelming. Sales have gone up to a level much higher than what the company
anticipated. To cater to the increased market demand, the company plans to start a project to create a new assembly line for the cars. Who is the end user? Project Manager and Project Management Staff People who may buy the cars in the future Project Sponsor who provides funding The assembly line worker who is going to work on the new assembly line being created Answer: D Explanation: Customers refer
to the entity acquiring the project`s product, and users refer to those who will directly utilize the project`s product. 112 Escalate the issue to the project sponsor and issue a risk memo.
113 Ten team members were assigned in advance to your project. This 114 114. A contract
which includes features of cost reimbursable and fixed price types of contract is a:
115 115. Activity attributes extend the description of
the activities in the activity list. These activity attributes are inputs to all the following processes, except: Sequence Activities Define Activities Estimate Activity Resources Estimate Activity Durations Answer: B Explanation: Activity attributes are outputs from the Define Activities process and inputs for Sequence Activities, Estimate Activity Resources, Estimate Activity Durations, and
Develop Schedule processes, Again, knowing the sequence of the Planning Processes is key to answering these questions on the exam. 116
116. Identify Stakeholders is the process to identify all people or organizations impacted by the project and to document: Stakeholder influence, interest, involvement, interdependency, and impact on project success Their needs and address issues as they occur Project status reports, progress measurements and forecasts Stakeholder needs and define a communication approach
Answer: A Explanation: Option A: (This is the correct answer). Project stakeholders are persons or organizations such as customers, sponsors, the performing organization, and the public that are actively involved in the project. Option B: Manage Stakeholder Engagement is the process to communicate and work with stakeholders to meet their needs and address issues as they occur. Option C: Report Performance is the process to collect and distribute performance information, including status
reports, progress measurements and forecasts. Option D: Plan Communications is the process to determine the project stakeholder information needs and define a communication approach. 117 117. You are a member of the selection committee, which is appointed to oversee the awarding of an important contract. In this context, all of the following can be treated as conflict of interest situations, except: Your
friend bids for the contract and you inform the committee and the project sponsor about it. Your relative bids for the contract and you do not inform the project sponsor about it. Your close friend bids for the contract and you refrain from participating in the contract awarding decision process without informing your sponsor. Your friend bids for the contract and you make sure the contract is awarded to him.
Answer: A Explanation: Conflict of interest arises when personal interests outweigh professional considerations. A person`s associations and affiliations with others can also lead to conflict of interest. Please note that if there is a conflict of interest situation, please inform the appropriate stakeholders and distance yourself from the conflict situation, if possible.
118 118. You have just completed drafting your Project Scope Statement with your Project Management Staff, what is the next step?
Collect Requirements Plan Stakeholder Management Create WBS Define Scope Answer: C Explanation: Create WBS is the next process—with the other Scope outputs, they all make up the Scope Baseline.
119 119. Your company is a pioneer in the construction industry
120 120. Which of the following relates to Physiological, Safety, Social Esteem, Self-Actualization?
121 121. Your company has implemented ISO standards for quality 122
122. You have reached the end of the design phase of your project
123
123. During the Validate Scope Process, you formalize acceptance of the project deliverables and keep the project focused on the business need for which it was undertaken. This should be done: After the Final Kickoff Meeting At the end of the project Immediately after the Change Control Board approves changes After getting validated deliverables from the quality control process Answer: D
Explanation: Validated deliverables are the deliverables that have been completed and checked for correctness by the Perform Quality Control process (as per predefined acceptance criteria). They are an input to Validate Scope process.
124 124. You are in the process of determining the project roles, responsibilities, and reporting relationships for your team members. At the end of this process, you will define/create all of the following, except: Project staff assignments Roles and responsibilities (i.e. RACI RAM) Project organization charts Staffing management plan Answer: A
Explanation: Project staff assignments are an output from the "Acquire Project Team" process and not the Develop Human Resource Plan process. Note: RACI relates to Responsible, Accountable, Consult, Inform. 125 125. How do
sole source contracts differ from single source contracts?
126 126. Identifying and documenting interdependencies between the various project activities is done as part of which process?
Define Activities Estimate Activity Durations Sequence Activities Develop Schedule Answer: C Explanation: Sequence Activities is the process of identifying and documenting relationships among the project activities. The key process output is the Project Schedule Network Diagram.
127 Influence/impact grid Salience model
128 128. Your company asks you to manage a project of its subsidiary unit in another country. You quickly realize that workers in the subsidiary unit have
poor work ethics as compared with that of your parent company. In this context, which of the following will be the most appropriate course of action? Ask your new team to emulate the work ethics of the teams of your parent concern. Take steps to change the work culture of your new team. Regard your new team as lazy and impose sanctions. Treat it as cultural differences, and try to determine ways to improve
productivity. Answer: D Explanation: The PMI Code of Ethics and Professional Conduct requires a project manager to address things with an open mind and accept the cultural and ethical diversity that exists between different countries. So, it is not the responsibility of the project manager to enforce the work-ethics of one`s own country on the people of another country.
129 129. What is the status of the project?
130 130. You have identified disaster situations (e. g
131 131. Your project involves creating a launch vehicle for NASA satellites. For successful project
implementation, it is important to coordinate activities with other NASA operational groups to decrease uncertainty/confusion, and also divide your project into several phases to provide better project management control. To facilitate this, you should: Break the project into several sub-projects. Adopt a life cycle approach to manage the project. Develop specific deliverables, which are approved by the sponsor.
Create a very comprehensive project charter. Answer: B Explanation: A project life cycle is a collection of generally sequential and sometimes overlapping project phases whose name and number are determined by the management and control needs of the organization or organizations involved in the project, the nature of the project itself, and its area of application.
132 132. In
your pharmaceutical company, quality is an important criterion to determine project success. In this context, all the following are examples of cost of non-conformance, except: Training Rework Loss of reputation Warranty Answer: A Explanation: Training is a cost of conformance. Cost of Quality: A method of determining the costs incurred to ensure quality. Prevention and appraisal costs (cost
of conformance) include costs for quality planning, quality control (QC), and quality assurance to ensure compliance to requirements (i.e., training, QC systems, etc.). Failure costs (cost of non-conformance) include costs to rework products, components, or processes that are non-compliant, costs of warranty work and waste, and loss of reputation.
133 133. As a project manager, you understand the importance of identifying and documenting
project risks. Which of the following statements is true: Risk identification occurs exclusively during Planning. Risk identification occurs during Monitoring and Controlling of the project. Risk identification occurs during Execution of the project. Risk identification can occur throughout the project, but comprehensive risk identification is performed during the Planning Process Group. Answer: D Explanation:
Best answer. Comprehensive risk identification is done as part of the Planning Process Group. 134
134. The process of monitoring the status of the project and product scope and managing changes to the scope baseline is referred to as: Validate Scope Control Scope Monitoring and Controlling Project Work Scope Verifications Answer: B Explanation: Control Scope is the process of monitoring the status of the project and product scope and managing changes to the scope baseline.
135 135. Motivating your team members is important for the success of the project. You understand from the HR manager that employees are motivated by self-esteem, recognition, and self-actualization. To which theory is the HR manager referring? Theory Y Learning curve theory Herzberg`s theory
Maslow`s Hierarchy of Needs Answer: D Explanation: Abraham Maslow`s hierarchy of needs states that different people are at different levels in the need hierarchy. Usually people start out looking for physiological needs and then progressively move up the needs hierarchy.
136 136. During the Close Procurements process, you should attend to all the following, except: 137 137. During the Control Schedule Process,
changes to project schedule can result in change requests to: Schedule baseline Components of project plan Activity attributes Schedule baseline and/or components of Project Management Plan Answer: D Explanation: Best answer. Schedule variance analysis along with review of progress reports, results of performance measures and modifications to the project schedule can result in change requests
to the schedule baseline and/or to other components of project management plan.
138 138. You are the project manager of a $ 20 million project, and you are struggling to manage the needs of all the stakeholders. So, you decide to classify the stakeholders, which will enable you to
focus on the relationships necessary to ensure the success of the project. All the following are valid ways to classify stakeholders EXCEPT: According to Interest According to Organization hierarchy According to Involvement According to Influence Answer: B Explanation: (“I” words . Most projects will have a large number of stakeholders. As the project manager`s time is limited and must be used
as efficiently as possible, these stakeholders should be classified according to their interest, influence, and involvement in the project. This enables the project manager to focus on the relationships necessary to ensure the success of the project.
139 Refrain from administering the contract. Resign from the project.
140 140. You use a hierarchical
structure of resources by resource category and resource type to develop resource-limited schedules. This hierarchical structure is also called a: Business Requirements/Business Needs Work Breakdown Structure Resource Breakdown Structure Graphical Statement of Work (SOW) Answer: C Explanation: Resource breakdown structure (RBS) is a hierarchical structure of resources by resource category and
resource type used in resource leveling schedules and to develop resource-limited schedules, and which may be used to identify and analyze project human resource assignments.
141 141. The Initiating Process Group consists of processes that facilitate the formal authorization to start a new project or a project phase. All the following should be performed during Initiating, except: Develop the Project Charter
Adopt a Project Life Cycle Stakeholder Analysis Create the Project Scope Statement Answer: D Explanation: Project Scope Statement is created during the Planning Process Group.
142 142. The Project Management Staff are unable to determine the monetary value for risk impacts on your construction project. One of the team members suggests that you just develop a list of risks to watch out for. However, you tell that you still can prioritize the risks by: Performing a Monte Carlo simulation
Performing Qualitative Risk Analysis Performing Quantitative Risk Analysis Listing them as Residual Risks Answer: B Explanation: Qualitative Risk Analysis ranks risks subjectively (e.g. on a scale from 1-10).
143 143. To resolve conflicts in your project, you can use all the following conflict resolution methods, except: Collaborating
Smoothing Avoiding Directing Answer: D Explanation: Directing is not a method for conflict resolution. “Forcing” would be the closest to directing but is not listed as an option.
144 144. You have recently taken over a project from another project manager, who left the company. The project has a CPI of .9 and an SPI of .6, but senior management was not informed. What should you do FIRST? Do not continue to manage the project. Update the management with the status of the project. Bring the project on schedule and then inform the management about the status of the project.
Do crashing and fast-tracking of the project. Answer: B Explanation: As per the PMI Code of Ethics and Professional Conduct, a project manager should always provide true account of information in an appropriate manner at appropriate times. Option A: This is an extreme step and should not be taken now. Option B: This is the correct answer; the management should be informed about the project status. Option C: This is unethical - you should not withhold information from
appropriate stakeholders. Option D: Crashing would further increase costs and fast-tracking may increase risks: this may adversely impact the project status, and should be done only after informing the management.
145 145. You note that the ability to impact/influence the cost of a project effectively is typically:
146 146. A project team member informs you that a particular task is taking much more time than estimated. You are surprised because you, had not anticipated this delay, and you
ask for status reports and forecasts from all project team members. Which Process Group are you in? Initiating Executing Monitoring and Controlling Planning Answer: C Explanation: Control Communications is the process of collecting and distributing performance information, including status reports, progress measurements, and forecasts, etc.
147 147. Which of the following relates to type of power the Project Manager might have:
148 148. Frequent
heated discussions with your colleague over an issue are creating a hostile environment. Eventually he doesn’t even answer your s or voice mails. He is exhibiting: Problem solving Avoiding (Withdrawing) Forcing Confronting Answer: B Explanation: Avoid the person; avoid the problem…
149 Review the situation with your customer and sponsor. 150 150. Which of the following is not in the correct sequence?
151 151. You are working in the Project Management Office (PMO) of your organization. Your job responsibility is to: Manage the operational
activities in the company . Manage human resource and risk management issues for individual projects . Provide support functions to project managers in the form of training, providing software, standardizing policies, etc. Provide subject matter expertise in the functional areas of the project. Answer: C Explanation: A Project Management Office (PMO) is an organizational body or entity tasked with
various responsibilities related to the centralized and coordinated management of those projects under its domain. The responsibilities of a PMO can range from providing project management support functions to actually being responsible for the direct management of a project.
152 152. As a project manager, you are aware that changes are bound to occur during project execution. While you are monitoring and controlling changes, you use the term “project scope creep.” What does the term refer to?
Uncontrolled changes Controlled changes Manageable changes Unmanageable changes Answer: A Explanation: Uncontrolled changes are often referred to as project scope creep. 153 153. All of the following relate to negotiating skills you should have, except:
154 154. You are documenting project purchasing decisions, specifying the approach and identifying potential sellers. Some tools you can use include all the following, except: Make or buy analysis Bidder conferences Expert judgment Contract types Answer: B Explanation: Option B: This is the correct answer. Documenting project purchasing decisions, specifying the approach and
identifying potential sellers are performed as part of the Plan Procurements process. “Bidder conferences” are a technique used in Conduct Procurements process. Make- or buy- analysis, expert judgment, and contract types specified in the options A, C, and D respectively are some of the tools and techniques used in Plan Procurements process.
155 Early Finish (EF): 50 days Late Finish (LF): 55 days
156 156. You have just discovered a risk
during your project that requires an immediate corrective action. During which Project Risk Management Process is this action performed? Plan Risk Management Risk Reassessment Perform Qualitative Risk Analysis Control Risks Answer: D Explanation: Control Risks is the process of implementing risk response plans, tracking identified risks, monitoring residual risks, identifying new risks, and evaluating
risk process effectiveness throughout the project.
157 As a project manager, you use work authorization system to assign and allocate work to your team members in the proper sequence. In this context, the primary purpose of the work authorization system is to: Prevent team members from starting the work without your permission. Prevent scope creep. Prevent unnecessary
changes to project scope. Clarify and initiate the work for each work package. Answer: D Explanation: Work authorization system: A subsystem of the overall project management system. It is a collection of formal documented procedures that defines how project work will be authorized (committed) to ensure that the work is done by the identified organization, at the right time, and in the proper sequence. It includes the steps, documents, tracking system, and defined
approval levels needed to issue work authorizations.
158 158. Your project is facing attrition of project resources, and you would like to document processes carefully to ensure business continuity in the future. Certain costs will have to be incurred for this purpose. What type of costs are they? Costs of nonconformance Emotional Intelligence-related
costs Failure costs Prevention costs Answer: D Explanation: Proactive is necessary. 159 159. You are in the process of obtaining seller responses to select a seller. You conduct a bidder conference, where your primary objective is to: Ensure that sellers have a clear understanding of the proposal. Determine who would be qualified sellers for bidding. Evaluate the interest level of sellers. Use evaluation criteria to
select sellers. Answer: A Explanation: Bidder conferences are meetings with all prospective sellers and buyers prior to submittal of a bid or proposal. They are used to ensure that all prospective sellers have a clear and common understanding of the procurement (both technical and contractual requirements), and that no bidders receive preferential treatment.
160 160. You would like to use project management best practices to sequence the activities for your road construction project. Which of the following are based on preferred dependencies and/or best practices? Mandatory dependencies
Discretionary dependencies Industry norms Best Practice standards for ISO 9001 certification Answer: B Explanation: Discretionary dependencies are established based on the knowledge of best practices within a particular application area or some unusual aspect of the project where a specific sequence is desired, even though there may be other acceptable sequences. Discretionary dependencies should be fully documented, since
they can create arbitrary total float values and can limit later scheduling options.
161 161. During the Plan Risk Management process, you define how to conduct risk management activities for a project because careful and explicit planning enhances the probability of
success for the subsequent risk management processes. Which of the following is NOT done during Plan Risk Management? Identify Risks Establish an agreed-upon basis for evaluating risk Ensure that the degree, type, and visibility of risk management are commensurate with both the risks and the importance of the project Provide sufficient resources and time for risk management activities Answer: A
Explanation: Planning risk management processes is important to ensure that the degree, type, and visibility of risk management are commensurate with both the risks and the importance of the project to the organization. Planning is also important to provide sufficient resources and time for risk management activities, and to establish an agreed-upon basis for evaluating risks.
162 162. The Project Management Plan is the most important planning document produced with inputs from several subsidiary processes. In which of the following Processes is the project management plan NOT used as an Input?
Monitor and Control Project Work Develop Project Charter Perform Integrated Change Control Direct and Manage Project Work Answer: B Explanation: Develop Project Management Plan is the process of documenting the actions necessary to define, prepare, integrate, and coordinate all subsidiary plans. The Project Charter is an Input to the Project Management Plan, but not vice versa…..
163 163. You are doing a structured review to determine whether product activities comply with organizational and project policies. This is conducted as part of (a) ________________, and is performed during (b) _____________
process. (a) Quality audit (b) Quality Assurance (a) Quality audit (b) Quality Control (a) Process analysis (b) Quality Assurance (a) Process analysis (b) Quality Control Answer: A Explanation: Quality audit is a structured, independent review performed to determine whether product activities comply with organizational and project policies, processes, and procedures. “Quality audits” is a
technique used during the Perform Quality Assurance process. 164 164. When you (the buyer) control a contract, you should pay attention to all the
following, except:
165 165. You are working on a 12 month assignment to build a website with 4000 pages for $ 1,000,000. You are supposed to spend $ 250,000 every 3 months. After 6 months, you determine that
only $ 400,000 of work is completed and cost incurred is $ 800,000. What is the ETC? $ 2,000,000 $ 1,500,000 $ 1,000,000 $ 1,200,000 Answer: D Explanation: The default value of EAC (assuming current variances are typical) is calculated as below: EAC = AC + (BAC-EV) / CPI = $800,000 + ($ 1,000,000 - $ 400,000)/($ 400,000 / $ 800,000) = $ 800,000 + ($ 600,000/0.5) = $
2,000,000. So, ETC = EAC – AC = $ 2,000,000 - $ 800,000 = $ 1,200,000 166 166. Your project is complete
and you are performing project closure activities. In this context, what should you do LAST? Creating final product, service, or result transition Releasing project resources working on the project Updating organizational process assets Accepting deliverables Answer: B Explanation: Final product, service, or result transition, organizational process assets updates are outputs of the Close
Project or Phase and accepted deliverables are its inputs. However, even Close Project will need resources (e.g. people, equipment, etc). Hence, releasing of project resources should happen at the very end of the Close Project or Phase.
167 167. While preparing the schedule for the project activities, you find there is very limited information on activity durations, but you may be able to obtain some information from others within you company. Which
estimating tool do you use? Three-point estimates Parametric estimating Quantitative estimating Analogous estimating Answer: D Explanation: Analogous estimating may use parameters such as duration, budget, size, weight, and complexity, from a previous, similar project, as the basis for estimating the same parameter or measure for a future project. Analogous duration estimating is frequently
used to estimate project duration when there is a limited amount of detailed information about the project, for example, in the early phases of a project. Analogous estimating uses historical information and expert judgment.
168 You are a retail company which routinely buys goods from foreign countries. Since
currency fluctuation is an important risk, you keep all other factors constant and try to find out how much your project will be impacted if the currency rate fluctuates by 5%, 10%, 20% or 25%. This helps you determine appropriate risk response. This can also be effectively shown using: Beta probability distributions Expected monetary value analysis Tornado diagram Simulation Answer: C Explanation:
Sensitivity analysis helps to determine which risks have the most potential impact on the project. It examines the extent to which the uncertainty of each project element affects the objective being examined when all other uncertain elements are held at their baseline values. One typical display of sensitivity analysis is the tornado diagram, which is useful for comparing relative importance and impact of variables that have a high degree of uncertainty to those that are more stable.
169 169. In your project, you are defining and documenting stakeholders` needs to meet the project objectives. You know this is very important as the project`s success is directly influenced by the care taken during this process. You should be very diligent when you: Identify Stakeholders Collect
Requirements Create Project Charter Create Project Management Plan Answer: B Explanation: Collect Requirements is the process of defining and documenting stakeholders` needs to meet the project objectives. The stakeholders have already been identified. The project`s success is directly influenced by the care taken in capturing and managing project and product requirements. Requirements include the quantified and documented needs and
expectations of the sponsor, customer, and other stakeholders. 170 170. You
need to gather information, but certain people have expressed their opinions in a way that seems to bias objectivity. You might try: Narrowing the number of sponsors The Delphi technique Applying Parkinson’s Law Compromising Answer: B Explanation: Anonymous method for gathering information
171 171. A documented direction to perform an activity that can reduce the probability of
negative consequences associated with project risks is called: Corrective action Preventive action Defect repair Risk transference Answer: B Explanation: Preventive action: A documented direction to perform an activity that can reduce the probability of negative consequences associated with project risks.
172 You are monitoring the technical performance of your website 173
173. When conducting procurement negotiations, all the following steps should be followed, except
174 174. As a project manager, you are required to produce project performance reports on a regular basis, your project`s Budget at Completion
is $750,000, planned value is $100,000, schedule variance is $30,000, and cost variance is $50,000. What is the percentage complete and estimate at completion in your project? 18%, $ 500,000 17.33%, $ 461,538 17.8%, $ 437,500 18%, $ 437,500 Answer: B Explanation: SV = EV – PV EV = SV + PV = 30, ,000 = 130,000 CV= EV – AC AC = EV- CV
=130,000 – 50,000 = 80,000 Percentage Complete = EV/BAC x 100 = 130,000/750,000x100 = 17.33% CPI=EV/AC = 130,000 / 80,000 =1.625 EAC = AC + (BAC-EV) / CPI = 80,000 + (750,000 – 130,000) / 1.625 = 80,000 + (620,000) / 1.625 = 461,538
175 175. Which of the following processes occur in the Planning Process Group?
176 176. You have discovered that a deviation from the schedule baseline has occurred. You want to determine the reason and level of variance relative to the schedule baseline so that corrective action can be taken. Which of the following tools would you use for this purpose? Scheduling tool Performance
reviews What-If Scenario analysis Variance analysis Answer: D Explanation: Variance analysis is used to determine the cause and degree of variance relative to the schedule baseline and decide whether corrective or preventive action is required.
177
177. When your company buys computers from Dell, you also pay extra for a three-year warranty which ensures that any manufacturing defects will be covered. The risk response strategy used is: Exploit Avoid Mitigate Transfer Answer: D Explanation: Transfer. Risk transfer requires shifting some or all of the negative impact of a threat, along with ownership of the response, to a third party…
Transference tools can be quite diverse and include, but are not limited to, the use of insurance, performance bonds, warranties, guarantees, etc.
178 178. You are performing several actions to execute the project management
plan and to complete the work defined in the Project Scope Statement. You are: Taking corrective or preventive action to control the project performance Settling or closing any contract agreement established for the project Creating a document that will formally authorize the project Collecting work performance information about the completion status of the deliverables and what has been
accomplished Answer: D Explanation: Option D: You are in Executing. Work performance information, about the completion status of the deliverables and what has been accomplished, is collected as part of project execution and is fed into the performance reporting process. Option A: This is done as part of the Monitor and Control Project Work—not during the project execution phase. Option B: This is done as part of the Close Procurements, which is part of the project closure
activities. 179 179. Your quality process did not meet the four sigma requirements desired by your customer. So, some of your products were rejected and there is a possibility that you would not receive
repeat business from the customer. From a quality perspective, the costs associated with the rejected products can also be categorized as: Cost of conformance Customer retention costs Failure costs Performance costs Answer: C Explanation: Failure costs (cost of non-conformance) include costs to rework products, components, or processes that are non-compliant; costs of warranty work and waste;
and costs due to loss of reputation. 180 180. In which Process Group will approved changes be implemented?
181 What is the to-complete performance index (TCPI) based on the given data:
182 182. You have just completed the project
183 183. The concepts of "Zero Defects" and "Do It Right First Time" were formulated by:
184 A new project manager in your organization, is ready to enter into a contract, but is unsure of the type of contract she should select. Which type of contract represents the highest risk to the seller? Cost reimbursable plus incentive Fixed price Fixed price plus incentive Cost- reimbursable Answer: B Explanation: Notice it says “Seller.” Be careful! . Fixed price contracts involve setting a
fixed total price for a defined product or service to be provided. Sellers are under highest risk as fixed-price contracts are legally obligated to complete such contracts, with possible financial damages, if they do not.
185 A red, yellow, green graph, that can be used to graphically
illustrate the risks 9threats and opportunities) on the project, qualitatively is called the: Risk Contingency Plan Risk Breakdown Structure Risk Register P – I Matrix Answer: D Explanation: P-I Matrix (Probability – Impact Matrix.
186 You are involved in manufacturing ball bearings using lathe machines 187 Your customer has decided to terminate your software project as the need for the product does not exist anymore. As a project manager, what step would you take first? Call a meeting with the customer to see if they will reconsider Verify the request against the procurement documents
Enter Close Procurements process Seek project sponsors advice Answer: C Explanation: Close Procurements is the process of completing each project procurement. Early termination of a contract is a special case of procurement closure that can result from a mutual agreement of both parties, from the default of one party, or for convenience of the buyer, if provided for in the contract. As per the termination clause, the buyer may have to compensate the
seller for seller’s preparations and for any completed and accepted work related to the terminated part of the contract. 188 You are working in the "vendor management" group in your company 189 You have created a WBS and are ready to move on to the next
process which is:
190 Which of the following will you undertake in the Monitoring and Controlling process of your project? 191 In PDM, which precedence
relationship type is most commonly used?
192 If there is a fire, the risk response plan developed is to use a fire extinguisher. If the fire extinguisher cannot take care of the fire, you call the fire department. Calling the fire department is an example of: Secondary
risk Residual risk Fallback Plan Work around Answer: C Explanation: Several risk response strategies are available… A fallback plan can be developed for implementation if the selected strategy turns out not to be fully effective, or if an accepted risk occurs.
193 A project manager wants to update a project management plan 194 According to the 80/20 rule, 80 percent of the problems are because of 20 percent of the causes. To identify the most probable defects and to evaluate nonconformities, you do a rank ordering of the defects using: Statistical sampling Control chart Pareto diagrams
Inspection Answer: C Explanation: A Pareto chart (also referred to as a Pareto diagram) is a specific type of histogram, ordered by frequency of occurrence. It shows how many defects are generated by type or category of identified cause. Rank ordering is used to focus on corrective action.
195 You create several project documents which will help your team manage the project. Which of
the following is NOT an example of a project document? Schedule baseline Assumption log Roles and responsibilities matrix (RACI RAM) Risk register Answer: A Explanation: Schedule Baseline is part of project management plan (and not included as part of project documents). All the others are included as part of project documents.
196
You have asked your programmer to give you an estimate of how long she will take to complete a software program. She mentions that she would most probably get the job finished in 2 hours. But if she runs into some issues doing unit-testing for the program, it could take her as long as 7 hours. On the other hand, she may be able use with to pick up a similar program from the organization process assets, in which case it will take her only 1 hour. What is the standard
deviation? 2 hours 1 hour 3 hours Cannot be determined from the provided information Answer: B Explanation: Standard Deviation = (Pessimistic – Optimistic )/ 6 = (7 - A) / 6 = 1
197 Activity X and Activity Z together have 7 days of slack.
198 Matrix organizations exhibit features of both
projectized and functional organizations. In a weak matrix organization, the role of a project manager may be that of a: Project coordinator Manager with considerable authority Support person Functional manager Answer: A Explanation: Weak matrices maintain many of the characteristics of a functional organization, and the role of a project manager is more of a coordinator or expediter than that
of a true project manager.
199 A team member suggested the addition of a functionality, which he thinks, will improve customer satisfaction. This feature was listed as out of scope in the Project Charter. Your approach should be to: Allow for the functionality, because satisfying the customer is your objective. Disallow the new requirement, because it changes the project scope, and the Project Charter explicitly
states this requirement is not to be included in the project. Make changes to the project plan to accommodate the new requirement. Ask the customer for additional funding to implement the requirement . Answer: B Explanation: This is a team member—not a customer or sponsor. Project Scope Management includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the
project successfully. Managing the project scope is primarily concerned with defining and controlling what is and what is not included in the project.
200 To get the work done, a supervisor threatens punishment and strictly supervises the work themselves. The supervisor is
advocating: Theory Y (McGregor) Theory X (McGregor) Maslow`s hierarchy of needs Theory Y (Ouichi) Answer: B Explanation: Douglas McGregor advocates that most workers can be categorized according to two theories: Theory X: This assumes that the workers are inherently lazy and require supervision. Theory Y: The average worker finds physical and mental effort on the job satisfying.
201 Your Project Sponsor wants to know what measures you have taken to ensure quality on your project. You tell her you will use most of the “Seven Basic Quality Tools,” which include all of the following, except: Pareto charts and histograms Requirements traceability matrix (RTM) and project management software Checksheets, flowcharts, and scatter diagrams Fishbone
(Ishikawa) diagrams, and quality control charts Answer: B. Although helpful for tracking requirements over the course of the project, RTM is not one of the 7 basic quality tools. Likewise, project management software is helpful mostly for scope, schedule, and budget—not quality. 202 A Business Analyst is assisting you in developing a business case with senior management. This relates best to: Product requirements Product specifications Business requirements Collaboration with the customer Answer: C. Business requirements are
determined as part of the business need, and documented as the business case. The customer may not care much if their desires match the company’s needs/requirements (i.e. Customer requirements).
203 Your company is constantly looking for ways to reduce/eliminate waste on all projects. This relates best to: 80/20 rule Halo
effect Parkinson’s law LEAN Answer: D. LEAN relates to best to Just in Time (JIT) and possibly Kanban visual charts. 80/20 often relates to Pareto charts. Halo effect relates to assuming people will be good at another assignment, simply because they are good at another job. Work expands so as to fill the time/money available relates to Parkinson’s law.
204 A Business Analyst will assist you on the project you have
just been assigned to. She tells you she will use the following project document to track requirements: Requirements traceability matrix Business requirements grid Customer and stakeholder RACI-RAMs Resource tracking table Answer: A. The requirements traceability matrix is a key tool for tracking requirements. The rest are made up terms for project documentation.
205 You are observing that people on your team believe that stakeholders should behave as “robots,’ to decrease
the “drama” during the project lifecycle. But you understand the people should recognize their own and other stakeholder’s emotions, and to use this information to guide thinking and behavior. This relates best to which of the following. Emotional intelligence (EI) Emotional wisdom (EW) Emotional discernment (ED) Emotional qualification (EQ) Answer: A. Emotional intelligence (EI) relates to observing people’s feelings
as they are NOT robots. This information can help with communications, negotiations, motivation, etc. The rest are made up answers.
206 You’re being assigned to an important software development project that must be
completed within three weeks. Most of your past experience has been with predictive lifecycles, but this project will require you to be more adaptive to frequent modifications. You will need to work closely with stakeholders over five, main, iteration, milestone events. This relates best to: Just-in-time (JIT) Kanban LEAN Agile Answer: D. Agile relates to adaptive lifecycles—mainly iterative and incremental lifecycles in a
fast-paced, change-driven, evolutionary environment. LEAN relates to JIT, and Kanban. 207 Formalized acceptance relates best to which processes?
208 You are developing a RACI-RAM. What does RACI stand for? 209 Which of the following would be best for ensuring the project aligns with business
requirements?
210 Which of the following would best relate to Tuckman’s team phases (sequentially) teams often go through: Exploring, Storming, Norming, Performing,
and Adjourning Forming, Storming, Norming, Performing, and Conforming Forming, Storming, Norming, Performing, and Adjourning Forming, Storming, Performing, Norming, and Adjourning Answer: C. The rest are made up, or not in the correct sequence.
211 A quality management and control tool, also useful for risk contingency planning is:
212
Which of the following relates best to to Total Quality Management (TQM), Edwards Deming, iterative/incremental/adaptive lifecycles, Agile, and possibly rolling wave/progressive elaboration? OPM3 and CMMI Encoder, medium, communication blockers, decoder, and feedback Forming, Storming, Norming, Performing, and Adjourning Plan-Do-Check-Act (PDCA) Answer: D. This is a key TQM concept for continuous improvement (i.e.
iteration). A Organizational Process Maturity Model Methodology (OPM3) and Capability Maturity Model Integrated (CMMI) relate to rating the organizations repeatable/consistency in performing project-related processes. B relates the communication model. C relates to Tuckman’s team stages. 213 Your project has an SPI of. 9, and a CPI of 1. 2
214 Your company has been working with
a particular contractor for many years, and has been happy with their performance. You have just been assigned to take over a very large project, that will require the services of a competent contractor. A program manager advises you to just use the “standard” generic company contract. Which of the following would be the best course of action for you to take before hiring the seller? Use the generic contract and make changes, if needed. Set up a meeting to discuss your
concerns with the legal and procurement departments to ensure you protect all stakeholders for this potential transaction. Ask the contractor for a copy of their generic contract, and sign it. It’s more important to synchronize the objectives of the buyer/seller by adding award/incentive fees as early as possible. Answer: B. Note how it’s best to seek “expert” advice. In the case of contracts, the legal and/or the procurement departments are better than the
other stakeholders mentioned in the other answers. The other answers still do not address the fact the contract needs to reflect the work, schedule, cost, etc are appropriate. For the exam, get everything in writing. 215 You are performing the Develop
Project Team Process
216
You are submitting time/cost reports, reviewing disbursements, linking to code of accounts, and reviewing contract provisions for your software development project. You are most likely using: Financial control procedures Project scheduling tools Administrative closure tools Quality metrics and checklists Answer: A. Note how this relates best to project financial, budget, & cost procedures. ($) B is more for
schedule, not cost-related. C is too general. D is quality, not cost-related.
217 A Senior Project Manager that does not believe in PMI best practices, and never took the PMP exam, has recently retired. You have been assigned his project which is now only 50% done. After assessing the project with the Project Sponsor, you realize the project is significantly behind schedule, and significantly over budget. During your discussion, the Project Sponsor realizes the project
has now become a “huge money pit,” because the project/product scope was poorly defined. The most likely reason this has occurred relates to all of the following, except: No lifecycle was determined. Key stakeholders were not identified. Project management software was likely not used. A Project Charter was not developed. Answer: C. Note how this does not relate to what’s most vital during the early phases of the project. While
helpful, this tool will not help if a good foundation is not first determined.) All the rest, relate to solid PMI best practices.
218 You are making up a hammock portion of the project schedule network diagram. Activity A can start immediately, and takes 10 days. Activity B can start immediately, and takes 11 days. Activity C can start after Activity A and B are complete and takes 20 days. Activity D can start after activity B is complete, and takes 30 days. Activity E can start after Activity D is complete, and takes 5 days. Activity F is the last
Activity in the diagram, can start after Activity D and E are complete, and takes 10 days. Which is true? This example refers to crashing and fast-tracking. Activities A and B should be crashed immediately. Activity F is on the critical path. A backward pass is required to provide more information. Answer: C. Activity F is on the critical path, as it will always have 0 float/slack as all other activities are predecessors. This will
be true even if there are changes in other activity durations.
219 You are closing out your project, and there will be a modest cost overrun which you will “share” with a seller. The sharing ratio documented in the contract is 60/40. The cost overrun is $10,000. How much of the cost overrun is the seller responsible for? Not enough
information to calculate $400 $6,000 $4,000 Answer: D. Sharing ratio is in Buyer/Seller (B/S) order x $10,000 = $4,000
220 The late finish for Activity D was 20 days, and the early finish is 21 days. Based on this information you know: Activity D will take 41 days
to complete. The project will definitely finish late. Activity D is ahead of schedule by 1 day. Activity D is late by 1 day. Answer: D. Activity D is not only on the critical path, it is one day late. Late Finish – Early Finish = Float – 21 = -1 (NOTE: Just because one activity is late, does not necessarily mean the project will be late.)
221 You and key stakeholders are determining the scope for the project 222 You and your project management staff are performing product analysis 223 You and your
project management staff are determining calendar dates for your project’s schedule. You are performing which of the following processes? Estimate Activity Durations Develop Schedule Sequence Activities Estimate Resources Answer: B A determines work periods, not calendar dates. C merely sequences activities. D merely estimates what and how many resources will be required.
224 You and your project management staff are
determining how to sequence activities. Which of the following dependency relationships is most common and considered mandatory? Start-to-finish Start-to-start Finish-to-finish Finish-to-start Answer: D All the other activity dependencies are performed concurrently.
225 You and your project management staff are determining the budget required to complete the project. You have estimated the
costs and aggregated the costs to perform the project activities. When you examine the Project Charter, you note the control account is less than what will be needed to complete the project. This relates to: Procurement estimating Cost Control Delphi technique Funding limit reconciliation Answer: D A is a made up term but would only be a subset of overall project cost. B is not as good as D. C relates to anonymous information
gathering. 226 You are in the middle of a biomedical device project in Canada 227 You are in the middle of a large building project in Brazil 228 You have been assigned to set up a call center in Panama, that will service most of Central and South America. You and a Business Analyst are assisting with developing a business case as an input to the Project Charter. Which of the following does not
relate to developing a Project Charter? Ensure success can be measured (e.g. SMART Objectives, Key Performance Indicators (KPIs)). Identify key stakeholders/groups, and record in the Stakeholder Register. Developing a Stakeholder Management Plan. Determine high-level goals/objectives. Answer: C This process is performed in Planning, not Initiating.
229 EV = 100, AC = 110, PV = 90. Based on this data, which of the following is true?
230
You have been asked by your Project Sponsor where you have documented the steps that will be taken during the course of the project to make continuous improvements. Where is this information documented? Quality Improvement Plan. Quality Management Plan. Scope Improvement Plan. Scope and Quality Benchmarking. Answer: B. Along with quality metrics and quality checklists. A & C are made up terms. Benchmarking is
a tool/technique for analysis of scope and quality. 231 You have been asked by your Project Sponsor to develop an adaptive lifecycle for your project, that will only take about 2 weeks to complete. Which of the following does not relate to an adaptive lifecycle? Plan Do Check Act (PDCA) Agile Iterative and incremental lifecycles CMMI Answer: D. A relates to Total Quality
Management, quality improvement, Edwards Deming, iterative/incremental/adaptive lifecycles, Agile, and possibly rolling wave/progressive elaboration. B relates to C. D looks at maturity level of an organization. Note how A, B, C all relate to each other.
232 Your
Sponsor wants to understand why you want to include additional money in your project budget to address the cost of conformance. Which of the following relates to the cost of conformance? Loss of business Legal liabilities Rework Training Answer: D. Upfront, preventative costs. A, B, & C all relate the cost of NON-conformance (failure costs).
233 Which of the following relates to linking performance to rewards, that may change over time?
234 Which of the following relates to “motivating agents”: 235 All of the following tools can
be used to brainstorm the source of defects, except:
236 You have been assigned to a hazardous waste cleanup project that will take eight months. Your company’s personnel, and the vendors that will be needed have not
received training on how to perform their duties safely. Which is the best course of action to recommend to your Project Sponsor? Proceed without training, but tell all stakeholders to be careful while handling the hazardous waste. Tell all stakeholders that need training to pay for their own training. As a cost of conformance, train all stakeholders that will be “in harm’s way.” Train the employees, but not the vendors. Answer: C
“Team training” is considered a cost of conformance. It is best to train both affected parties in this instance, rather than risk legal cases, etc. 237 Which of the following best relates to observing/analyzing
“feelings”?
238 Conflicts have been surfacing frequently on your software development project lately. You have determined you should not overlook them. Which of the following relates to the best type of conflict management? Compromising Smoothing Avoiding Storming Answer: A It’s the best answer, because joint problem solving is not listed. B & C do
not address the problem. D may be the team development stage that includes conflict, but is not a technique for managing it. .
239 You have just been assigned to build a large state-of-the-art cleanroom for a large computer chip manufacturer. You need to ensure risk is carefully managed over this two-year project. Which of the following lifecycles would be most
appropriate? Agile Predictive Iterative Rolling wave Answer: B With predictive lifecycles, more time is spent upfront planning, including risk management. The other choices relate more to adaptive/change-driven lifecycles.
240 All of the following take place during the Monitoring and Controlling, Process Group, except:
241 You will require two, key contractors (SMEs) to
execute your landscaping project, and are negotiating now to determine their availability. This is an example of: Fait accompli External stakeholders Pre-assignment Virtual team members Answer: C These stakeholders will be necessary to begin. A is a negotiating tactic a seller might use. B is wrong because they would actually be internal project stakeholders. D is wrong because it has nothing to do with the need to assign the team
members. 242 You
have included several quality control tools on your toll road project including quality control charts. All of the following relate to a quality control chart, except: Specification and upper/lower control limits Rule of seven and assignable cause Mean Sensitivity analysis Answer: D Sensitivity analysis relates more to quantitative risk analysis. All the other choices relate to a quality control chart. 243 You will need to spend a
significant amount of time estimating resources, duration, and cost on your project. Which of the following estimates is most likely the least accurate: Parametric estimating Three-point estimating Bottom-up estimating Analogous Answer: D Analogous is typically performed during Initiating and high-level (Rough order of magnitude ROM). Note the Estimate Activity Resources, Estimate Activity Duration, and Estimate Costs are performed
during the Planning Process Group. The level of accuracy for a ROM estimate (Initiating) is -25% to +75%. The definitive estimate accuracy level (Planning) is -5% to +10%.
244 You will need to spend some time
estimating resources, duration, and cost on your project. Which of the following estimates may encourage participation and reduce bias: Parametric estimating Three-point estimating Bottom-up estimating Delphi technique Answer: D Anonymous (i.e. Delphi) estimating is typically performed to help encourage participation.
245 You and your project management staff are developing the Human Resource Management Plan. You are currently discussing how to recognize and reward the project team. Which of the following is typically the best approach:
Reward the project team at the end of project. Reward only high-performing individuals at the key milestones. This should be done at the employees regular performance reviews with the Human Resources department. Reward the team and high performing individuals regularly (e.g. key milestones) over the course of the project. Answer: D It’s best to keep everyone as motivated as possible throughout the project lifecycle. A waits too long for
recognition, and only focuses on the team—not individuals. 246 Which of the following does not relate to Communications Management:
247 You are
developing a predictive lifecycle on your construction project in Mexico to better manage risk. Process sequence is paramount. Which processes are not listed in the proper sequence? Estimate Resources, Estimate Activity Duration, Sequence Activities Collect Requirements, Define Scope, Create WBS Plan Cost Management, Estimate Costs, Develop Budget Plan Human Resource Management, Plan Communications Management Answer: A Estimating
comes after sequencing activities. All the rest are in the proper sequence. 248
You are currently helping senior management determine which project to select. All of the following relate to project selection methods, except: Affinity diagrams Constrained optimization method Benefit cost ratio Monte Carlo Simulation/Modeling Answer: A. It is more likely to see affinity diagrams mentioned as a quality assurance tool/technique during the Executing Process Group. B relates to using a computer for
project selection, as does D. C is a benefit measurement method that often relates to determining value on the exam. 249 You are currently closing down your project
250 You are performing quantitative risk analysis during Planning
251 You have to resolve a conflict that is beginning to plague you and one of the members on your project team. The person you need to resolve the conflict with is in the same city, but not in your building. The best way to resolve the conflict is: Notify the person’s boss via , to see if all three of you can come to a compromise. Set up a phone conference with the
person before the next meeting, to let them know why you are concerned. Bring up the issue at the next project status meeting, and allow the team to help resolve the issue. Set up a time to meet the person, and meet them in the cafeteria or break room to chat about the issue(s). Answer: D. Face-to-face, one-on-one, informal conflict resolution is always best.
252 You are working with your project management staff on your risk register. All of the following could relate to this
process except: Scales of probability and impact and the probability-impact matrix. A list of qualified risks based on probability and impact. Residual risks, and secondary risks. Contingency strategies, and reserves. Answer: A. This information would not likely appear in the risk register, but the other choices would.
253 Which of the following processes has “change requests” as an input: 254
You are determining how to address threats on your project
255 All of the following relate to risk opportunities, except: 256 You
are in the process of selecting a contractor for your building project. Which of the following is most important: Ensuring the contract is in writing. Ensuring the sellers can perform the work needed, and all possible sellers should have the same likelihood for being selected. Watching for collusion between sellers. Ensuring the seller will be available when you will need them. Answer: B. Capability for the work, fairness and
objectivity are paramount when selecting a seller. All the others choices are important too, but B is the best answer. Capability is more important than availability.
257 You are asking your contract administrator to archive procurement related
information in the records management system. You are most likely performing: Plan Procurements and/or Conduct Procurements Plan Procurements and/or Close Procurements Plan Bidder Conferences and/or Close Procurements Control Procurements and/or Close Procurements. Answer: D. Both of these Procurement processes have “Records Management System” listed as a tool/technique—and NO other processes do. C “Plan bidder conferences” is just
a “made up term.” 258
You are working with your seller and your contract administrator to ensure both parties are meeting contractual obligations. You are most likely performing which process: Conduct Procurements Change Control Close Procurements Control Procurements Answer: D. The Control Procurements process is when this activity is done.
259 During Planning, you decided to hire 10 contractors
260 You have been asked to calculate the “To Complete Performance Index” (TCPI) based on the EAC. The BAC is 100,000, the EV is $120,00, the EAC is 110,000, and the AC is $105,000. What is the TCPI? -4 4 .83 5,000 Answer: A. The formula, when based on EAC, is (BAC – EV) / (EAC – AC) -$20,000 / $5,000 = -4, which is good.
261 You have been asked to use weighted average estimates
262
Your Project Sponsor has asked you to overlook some quality issues on your “Bridge to Somewhere” project, and just move on to close out the project. You should tell them which of the following, first? You will be turning in your letter of resignation as soon as possible. You will be sending an to the CEO stating what you have been asked to do. You will adhere to their direction, as you don’t want to be insubordinate. As a project
management professional (PMP) you have agreed to adhere to code of ethics put forth by the PMI. Answer: D. You will have to see how the Project Sponsor responds to this, and then take the proper actions. A may be a little too spontaneous. B is not advised, and could make a lot of things much worse for you. C is not adhering to the PMI code of ethics. This question relates to professional responsibility.
263 Which of the following is the most sought-after characteristics of a leader to have?
264 You are reviewing some bids from sellers, when you notice that a close family member wants
to be considered for work on your project. You should: Keep this quiet until the contract has been signed. Tell the family member you cannot accept their bid for the project. Let management and/or other key stakeholders know, and ask them what they want you to do. Ask to be removed for the project. Answer: C. It’s best to reveal these types of situation to management. This relates to professional responsibility.
265 Which of the following best relates to a portfolio:
266 266. Your WBS has just been drafted for your 6 month, $200,000 commercial construction project. Some quality issues and weather-related risks will need
further research, but your sponsor has asked for a responsibility assignment matrix. Which of the following processes should be performed next. Gather Requirements Estimate Activity Resources Sequence Activities Define Activities Answer: D. Work should be further decomposed into an activity list, based on milestones, and key events listed in the Scope Statement, and the WBS. NOTE: If you got this one wrong, you need to
study the PMM Exam Reference Sheet more.
267 267. You are called
into your sponsor’s office to explain your evaluation regarding a variance you documented in your weekly status report. Which process group does this reflect. Earned Value Analysis Monitoring and Controlling Executing Integrated Change Control Answer: B. Only B and C represent “Process Groups.” The evaluation for variance is performed during Monitoring and Controlling.
268 268. Your boss has asked you to help them decide which project would most likely benefit the company, but all your projects must comply with six sigma quality requirements. This activity might encompass all of the
following, except: The Rule of Seven Constrained Optimization (e.g. Monte Carlo Simulation) Benefit Measurement using Net Present Value or Internal Rate of Return Opportunity Cost or Sunk Cost Answer: A. The rule of seven relates to a quality control chart. All the rest relate to “project selection methods,” which is what you are actually doing, as you are in the Initiating Process Group.
269 269. After two months of research, your business case is nearly complete. Which of the following
process are you most likely ready to perform. Initiating Develop Project Management Plan Develop Project Charter Identify Stakeholders Answer: C. The business case is an input to the Develop Project Charter Process, which is performed during Initiating. A is a Process Group. B is done during Planning. D is done a little later during Initiating.
270 270. In the middle of your project, you determine several changes have been made by a several stakeholders. You have asked each of these stakeholders for a detailed description of the changes they have
implemented. This most likely relates to: Lack of contingency and/or fallback plans Lack of a Stakeholder Register and/or Risk Register Lack of a WBS and/or Activity List Lack of a formal change control system Answer: D. Lack of a formal change control system. There is nothing in the situation to infer the other items do not exist.
271 271. Everything has been going very well on your project, when suddenly the customer requests a major change. What
should you do first? Create a formal change request Inform your Sponsor Update the Risk Register Call an emergency meeting to inform all stakeholders of the impact of the change. Answer: A. Creating a formal change request, should be the first step in the change control process. Until you have the change request, performing the others would be premature.
272 272. Although your customer can be “high-maintenance” at times, they have asked for very few changes over the past 8 months. You’ve
been able to remain ahead of schedule and under budget to this point in the project. Since you have some extra time and money, the customer asks for one last “small change.” What should you do? Get permission from the Sponsor and/or the Change Control Board Perform assumptions analysis to determine the overall risk Analyze the impact of the change on other project constraints Since the change does not impact the budget and you have extra time,
implement the change Answer: C. This relates to best to balancing the tradeoffs of resources, scope, schedule, cost, quality, and risk. 273 273. You will be using multi-level programming to select your next project. Which of the following does this relate to? Earned Value Analysis Benefit Measurement Method S-Curve Simulation Constrained Optimization Method Answer: D. Any project selection technique with the word “programming” (or simulation/modeling) in it, relates to the Constrained Optimization Method. A Earned Value Analysis is a
technique for performance measurement, and is performed during Monitoring and Controlling. 274 274. You will
using the benefit measurement method to select your next project. This relates to all of the following, except: Present Value (PV), Net Present Value (NPV), Internal Rate of Return (IRR) Payback period, opportunity cost, sunk cost Law of diminishing returns, depreciation, Expected Monetary Value (EMV) Monte Carlo Simulation (S-curve report) Answer: D. Any project selection technique with the word “simulation” in it, relates to
Constrained Optimization Method, and requires a computer. All other choices relate to Benefit Measurement Methods. 275 275. Things have gone well on your first software development project, and you think you are ready to begin closeout. What should be done before moving to the “Close Project or Phase” Process Group? Storing final lessons learned information into a PMIS Verifying and validating deliverables (i.e. Formalized
acceptance) Product acceptance from the customer, and procurement closure activities with the vendor Project acceptance from the project sponsor, and releasing the resources Answer: B. Verifying and validating deliverables is performed during Monitoring and Controlling (Quality Control and Validate Scope Processes). Note that “accepted deliverables” is an input to the Close Project or Phase process.
276 276. You are in the midst of collecting requirements
277 277. Which of the following would best benefit from the “Create WBS process”? 278 278. Your Sponsor wants you to “cut the red tape,” and get on with project execution. You are explaining the benefits of creating a WBS. A WBS would best relate to which of the following benefits? Resource assignments and information related to functional managers Calendar dates Quality benchmarking, and risk responses Team building and
communicating with the customer, as well as other stakeholders Answer: D. Communication and team building is the best answer. The WBS is a key team building AND communication tool. The WBS does not directly provide the information for A, B, or C. 279 279.
When is the best time to Validate Scope?
280 280. You have just accepted all the deliverables and addressed all items in the issue log. But now, the customer is asking for one more change. Which of the following is most appropriate to do first at this
late stage in the project life cycle? Since you are now in closing, it is appropriate to recommend a follow-on project with the Project Sponsor Ask for a description of the change from the customer Meet with the project team to determine whether the change can still be made without affecting the schedule and/or the budget Explain that after the deliverables have been accepted, changes cannot be made Answer: B. Ask the customer for
a description of the change is the best answer… Always “look before you leap.” Follow your change control process, even during Closing. 281 281. You are having difficulty decomposing the work
282 282. You have asked your business analyst to do the product analysis
283 283. You are using project management software to monitor your software development project. There is no lag time on
the critical path. However, you have just realized that a key activity had a late finish day of 12, and an early finish day of Based on this information, which of the following can be currently said of the activity. It’s behind schedule by 2 days It’s part of an incomplete 3-point estimate It’s behind schedule by 2 days, and thus, over budget The project will end two days late Answer: A. Because the activity has negative
float/slack, it must be behind schedule. (Late Finish – Early Finish = Float). We don’t know enough to tell whether the project will be late, or over budget, at this point. Also note, it does not say whether the “key activity” is on the critical path, or near critical path.
284 284. Quality Assurance relates most to which of the following:
285 285. You are determining the scope of your software project with the applicable stakeholders, who are more familiar with Scrum. They refer to the customer as the “Product Owner.” You are fine with this rename, as long as you get the
correct requirements. In this context, documenting features and functions best relates to: Creating a user story Developing a requirements traceability matrix Perform what-if-analysis Communication tools for communicating progress to the developers Answer: A. “User = Customer.” Creating a “user story” is essentially gathering customer-specific information for what the product is, and how the product will function. Think of it as a
work package, that will be further decomposed. 286 286. You’ve been hired as a PMO consultant to audit some projects
287 287. You have been assigned to manage a project for a “difficult customer” that you have worked with in the
past. You thought their decisions were rash, and you didn't feel respected professionally. Your manager still thinks you're the best choice for this contract, even though there are other opportunities in the portfolio. What should you do? Ask your manager to move you to another customer. Manage the project. Resign from the company. Reveal the “dark side” of the customer to your Sponsor, as issues surface. Answer: B. Projects may
have “difficult” stakeholders that can cause conflict. You have to deal with conflicts—it goes with the job. If your manager wants you to do your job…DO YOUR JOB! 288 288. Your brother is preparing for the PMP exam, which you have just passed. He asks you to share some of the questions from the exam with him. What should you do? Coach and mentor him with whatever questions you can remember form your exam. Explain you cannot cooperate with unethical behavior. Direct him to online resources
(e.g. pmi.org) with sample questions and explain that exam questions vary per exam applicant, and are confidential. Document and report him to PMI. Answer: B. PMI wants everyone to “personally” earn their certifications. You don’t need to be accusatory or rude, but ensure that you do not give anyone an unfair advantage. NOTE: You could lose your certification status for providing such detailed information regarding PMI certification exams. 289 289. You are delivering equipment for road construction in Mexico
290 290. One of your team members has recently been coming late
to project meetings. He's an important contributor, and you consider him a friend. Last week, you smelled alcohol on his breath. He showed up late again today. After the meeting, you ask him to stay behind to discuss the situation. When it's just the two of you in the room, you clearly can smell alcohol again. What should you do? A. Terminate him. Report him to HR. Ask him why his behavior has changed. Tell him to get into a recovery program or
else. Answer: C. In most cases, you do not have formal authority to terminate people. It’s usually best to start slow, by just letting them know that you have observed different behavior, and show “concern.” Give them a chance to explain. No need to “go postal.” Or for them to go postal :-0)
291 A PMP in your local PMI chapter has been convicted of embezzling funds from their employer. Since the amount was less than $100,000, he was sentenced to restitution and 5 years probation.
He has opted to move to get a fresh start, at a new company. You should: A. Tell him to give up his PMP certification voluntarily. Wait to see which new company they go to, and then warn their local PMI chapter. Nothing. Report the conviction and situation to PMI. Answer: D. Note this is a “legal issue.” In this case, PMI would investigate, and if true, revoke their PMP status. The PMI headquarters in Pennsylvania, not the PMI
local chapter, would handle this situation
292 You are performing a project audit, when you notice there is an additional $3,500 charge. You were told it was essentially, a “finder’s fee,” that will go back to the sales department. Your organization’s VP has already signed off on the charge. You should:
A. Inform the customer of the added expense. Take the issue to the company president for their final approval. Nothing. Ask the HR department if this is “ethical.” Answer: C. The VP has already approved it. Document as applicable, and move on. For the exam, generally once someone that is in a senior management position approves something, you just need to follow orders… Unless, you deem it to be unlawful or unethical as far as breaching
organizational policy, etc. In this case, you can assume that the VP is aware of the charge, as they have signed off on it. (Going over a VPs head, may not be good for your career .)
293 293. You have just been contracted to manage a project for your new job. You have a friend at your previous employer who hopes to come and work for you again. He has
just sent you an extensive customer file to your personal . This data could provide very useful information to your new sales department, and could net a lot of business revenue. You should: A. Delete the file and do nothing else. B. Consult with your new company's legal department. C. Send his name to a recruiter at the new company since he is a good employee as long as he's treated fairly. Call the H.R. Department of the previous company and alert them to
the situation. Answer: B. This is something that may be serious, and you don’t want to cover up, deceive, or take anything into your own hands. In this case, it’s best to let someone in the legal department know ASAP, and let them advise you as to the appropriate action.
294 294. A former boss you liked working for, is looking for new opportunities for the new consulting agency he has just started. His skills are a great match for the project you have started to manage for the county. However, county guidelines dictate that all contracts must be awarded through a vetting process. This process is based on price, experience, and performance. However, since his consulting firm is new, it doesn't meet the county's preferred
number of years of experience. What should you do? A. Ask for a waiver, since you know he has great skills/experience. B. Let him know that you can't show him any favoritism, and not to bother submitting a proposal. Follow the county's guidelines and eliminate him as a prospective vendor. Suggest that he go through the RFP process and complete the application. Answer: D. This takes you off the hook, by merely stating that you all
“have to follow the rules.” Who knows, if there are no other qualified applicants, management may have to make an exception—but that’s not your call.
295 You have miscalculated a
final cost change amount for your project, undercharging the customer nearly $8,000. The project was worth more than $900,000, so this shortage could be easily absorbed by your company. The project was slightly late, but the customer (not happy) had signed a change order for the late delivery. Now, you believe this customer will no longer do business with your company in the future. You should: A. Provide the customer a revised change invoice amount by registered mail, apologizing
for the miscalculation. Ignore the shortage and let the project absorb it. Modify the charge to reflect the elimination of the $10,000. Document the shortage, in the final lessons learned. Answer: A. Honesty (even if it could hurt) is the best policy. Keep things “above the table,” as much as possible. Note that by sending it registered mail, they have to sign for it. Remember that analysis and communication are very important during times of
change control. 296 296. Which of the following is not a formula for Estimate At Completion (EAC)? 297 297. Which of the following is not a formula for Earned Value Management? 298 298. Your
project has an SPI of .85. What does this mean?
299 299. Which of the following relate to being ahead of schedule, but over budget? 300 300. Which of the following is
incorrect? Which of the following is not a characteristic of project?Answer:D. Traditional process management functions of planning , organizing , and controlling do not apply to project management .
Which of the following is a characteristics of a project?The distinctive characteristics of a project are as follows. Every project is started with some objective or goal viz. time, budget, quality, and quantity, when objectives are fulfilled project cause existing. You can initially define the objectives of the project what actually need to achieve.
What are the 5 characteristics of a project?i. Specific. The project must be specific. ... . ii. Measurable. A clearly defined project must be measurable in terms of its benefits and achievements. ... . iii. Achievable. A project will only be meaningful if it is achievable. ... . iv. Relevant. The project needs to bring relevant benefits to the entity concerned. ... . v. Time bound.. Which of the following is not a characteristic of a project life cycle?Here we are talking about Project Life Cycle phase which is obviously over as Project is done. After that there comes a Product so, Growth is not something related to Project Life cycle.
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Which of the following is not considered to be a characteristic of a project
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