1- Select Job To Be Analyzed
- Ideally all jobs should be analyzed
- Prioritize by: Accident frequency and severity, Potential for severe injuries and illnesses, Newly established jobs, Modified jobs
2- Determine Sequence of Basic Job Steps
- Break each task down into steps
- Describe and list each step in sequence
- Work activities are described in terms of the work process or worker behaviours that characterize the job
- Rule of thumb = less than 10 steps
or divide job into two segments
3- Assess the Risk Factors at Each Step
- Beside each step, write down the machines, tools, materials, equipment, processes, human factors, situational factors and environmental factors involved that could cause an accident or health effects
4- Analyze the Hazards Associated with Each Step
- Systematically go through every risk factor for every step, and consider what specific hazards might be involved
- Make a list of both health and safety
hazards
5- Develop Preventative Measures and Controls for Each Step
- Identify procedures or modifications needed to eliminate or control the hazards
- Control at the Source
- Control Along the Path
- Control at the Worker
6- Validate the Analysis
- Implement the needed controls, and then validate the analysis by observing the task in operation
- Make sure that new hazards have not been introduced.
Revise as necessary
7- Evaluation
- If a worker is
injured at work, the job hazard analysis should be reviewed and any additional precautions noted to prevent a similar occurrence
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Terms in this set (40)
The Taft-Hartley Act
The basic purpose of which of the following acts was to curtail and limit union practices?
The Wagner Act
The Taft-Hartley Act
The Sherman Antitrust Act
The Rowlatt Act
The Wagner Act
Which of the following acts requires that national labor unions elect new leaders at least once every 5 years?
The Sherman Antitrust Act
The Taft-Hartley Act
The Wagner Act
The Landrum-Griffin Act
The Taft-Hartley Act
Which of the following acts outlawed closed-shop agreements?
The Wagner Act
The Sherman Antitrust Act
The Taft-Hartley Act
The Landrum-Griffin Act
A lockout
Which of the following strategies is used by team owners to minimize union strength in professional sports?
A lockout
A slowdown
Mediation
Final-offer arbitration
The bargaining unit
In the context of unionization, which of the following refers to a specifically defined group of employees who are eligible for representation by the union?
The bargaining unit
The labor council
A contingent workforce
A worker thread
instituting grievance procedures for resolving disputes between management and the union
The second step in the unionization process is:
asking the National Labor Relations Board to conduct a secret ballot election.
instituting grievance procedures for resolving disputes between management and the union.
getting 30 percent of the workers eligible to be represented by the union to sign authorization cards.
asking the National Labor Relations Board to define the bargaining unit.
The union being decertified must have served as the official bargaining agent for the employees for at least 1 year.
Identify a true statement about decertification of unions.
The National Labor Relations Board conducts a decertification election if 20 percent of the eligible employees in an organization's bargaining unit sign the decertification cards.
A union can become decertified while an existing labor contract is in force.
After a union has been decertified, a new election can be requested within 1 year.
The union being decertified must have served as the official bargaining agent for the employees for at least 1 year.
Employees show some interest in joining a union.
Which of the following occurs in the first step of the unionization process?
The National Labor Relations Board conducts an election via secret ballot.
Employees sign authorization cards giving consent to the formation of a union.
Employees show some interest in joining a union.
The National Labor Relations Board defines the bargaining unit.
Permissive items
Which of the following can be included in collective bargaining only if both parties agree?
Intellectual items
Mandatory items
Permissive items
Obligatory items
It refers to an overlap between an organization's and its union's demands and expectations in the bargaining zone.
Which of the following statements is true of a positive settlement zone?
It refers to a situation where both the management of an organization and its employees agree to have a third-party intervention.
It refers to an overlap between an organization's and its union's demands and expectations in the bargaining zone.
It refers to an organization achieving the desired results in a negotiation without giving in to the employees' demands.
It refers to a phase in the negotiation process that prohibits the use of mediation or arbitration in case of a disagreement.
A wildcat strike
Which of the following occurs when workers suddenly go on strike, without the authorization of the strikers' union and while a binding labor agreement is still in effect?
A work-in strike
A partial strike
A slowdown strike
A wildcat strike
the shop steward
When there is a difference of opinion between an employee who is a union member and his or her supervisor, the employee should initially take his or her complaint to _____.
an arbitrator
an assembly line manager
the chief management officer
the shop steward
Strikes can prove expensive to both an organization's management and the labor union.
Identify a true statement about strikes.
Strikebreakers minimize the loss to a business that might otherwise occur during a labor strike.
An organization's strike losses are usually low because of stockpiled inventory.
Labor unions have large cash reserves in place before beginning a strike, in order to pay the striking workers.
Strikes can prove expensive to both an organization's management and the labor union.
The National Institute for Occupational Safety and Health
Which of the following is an agency within the Department of Health that conducts research to help establish appropriate safety and health criteria?
The Pan American Health Organization
The Health Maintenance Organization
The Occupational Safety and Health Review Commission
The National Institute for Occupational Safety and Health
safety engineering
One important approach to controlling accidents at work is to design more security into the workplace through a process called _____.
burnout
stress management
hardiness
safety engineering
It is the perception of the importance and priority an organization gives to safety.
Which of the following statements best defines the safety climate of an organization?
It is the perception of the importance and priority an organization gives to safety.
It is an organizational climate that exclusively emphasizes accidents rather than safe behaviors.
It is the degree to which the actual physical work environment is safe.
It is an organizational climate that promotes safe behaviors without any rewards or punishments.
The retail trade industry
Which of the following industries had the most fatalities due to violence at the workplace in 2014?
The construction industry
The manufacturing industry
The retail trade industry
The business services industry
They refer to the elements of the work environment that more slowly and systematically, and perhaps cumulatively, result in damage to an employee's health.
Which of the following statements defines health hazards?
They are a set of general feelings of exhaustion that develop when a healthy individual experiences too much pressure and too few sources of satisfaction.
They are a set of expected behaviors associated with a position in a group or organization.
They refer to the stressors associated with the specific job a person performs.
They refer to the elements of the work environment that more slowly and systematically, and perhaps cumulatively, result in damage to an employee's health.
Employee training
Which of the following is an important ingredient in controlling accidents at work?
Employee training
Disability insurance
Job embeddedness
Ethnocentrism
The Occupational Safety and Health Act
Which of the following acts was passed in 1970 and is the most comprehensive law regarding worker safety?
The Industrial Safety and
Health Act
The Occupational Safety and Health Act
The Health and Safety at Work Act
The Workplace Safety and Health Act
Guarding
In the context of common workplace hazards, which of the following refers to a shield or other piece of equipment that keeps body parts from contacting moving machine parts such as gears and conveyor belts?
Guarding
Milling
Shearing
Tooling
Ambiguity
In the context of the causes of stress at work, which of the following is a task demand that can cause stress?
Group pressure
Ambiguity
Leadership style
Security
Office design
In the context of the causes of stress at work, which of the following is a physical demand stressor?
Security
Ambiguity
Leadership
style
Office design
The Type A personality
In the context of the differences in how one experiences stress, which of the following is characterized as being highly competitive with few interests outside of work?
Hardiness
Dysfunctional behavior
The Type B personality
The Type A personality
Stress
Which of the following is a person's adaptive response to a stimulus that places excessive psychological or physical demands on him or her?
Turnover
Conflict
Stress
Exhaustion
Institutional programs
In the context of wellness programs in organizations, which of the following programs for managing stress include properly designed jobs and work schedules?
Collateral stress programs
Institutional
programs
Enrichment programs
Employee assistance programs
Hardiness
Which of the following refers to an individual difference that allows some individuals to experience less stress when dealing with stressful events and that makes them more effective in dealing with the stress they do experience?
Apathy
Sacralization
Hardiness
Disenchantment
boredom
In the context of stress, the opposite of overload is undesirable because it results in _____.
distress
anxiety
tension
boredom
A commercial airline pilot
Who among the following has a relatively low-stress job?
A military general
A firefighter
A dietician
A commercial airline pilot
Burnout
In the context of the consequences of stress at work, which of the following is a general feeling of exhaustion that develops when an individual simultaneously experiences too much pressure and too few sources of satisfaction?
Absenteeism
Turnover
Hardiness
Burnout
A role
Which of the following is a set of expected behaviors associated with a position in a group or organization?
A role
Job embeddedness
A task
Ethnocentrism
Temperature
In the context of the causes of stress at work, which of the following is a physical demand stressor?
Job security
Overload
Group pressure
Temperature
Collateral stress programs
Which of the following programs are organizational programs created specifically to help employees deal with tension and anxiety?
Collateral stress programs
Employee assistance programs
Enrichment programs
Institutional programs
interpersonal demands
In the context of the causes of stress at work, group pressures, leadership style, and conflicting personalities are categorized as _____.
task demands
interpersonal demands
physical
demands
role demands
The Type B personality
In the context of the differences in how one experiences stress, which of the following is characterized as being less aggressive and more easygoing?
Dysfunctional behavior
The Type A personality
The Type B personality
Machiavellianism
More managers going to their office on weekends to get their jobs done
Which of the following is a direct result of overload?
Higher rates of hiring in organizations
More managers going to their office on weekends to get their jobs done
Increase in affective commitment of employees to their organization
Decrease in ethnocentrism in the workplace
Women are more likely to experience stress at work than men.
Which of the following statements is true of the differences in how employees experience stress?
Type B personalities experience more stress than Type A personalities.
Type A personalities are more easygoing than Type B personalities.
Men are more likely to be absent from work because of stress-related problems than women.
Women are more likely to experience stress at work than men.
It results in direct financial costs for the organization.
Which of the following statements is true of dysfunctional behavior in an organization?
It results in direct financial costs for the organization.
It is caused by the Type B personality of employees.
It is a result of the affective commitment of employees toward the organization.
It includes actions performed by employees who suffer from clinical depression.
It adds to the costs of an organization, especially when replacing productive workers.
Which of the following statements is true of turnover as an organizational consequence of stress?
It occurs when an employee feigns a legitimate cause as an excuse to stay home for a day.
It adds to the costs of an organization, especially when replacing productive workers.
It is a result of increased job embeddedness.
It occurs when people relocate to a different branch of the same company.
Health insurance
In the context of workplace security, which of the following is designed to make sure that an employee can afford the medical services he or she may require?
An employee-development plan
An employee assistance program
Unemployment insurance
Health insurance
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