Which of the following is an element of an organization internal environment?

Environmental factors play a major role in determining an organization's success or failure. Managers should strive to maintain the proper alignment between their organization and is environment. All organizations have both external and internal environments.

The external environment is composed of general and task environment layers. The general environment is composed of the nonspecific elements of the organization's surroundings that might affect its activities. It consists of five dimensions: economic, technological, sociocultural, political-legal, and international. The effects of these dimensions on the organization are broad and gradual. The task environment consists of specific dimensions of the organization's surroundings that are very likely to influence the organization. It also consists of five elements: competitors, customers, suppliers, regulators, and strategic partners. Because these dimensions are associated with specific organizations in the environment, their effects are likely to be more direct and immediate.

The internal environment consists of the organization's owners, board of directors, employees, physical environment, and culture. Owners are those who have property rights claims on the organization. The board of directors, elected by stockholders, is responsible for overseeing a firm's top managers. Individual employees and the labor unions they sometimes join are other important parts of the internal environment. The physical environment, yet another part of the internal environment, varies greatly across organizations.

Organizations and their environments affect each other in several ways. Environmental influences on the organization can occur through uncertainty, competitive forces, and turbulence. Organizations, in turn, use information management; strategic response; mergers, acquisitions, and alliances; organization design and flexibility; direct influence; and social responsibility to adapt to their task environments.

One important indicator of how well an organization deals with its environment is its level of effectiveness. Organizational effectiveness requires that the organization do a good job of procuring resources, managing them properly, achieving its goals, and satisfying its constituencies. Because of the complexities associated with meeting these requirements, however, experts may disagree as to the effectiveness of any given organization at any given point in time.

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Question 1

Which of the following is true about marketing planning at the bottom of a business cycle?

a) This is the worst time to invest because the market is weak.

b) If it is fairly certain that the bottom of the cycle has been reached, this is the time to begin increasing investment.

c) Planning should continue on the basis of no change in the level of national economic activity.

d) There is greater certainty at this stage in the cycle.

Question 2

A value chain in marketing is:

a) an operator of discount stores with many branches.

b) a factory outlet store.

c) a process by which goods gain value as they pass through different levels of intermediaries.

d) a process by which companies target value-conscious customers.

Question 3

In general, concern with the ecological environment is most closely associated with economies characterized by:

a) rapid economic growth.

b) high levels of GDP per capita.

c) low levels of GDP per capita.

d) abundant natural resources.

Question 4

The creation of a marketing department:

a) is essential for all businesses.

b) results in universal benefits for firms operating in competitive markets.

c) reduces a firm's costs.

d) can result in a firm as a whole having a reduced level of marketing orientation.

Question 5

Which of the following is least likely to be associated with a firm's macro-environment?

a) Study of the changing birth rate

b) Analysis of household savings ratios

c) A new staff incentive scheme

d) Cultural convergence

Question 6

Which of the following represents the most directly important reason why firms monitor their demographic environment?

a) To explain historical trends

b) To predict political change

c) To predict the size of market segments

d) To predict business cycles

Question 7

In a flexible firm, "core workers" are:

a) Numerically flexible

b) Functionally flexible

c) Both (a) and (b)

d) Neither (a) nor (b)

Question 8

Which of the following is NOT part of an organization's micro-environment?

a) Customers

b) Suppliers

c) Competitors

d) Government legislation

Question 9

Which of the following is an element of an organization's internal environment?

a) Competitors

b) Employees

c) Wholesalers

d) Retailers

Question 10

A method of comparing the internal capabilities of an organization with the demands and challenges of its external environment is referred to as:

a) SHOT analysis

b) SWOT analysis

c) Stakeholder analysis

d) Shareholder analysis

Which of the following is an element of the internal organizational environment?

What are the elements of internal environment?

What are the internal elements of an organization?

What are the 5 internal environment factors?