Which of the following is a system in which low skilled workers use specialized high volume standardized products?

Practice Quiz 1:

1.A system in which relatively low-skilled workers use specialized machinery to produce

high volumes of standardized goods describes Mass Production

2.Of the following, which is not considered one of the three basic functions of business

organizations?

Logistics

3.Of the following, which is primarily a service?

Health care

4.The sequence of activities and organizations involved in producing and delivering a good

or service is the supply chain

5.Which of the following activities is not considered to fall within the realm of operations

management?

Promotional efforts to increase demand

6.Which of the following statements is not associated with a systems approach to decision

making?

Setting priorities based on a few factors that have the largest impact on

objectives.

7.As an abstraction of reality, models support decision making by ignoring unimportant

details in order to concentrate on the most important aspects of a situation

True

8.By nature, service operations involve higher levels of customer contact than

manufacturing operations.

True

9.Decisions associated with planning, scheduling, execution, and control of systems

almost always have strategic, long term implications for a company.

False

10.In operations feedback refers to measurements taken at various stages in transformation

processes that are compared with previously established standards to determine

whether corrective action is needed.

True

11.Operations management focuses solely on the processes or systems that create

physical goods, not the provision of services.

False

12.Relative to craft production, mass production generally requires more highly skilled

workers able to produce products with customized features.

False

13.The General Agreement on Tariffs and Trade (GATT) and the North American Free Trade

Agreement (NAFTA) are intended to counter globalization by imposing tariffs on low

quality products.

False

14.The responsibilities of operations managers are predominately technical, generally

requiring minimal consideration of behavioral factors.

False

15.Scheduling, execution and control decision are usually operational and short term.

16.System capacity and location of facilities are examples of:

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Chapter 1

1. A system in which relatively low-skilled workers use specialized machinery to produce high volumes of standardized

goods describes _____________

Ans: Mass production

2. the three basic functions of business organizations?

Ans: Finance, Marketing, Operations

3. The sequence of activities and organizations involved in producing and delivering a good or service is ___________.

Ans: The supply chain

4. Which of the following activities is not considered to fall within the realm of operations management?

Select one:

a. Capacity planning

b. Managing inventories

c. Deciding where to locate facilities

d. Promotional efforts to increase demand

5. Which of the following statements is not associated with a systems approach to decision making?

Select one:

a. A set of interrelated parts that must work together

b. Objectives of the organization as a whole take precedence over those of any subsystem

c. Organizations are viewed as a system of interrelated subsystems.

d. Setting priorities based on a few factors that have the largest impact on objectives.

6. T/F: As an abstraction of reality, models support decision making by ignoring unimportant details in order to

concentrate on the most important aspects of a situation.

True

7. T/F: By nature, service operations involve higher levels of customer contact than manufacturing operations.

True

8. T/F: Decisions associated with planning, scheduling, execution, and control of systems almost always have strategic,

long term implications for a company.

False

9. T/F: In operations feedback refers to measurements taken at various stages in transformation processes that are

compared with previously established standards to determine whether corrective action is needed.

True

10. T/F: Operations management focuses solely on the processes or systems that create physical goods, not the provision

of services.

False

11. T/F: Relative to craft production, mass production generally requires more highly skilled workers able to produce

products with customized features.

False

12. T/F:

T/F: The General Agreement on Tariffs and Trade (GATT) and the North American Free Trade Agreement (NAFTA)

are intended to counter globalization by imposing tariffs on low quality products.

False

13. T/F: The responsibilities of operations managers are predominately technical, generally requiring minimal

consideration of behavioural factors.

False

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Which of the following is a system in which low skilled workers use specialized equipment to produce high?

Which of the following characterizes a system of production where highly skilled workers produced small quantities of customized goods?

Is a strategy that refers to buying goods or services instead of producing or providing them themselves?

Which is not an area of significant difference between manufacturing and service operations *?