Which of the following criteria is a subjective measure of performance for a waitress?

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212. Which of the followingemployee comparison methodsinvolves comparing each possiblepair of employees and choosingwhich one of each pair is the betteremployee?of rating scale?213. Which performance appraisalmethod assumes that employeeperformance is normallydistributed?anchors such as always, often, andseldom is an example of which typeof rating scale?214. Quality of work is usuallymeasured in terms deviations froma standard. Which from the choicesbelow is used to measure quality?Jewel works at a bank that istrying to get customers to apply forvehicle loans.As hard as Jeweltries, she is unsuccessful becausethe bank’s loan rates are not verycompetitive.When evaluatingJewel’s performance, hersupervisor must consider the loanrates as a:A. ErrorsB. relevant job behaviorsC. attendanceD. all of these215. Which of the following criteriais a subjective measure ofperformance for a waitress?216. What is the most common typeof rating scale?217. A rating scale that usesanchors such as always, often, andseldom is an example of which typeof rating scale?218.Jewel works at a bank that istrying to get customers to apply forvehicle loans.As hard as Jeweltries, she is unsuccessful becausethe bank’s loan rates are not verycompetitive.When evaluatingJewel’s performance, hersupervisor must consider the loanrates as a:A. Modifier219. A type of distribution error inwhich a rater tends to rate everyemployee at the upper end of thescale is called what?

EVALUATING EMPLOYEE PERFORMANCE

1.When would the use of subordinate ratings of a supervisor be least desirable?

A) There are only 1 or 2 subordinates

B) The ratings are anonymous

C) The ratings will not affect raises

D) The job is in the public sector

2.According to your text, a performance appraisal instrument focuses on many areas. Which of the following is

NOT one of the areas listed in your text?

A) Traits

B) Competencies

C) Tasks

D) Cognition

3.Which of the following performance appraisal approaches focus on employees' attributes such as their

dependability, assertiveness, and friendliness?

A) Competency focus

B) Goal focus

C) Task focus

D) Trait focus

4.Promoting employees until they reach their highest level of incompetence is called the:

A) Anderson criteria

B) paradoxical shift

C) attribution error

D) Peter Principal

5.Whereas supervisors see the _______ of an employee’s effort, peers often see the _______.

A) actual behavior / end result

B) end result / actual behavior

C) physical part / mental part

D) mental part / physical part

6._____ ratings have been successful in predicting future success of promoted employees but/and are _____ in

organizations.

A) Customer and subordinate / seldom used

B) Peer / seldom used

C) Self-appraisal / seldom used

D) self-appraisal / often used

7.Self-appraisals of performance appear to be most accurate when the purpose of the self-appraisal is for:

A) salary increases

B) promotions

C) administrative purposes

D) research

8.Which of the following is true about evaluating employee performance?

A) Most performance appraisal systems are successful

B) Most organizations have specific goals for their appraisal systems

C) 360-degree feedback is best used for developmental purposes

D) All three are true