Which of the following are accurate descriptions of the meta message of a business communication choose every correct answer quizlet?

In terms of tone, which two of the following do readers respond to best?

-concern for others -the projection of positivity

The underlying, overall message that people get from a business communication is called the ____ message of the communication. 

An audience's assessment of a business communication message is largely based on the author's

Order from first to last the following steps as they typically occur in developing sound business ideas.

-identification of questions and problems -research to gather information -making conclusions or finding solutions

A listener-centered approach to business messages focuses on the input of which of the following?

In writing business messages, the planning stage focuses on ensuring excellent.

Readers interpret the tone of a business message primarily as a reflection of the writer's attitude toward which of the following?

-the message content -the readers of the message

When business thinkers are mentally flexible, they possesses the ability to

understand contrasting views

Writing effective messages in business helps

-drive collaboration -boost productivity

AIM is a process for ___ the writing of useful business messges

Which of the following are a part of developing the structure of a business message?

-arranging the logic of the primary message -finding and framing the primary message

Strong analogies are important to the writing of business messages because they

When framing the primary message, authors of a business message should complete which of the following?

-defining the primary message -composing a brief message statement

As a rule of thumb, what is the minimum time needed to change a professional reputation?

Which of the following are likely effects of slanting the facts in business messages?

-reader doubt about message logic -potential loss of author credibility

In making a recommendation in the workplace, a business professional is

Setting up the logic of the message consists of

-identifying the call to action -identifying supporting points in the messge

Over the course of many communications, the lasting meta messages you send become the basis for

Which of the following are aspects of setting up the logic of a business message

-arranging message logic -identifying supporting points -defining a call to action

Writers of well-crafted business messages possess the ability to ___ their audience

In a business message, slanting the facts means to

include only favorable information

When writing a business message with an indirect approach, which of the following are presented first?

Crystal believes that outsourcing the bookkeeping needs of her firm would save money. She researches various companies and runs the numbers for various scenarios to gather evidence of the potential savings. Which of the following best defines Crystal's message structure?

Crystal is identifying causes and effects

The description of products and services in a business message is more effective when it emphasizes their trait. 

-in a positive manner -as assets

Business-message readers generally have a better reaction to an author who is seen as

open to a variety of options and ideas

Which of the following are helpful ways of organizing the logic of a business message?

-sketching out the logic -diagramming the logic

Which of the following are means that business professionals employ to draw out superior ideas?

-they draw diagrams -they brainstorm with team members -they write out notes

Which of the following are part of the first step of business problem solving and idea development?

-comprehending related business objectives -asking questions related to the problem -considering various perspectives

For many business messages, the most important step in the planning stage of business communication writing is identifying

the benefits to be gained by the reader

When writing a business message, a key component of credibility comes from demonstrating

Which of the following are benefits of recognizing the contributions of others in business messages?

-better working relationships -credit given in return on other projects

Using exaggeration in a business message can affect the credibility of which of the following?

-the author -the message itself

When focusing on complex business problems, ___ is generally an essential part of the idea-development process. 

When addressing business problems, the first step is to

In business messages, a can-do attitude has which of the following qualities?

-enthusiasm -confidence -optimism

Framing the primary message involves presenting the message.

When the writer of a business message gives the impression of having conducted an analysis that was actually completed by another team member, the writer is

taking credit for the work of others

In a deductive business argument, the essence of the message can be gleaned from which three of the following?

-the first paragraph -the first sentence of supporting paragraphs -the last paragraph

When framing the primary message, authors of a business message should complete which of the following?

-defining the primary message -composing a brief message statement

Which of the following should be avoided in business writing?

-implication of adversarial positions -emphasis on differences

Which of the following statements about workplace priorities is NOT true?

priorities are more constant than values

For an effective frame, the primary business message should be approximately ___ words in length

Which of the following are part of clearly understanding the outcome of a business professional wants to achieve while developing ideas for a business message?

-promoting a distinct position based on level of commitment -achieving balance between ideal outcomes and work relationships

To demonstrate a can-do attitude in a business message, the writer should use

Which of the following are means by which a secondary audience receives a business message?

-the authors shares it with affected individuals -the author forwards it to project team members -primary recipients share it with others

During the planning stage of business-message formation, anticipating a reader's reaction is tied to

-the ways a reader will think and feel -how the message will affect workplace relationships

Readers will usually interpret a business message containing the repeated use of the we-voice as

In a business message, mixed signals come about when there is a conflict between signals such as tone and 

Which of the following are aspects of setting up the logic of a business message?

-IDENTIFYING SUPPORTING POINTS -arranging message logic -defining a call to action

During the message development process, business professionals should identify the ___ their ideas clearly. 

Knowing which secondary audience might view a business communication, its author might need to

-avoid including some confidential content -provide additional background information

Which of the following are characteristics of effective and compelling business message frames? 

-they are memorable -they are appealing

Average and poor business writers are more likely than excellent writers to focus on the ___ stage first.

Templates are used to create a business message for which of the following reasons?

-to define its structure -to organize its appearance

The conclusion of a business message is usually the

In business communications, which of the following generally enhances the writer's beneficial influence over others?

Which of the following actions will contribute to receiving a timely, desired response to a business message?

-respecting the time of others -recognizing others' individualism

The professional reputation of entry-level business people can be improved relatively quickly through which of the following?

-maintaining awareness of professional goals -offering something of value to the work environment -being conscious of strengths and weaknesses

In a business message that involves outlining business plans and ideas, which of the following voices is favored?

Expert business writers typically work more, ____ than average business writers

In business messages, a can-do attitude has which of the following qualities?

-optimism -confidence -enthusiasm

True or false: the use of templates is mandatory in business messasges

In making a recommendation in the workplace, a business professtional is 

Most business messages are crafted using a(n) ___ approach

When framing the primary message, authors of a business message should complete which of the following?

-defining the primary message -composing a brief message statement

For many business messages, the most important step in the planning stage of business communication writing is identifying.

the benefits to be gained by the reader

When writing a business message with an indirect approach, which of the following are presented first?

In general, which of the following are results an author can expect from a carefully crafted business message with strong logic?

-increased influence -stronger credibility

Which of the following are part of clearly understanding the outcome a business professional wants to achieve while developing ideas for a business message?

-achieving balance between ideal outcomes and work relationships -promoting a distinct position based on level of commitment

Which of the following are accurate descriptions of the meta messages of a business communication?

Which of the following are part of planning the basic message structure choose every correct answer quizlet?

Why is accuracy an essential element of business communication choose every correct answer?

What are the different types of messages in business communication?