DIFFERENCES BETWEEN MANUFACTURING AND SERVICE ORGANIZATIONSOrganizations can be divided into two broad categories: manufacturing organizations and service organizations, each posing unique challenges for the operations function. There are two primary distinctions between these categories. First, manufacturing organizations produce physical, tangible goods that can be stored in inventory before they are needed. By contrast, service organizations produce intangible products that cannot be produced ahead of time. Second, in manufacturing organizations most customers have no direct contact with the operation. Customer contact occurs through distributors and retailers. For example, a customer buying a car at a car dealership never comes into contact with the automobile factory. However, in service organizations the customers are typically present during the creation of the service. Hospitals, colleges, theaters, and barber shops are examples of service organizations in which the customer is present during the creation of the service. Show
Organizations that primarily produce a tangible product and typically have low customer contact. Service organizationsOrganizations that primarily produce an intangible product, such as ideas, assistance, or information, and ... Recommended textbooks for you Practical Management Science ISBN:9781337406659 Author:WINSTON, Wayne L. Publisher:Cengage, Operations Management ISBN:9781259667473 Author:William J Stevenson Publisher:McGraw-Hill Education Operations and Supply Chain Management (Mcgraw-hi... ISBN:9781259666100 Author:F. Robert Jacobs, Richard B Chase Publisher:McGraw-Hill Education Business in Action ISBN:9780135198100 Author:BOVEE Publisher:PEARSON CO Purchasing and Supply Chain Management ISBN:9781285869681 Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson Publisher:Cengage Learning Production and Operations Analysis, Seventh Editi... ISBN:9781478623069 Author:Steven Nahmias, Tava Lennon Olsen Publisher:Waveland Press, Inc. Practical Management Science ISBN:9781337406659 Author:WINSTON, Wayne L. Publisher:Cengage, Operations Management ISBN:9781259667473 Author:William J Stevenson Publisher:McGraw-Hill Education Operations and Supply Chain Management (Mcgraw-hi... ISBN:9781259666100 Author:F. Robert Jacobs, Richard B Chase Publisher:McGraw-Hill Education Business in Action ISBN:9780135198100 Author:BOVEE Publisher:PEARSON CO Purchasing and Supply Chain Management ISBN:9781285869681 Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson Publisher:Cengage Learning Production and Operations Analysis, Seventh Editi... ISBN:9781478623069 Author:Steven Nahmias, Tava Lennon Olsen Publisher:Waveland Press, Inc. Which is not a significant difference between manufacturing and services operations?The answer is (e) Cost per unit. Manufacturing and service operations both account for the cost for each unit.
What is the difference between manufacturing operations and service operations?While manufacturing operations focus on producing goods and storing them at a warehouse before delivering them to customers, service-providing operations facilitate simultaneous production and consumption of services.
What are 3 significant differences between service and manufacturing operations?There are five main differences between service and manufacturing organizations: the tangibility of their output; production on demand or for inventory; customer-specific production; labor-intensive or automated operations; and the need for a physical production location.
What is the difference between a service and manufacturing industry?In general, manufacturers have a standardized way of producing goods. Goods are produced en masse in a factory or warehouse-type environment. One finished product is generally the same as the next. Service Industries include those industries that do not produce goods and instead provide services.
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