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Technical Writing for Success3rd EditionDarlene Smith-Worthington, Sue Jefferson 468 solutions Which approach to bad news should be taken if the news is particularly important?Indirect approach. When the bad news may have a significant impact on the recipient or you don't know them very well, you may prefer to use the indirect approach. Figure 4.11.
Which approach to bad news should be taken if you want to get the readers attention immediately?---The direct approach is fine for many business situations in which people understand the possibility of receiving bad news. However, if the bad news might come as a shock to readers, use the indirect approach to help them prepare for it.
Which of the following is the most important part of bad news message?Middle: Explain the Bad News. An explanation of the bad news is the most important part of a negative message because it prepares the reader for the refusal or denial – but it does NOT explicitly state the bad news yet.
When presenting bad news using an indirect strategy where should the bad news be placed?The direct approach places the negative news at the beginning of the message, while the indirect approach packages the negative news between a positive introduction, sometimes called a “buffer” or cushion, and a conclusion. Your negative message may include the rationale or reasons for the decision.
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Which approach to bad news should be taken if the news is particularly important to the reader quizlet?
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