In general, the best way to contact Pokémon GO support is through our in-app support system. To contact support through the app: Show
However, there may be a more suitable contact method for your specific issue or Help Center articles that can help you out. Review the topics below to learn more. Sign-in HelpFor assistance with signing in, check out these troubleshooting guides:
If the troubleshooting guides don’t resolve your issue, please contact us using this form and select "Sign-In Issue" from the dropdown menu. Reporting a BugTo report a bug with Pokémon GO that isn’t already listed on the Known Issues page, please contact us through the app. You won't get an individual response to your report, but we’ll use this information to help us reproduce the issue and identify trends. Using the in-app option allows us to collect important contextual information (like app version and device model) to better investigate bugs. In-Game Shop PurchasesIf you purchased PokéCoins and wish to receive a refund, please contact Apple Support (iOS users), Galaxy App Store (Samsung users), or Google Play Help (Android users) to review their respective refund policies, request a refund, or to inquire about a recent transaction. If you have a question about an item purchased from the shop using PokéCoins, please contact us through the app. Requesting Modification or Removal of an In-Game Location (PokéStops or Gyms)If you believe an in-game location should be modified or removed, you can submit a request for us to review an in-game feature representing a real-world location. Please visit this page for information on how to submit a request. Reporting Inappropriate GameplayTo report a player or service that violates the Terms of Service or the Niantic Player Guidelines, contact us through the app. Please note that we can't discuss any actions we may have taken on another player’s account. Submitting a Ban AppealOur goal is to provide our players with a fair, fun, and legitimate gaming experience. We maintain a Three Strikes Policy against cheating and actively remove players that do not respect the rules the rest of the community follows. If you believe you were incorrectly punished, please review this page to submit a ban appeal. Deleting my AccountFor account deletion requests, please contact us using this form and select "Delete My Account" under the issue type dropdown menu. Please note that this action cannot be reversed once fully processed. Requesting my DataFor data requests, please contact us at . Follow Us on Social MediaWhich of the following refers to using consumers to develop and market products?Which of the following refers to using consumers to develop and market products? Traditional advertising provides more sophisticated methods of measuring how marketers meet and interact with consumers than social media does.
What is the fourth step involved in developing and implementing a social media marketing campaign?by Adam Wasserman – Create a successful social media campaign by following these four steps: 1) Know your consumer, 2) Set your target, 3) Execute a plan, 4) Monitor.
What is a thought sharing site?Term. Thought Sharing Sites: Definition. (blogs; corporate, professional, personal, mirco)Companies educate and engage by providing product information, and providing a platform for two-way communication.
What are the three steps for the social media engagement process how do you engage customers through online social and mobile media )?The three-stage social media engagement process is: listen to what customers have to say, analyze the information available through various touch points, and finally implement (or do) social media tactics to excite customers.
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When a game or app prompts users to make purchases to enhance the app or game it is referred to as a n?
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