What role can OD practitioners play in developing and implementing competency approaches in organizations?

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Abstract :

The activities of organization development (OD) practitioners were studied, and an OD competency model was developed. The results of a survey of practitioners and clients indicated that implementation of OD activities was responsible for 28% of the critical incidents obtained. A model of OD competency was developed by using data from 25 organizations. The model demonstrated that OD practitioners should possess data skills, interpersonal skills, and delivery skills.

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Copyright: COPYRIGHT 1990 Association for Talent Development (ATD)

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Gale Document Number: GALE|A9589897

An OD practitioner is a person who provides professional services i.e. diagnosing systems, developing interventions, and helping to implement them. They refer to at least three sets of people, first those who specialize in OD as professionals and traditionally focus on humanistic values but now include organizational effectiveness and competitiveness.

Second are those who specialize in the field related to OD such as reward system, organizational design, work design, information technology, and business strategy. Third are those people who are managers and administration and gained OD competencies. OD is becoming a general management skill over time.

Organizational Development Practitioners are people who are entrusted with the job to carry out the planned change process in the organization. These are the people with the ultimate responsibility to development and create organizational wide effectiveness through challenging and changing its current practices.

Role Demand of OD Practitioner

The primary goal of OD is to improve organisation effectiveness; therefore the primary role of an OD consultant is to establish helping relationships within the organisation, with and between individuals and groups, to achieve that objective. The way that goal is acted out depends on the nature of the task in hand.

Organizational Development Practitioners are people who are entrusted with the job to carry out the planned change process in the organization. These are the people with the ultimate responsibility to development and create organizational wide effectiveness through challenging and changing its current practices. OD Practitioner normally refers to people who do Organizational Development.

Organizational Development Practitioners are people who are entrusted with the job to carry out the planned change process in the organization. These are the people with the ultimate responsibility to development and create organizational wide effectiveness through challenging and changing its current practices. OD Practitioner normally refers to people who do Organizational Development. These are the people who support in favor of the change initiative and assist others to implement Organizational Development interventions. Normally the Organizational Development Practitioners are either the OD Specialist or Leaders and Managers who bring change in their work domain.

Competencies of an OD Practitioner

Marketing

An effective organization development (OD) practitioner has to be aware of systems wanting to change and be known and available to those needing them. They must know how to match skills with potential client profile and convey qualifications in a credible manner. Their skills are much needed in quickly grasping the nature of the system, determining appropriate decision and processes as needed according to situation and circumstances.

Leadership

Leaders keep members focused on key company values and on opportunities and need for improvement. A leader’s job is to recognize when a company is headed in the wrong direction and to get it back on the right track. The role of OD practitioner is not just being that leader but also training the managers to be the leaders.

Enrolling

An effective organization development (OD) practitioner must build trusting relationships, present the theoretical foundations of change, deal effectively with resistance, help the client trust the process, and help the client manage emotionally charged feelings and collaboratively design the change process.

Problem-Solving

The real challenge is to implement a solution to an organizational problem. OD practitioner must not forget about today’s problems yet focus constantly on the next set of problems. He must not just propose solutions but ensure the correct implementation of these solutions.

Emotional Intelligence

OD practitioner role is emotionally demanding, he must have the capability which influences personal abilities to succeed in coping with environmental demand and pressure. Self-awareness, self-management, empathy, social skills and self-motivation are all needed requirements of OD practitioner role.

Use of Knowledge and Experience

The role of an OD practitioner can be defined on a continuum ranging from client centered to consultant centered. He must not only direct the managers of the organization but also successfully transfer his/her knowledge and experience to the learners. He must attend to all phases of the business and focus on how the organization works with clients.

With the development of new and varied intervention approaches, the OD professional’s role needs to be seen as falling along the entire continuum from client-centred to consultant-centred. At times, the consultant will rely mainly on organization members’ knowledge and experiences to identify and solve problems. At other times, it will be more appropriate to take on the role of expert, withdrawing from that role as managers gain more knowledge and experience. This is no doubt a very crucial role and needs a lot of practice, expertise and a good command over all tools and techniques to attain complete success.

Types of Organizational Development Practitioners

  1. External OD Practitioners

Advantages

  • Brought in from outside so not associated with the system, which makes them less dependent on the system and makes them work independently.
  • They are more formal in their approach and since they are Specialist they are more Involved in the process, as this is what they to for living.
  • Sees from Different point of view, with Objectivity.
  • Greater freedom of operation.
  • Viewed by top managers to have more positive influence, as they cannot be influenced with ease, and are not really a part of the organizational structure.
  • Less Influenced by power politics of the organization.
  • More Independent and Risk Takers.

Disadvantages

  • Outsiders are unfamiliar with the organizational culture, Norms, Practices.
  • May have difficulty in Obtaining the information due to lack of information on data repository and informal channels of communication.
  1. Internal Practitioners

Advantages

  • They know the Structure of the Organization.
  • Familiar with Organizational culture and norms.
  • They know the people.
  • Have personal interest in making organization succeed.

Disadvantages

  • Lack of Objectivity as they may be influenced by the Management
  • Lack of Specialized Skills
  • May not have necessary power and authority

What are the competencies of organizational development practitioner?

In summary, the OD competencies that are essential for the practitioner to be most effective relate to understanding and practicing these concepts: business strategy, change management and effective communications/leadership skills.

What approach does OD take towards improving Organisational performance?

OD stands as a proactive approach that helps an entity to embrace change. It also helps an entity to leverage change for renewal. The change can either be internal or external. Given that organizational development is an all-inclusive approach, it supports the active engagement of employees and other stakeholders.

What makes you an organizational development practitioner explain it by providing some examples?

Organizational Development Practitioners are people who are entrusted with the job to carry out the planned change process in the organization. These are the people with the ultimate responsibility to development and create organizational wide effectiveness through challenging and changing its current practices.

What are the roles and characteristics of an OD practitioner?

An effective OD practitioner recognizes organizational needs and typically acts as a consultant to help, advise, coach, facilitate and collaborate with a company's leaders. To become a trusted adviser, an OD practitioner must demonstrate the ability to influence and engage effectively.

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