Implementing FCAT-M Performance Management Competencies:Performance Coaching and FeedbackThe Federal Competency Assessment Tool - Management (FCAT- M) assesses whether, and to what degree, supervisors have specific competencies. One of these competencies is Performance Coaching and Feedback, which helps managers and executives support a high-performance culture. The purposes of performance coaching and feedback are to help managers improve the productivity of their employees, to develop and improve an employee's capability to perform and to correct poor performance. The relationship between managers and their employees is initiated by performance-related conversations that are continued through the duration of the working partnership. Effective application of performance coaching and feedback will result in better achievement of agency strategic goals, as well as professional growth for both managers and employees. Show
Performance CoachingCoaching, in its simplest form, means to train, tutor or give instruction. It is an excellent skill that can be used to enhance growth and performance, as well as promote individual responsibility and accountability. Performance coaching is an ongoing process which helps build and maintain effective employee and supervisory relationships. Performance coaching can help identify an employee's growth, as well as help plan and develop new skills. Using their coaching skills, supervisors evaluate and address the developmental needs of their employees and help them select diverse experiences to gain necessary skills. Supervisors and employees can work collaboratively on developing plans that might include training, new assignments, job enrichment, self-study, or work details. There are many types of coaching elements that provide a framework of the coaching process. The following are examples of elements from the Idaho Division of Human Resources that are essential when it comes to performance coaching:
FeedbackFeedback is the primary tool used to provide employees with information and guidance. Feedback consists of two-way communication.
The following are three main points about feedback from the November 2006 HR Magazine article, Feedback, Not Appraisal, by Christopher D. Lee, as they relate to performance management:
Implementing FCAT-M Performance Management Competencies:
Back to Top What process provides managers with feedback?Performance management is the process of continuous feedback and communication between managers and their employees to ensure the achievement of the strategic objectives of the organization.
What process provides managers with feedback so they can take steps to correct any problem quizlet?Control provides managers with continuous feedback so that when plans are not carried out properly, managers can take steps to correct the problem = this process is the primary control function of management.
Which type of control gives managers information about results to correct problems after they arise?At the conversion stage, concurrent control gives managers immediate feedback on how efficiently inputs are being transformed into outputs so managers can correct problems as they arise.
Which of the following are steps of the control process?4 Steps of Control Process are;
Establishing standards and methods for measuring performance. Measuring performance. Determining whether performance matches the standard. Taking corrective action.
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