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Terms in this set (21)Use soft tone of voice, describe events, announce your presence, explain sounds or noises, use touch when appropriate Identify four (4) ways to improve communications with a person who is blind or has visual impairment. Allow patient to express fear, encourage patient to talk about feelings, avoid arguing, remain calm, talk in a soft and non-threatening tone of voice, provide quality care List four (4) ways you can deal with an angry patient. What is culture? Values, beliefs, attitudes, and customs shared by a group of people and passed from one generation to the next Check with immediate supervisor because patient may be allowed to leave article in place a. You are preparing a patient for surgery and all jewelry must be removed. A patient refuses to remove a religious neck chain. Allow patient to express this belief and encourage patient to talk, do not preach your own religion b. A patient tells you, "I don't believe in God." Continue with communication; patient may not feel comfortable with eye contact but still may be listening c. A patient constantly avoids eye contact while you are talking to her. Ask questions to see if he understands it get a translator to explain d. A patient with limited English nods his head but still seems confused as you explain a procedure. Beliefs and practices regarding health and illness, language differences, eye contact, ways of dealing with terminal illness and/or severe disability, touch Identify three (3) main barriers created by cultural diversity. Subjective observations cannot be seen or felt, objective observations can be seen or measured Differentiate between subjective and objective observations. Cross out nearly with a line, record "error" and initial How should an error on a health care record be corrected? Health Insurance Portability and Accountability Act; establishes standards for maintains confidentiality of health care records What does the abbreviation HIPAA mean? What is its purpose? Define teamwork. Many professionals with different levels of education, ideas, backgrounds, and interests working together for the benefit of a patient Maintain a positive attitude, be friendly and cooperate with others, assist others when they need help, listen to others, respect opinions of others List five (5) ways to develop good interpersonal relationships. Briefly describe the characteristics of each of the following types of leaders: a. Democratic Encourages participation of all individuals in a group, listens to opinions of others, bases decisions on what is best for the group as a whole Briefly describe the characteristics of each of the following types of leaders: b. Laissez-faire Believes in noninterference, has minimal rules or regulations, allows individuals to function independently, avoids making decisions until forced to do so Briefly describe the characteristics of each of the following types of leaders: c. Autocratic Dictator, maintains total rule, makes all decisions, has difficulty delegating or sharing duties, expects others to follow directions at all times Define stress. Body's reaction to any stimulus that requires a person to adjust to a changing environment Stop: break out stress response; Identify the four-step plan that should be followed when a stressor causes a physical reaction in the body. Answers will be individualized; evaluated student's solutions to dealing with stress Identify a situation that always leads to stress in your life. Briefly describe how you can adapt to or deal with the situation to decrease or eliminate stress. Differentiate between short-term and long-term goals. Short-term goals usually take days, weeks, or months to accomplish while long-term goals may take a period of years or a lifetime to accomplish; short-term goals are the smaller steps taken to reach long-term goals (1) analyze and prioritize List the seven (7) steps of an effective time-management plan. Sets with similar termsChapter 4: Pre-Med57 terms dmonroeparker9474 Chapter 4: Pre-Med57 terms annetteyvette personal and professional qualities of a health ca…55 terms Samantha_Clarke61 Chapter 4 professional and professionals qualities…36 terms alexis_grace7 Sets found in the same folderEffective Communications27 terms gracie_ragon Chapter 5 Legal and Ethical Responsibilities56 terms Alisontang1 Chapter 14:1 Body Mechanics30 terms KAITLYN_CAMPBELL4 7:3 Human Needs12 terms toothpik Other sets by this creatorArkansas Real Estate Exam350 terms hmbower NURSE 1200: unit 2 Elimination practice questions9 terms hmbower nurse 1200: unit2 Bowel Elimination, Urinary Elimi…74 terms hmbower Nclex Practice Questions - Bowel Elimination158 terms hmbower Recommended textbook solutionsVocabulary for the High School Student4th EditionHarold Levine, Norman Levine, Robert T. Levine 2,680 solutions
Vocabulary for Achievement: Third CourseMargaret Ann Richek 1,788 solutions Vocabulary for Achievement: Third CourseMargaret Ann Richek 1,788 solutions Vocabulary from Classical Roots: D1st EditionNancy Fifer 743 solutions Other Quizlet setsRussian Revolution Test Review15 terms AndrewGluckrocks WH Test 138 terms Jeanmarie504 GEOLOGY EXAM 2101 terms lindsey_green80 Chapters 11-13 (Class 3)58 terms mrsjhts Related questionsQUESTION What are the eight inflectional morphemes? 11 answers QUESTION Where do you insert the probe? 6 answers QUESTION What is the function of the maxillary molars? 15 answers QUESTION True or False: Because each person has a different frame of reference, the meaning of a message will never be exactly the same to a listener as to a speaker. 5 answers What is the best way to improve communication with a health care professional?Here are five ways to ensure effective communication between healthcare professionals.. Assess Your Current Method of Communication. ... . Streamline Communication Channels. ... . Encourage Mobile Collaboration for Effective Communication Between Healthcare Professionals. ... . Give Healthcare Employees a Voice.. How can communication be improved in health and social care?know how to keep a conversation going ▪ use listening skills to check understanding ▪ organise a conversation ▪ use non-verbal communication ▪ ask questions ▪ understand cultural differences and how they might impact communication ▪ understand how disability and physical and mental conditions might impact communication ...
What is the best way to speak and present yourself as a healthcare professional quizlet?How should a health care worker introduce themselves? Enter the room calmly and formally introduce yourself. (Name, position, purpose for being there). Be positive and genuine.
What is the most important reason to improve the communication skills of health care professionals?Effective communication — both intrahospital and interhospital — is important for health care providers to protect their patients, save on costs, and increase day-to-day operating efficiency. Meanwhile, patients benefit from increased access to their medical histories, which reduces chances of medical errors.
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What is the best way to improve communication with a health care professional Quizlet
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