Manages the process of converting or transforming or resources into goods or services
A manager who manages the systems that convert resources into goods and services
Planning, scheduling and supply chain management for a business is considered: Accounting
management
Inventory management
Operations management for a business includes: Research, advertising, media Recruitment, hiring, training PreviousNext
Planning, scheduling and supply chain management
The overall role of an operations manager is to:
Control quality
Schedule deliveries
Convert inputs (raw materials) into outputs (goods or services)
The job of operations management consists of all of the activities involved in: Creating deal structures for customers to buy your product Marketing to end customers
Coordinating
efforts, tasks, and resources
Operations managers are responsible for: Strategic planning and board relationships Finance and Human Resources
Cutting activities that don’t add value to a finished product
Crowd control, vehicle dispatch, and
purchase of supplies are necessary in: Manufacturing operations management
Financial operations management
Services Industry operations management
Services industry operations management includes: Parts scheduling and delivery Advertising and promotion
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Event
staffing and security, supplies purchase, and safety of guests
one-of-a-kind production in which only one unit is manufactured at a time
a method used to produce similar items in groups, stage by stage
is used by companies that need to create standardized products in large quantities as economically as possible
continuous-flow production
a manufacturing operation that produces goods at a continuous, rather than discrete, rate
Mass produced products are: Unique Cheap
A steel manufacturing plant never allows its
blast furnaces to stop or cool down. What type of manufacturing process is being used? Mass Manufacturing
Batch Production
Flow or continuous Production
An example of Flow or Continuous Production is Automotive Manufacturing Yacht Manufacturing
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You are the
operations manager for a custom yacht company. Which is a true statement?
You must stay in close communication with the customer to assure his needs are addressed
Which method of production describes the process of inputs going through stages of production until finished? Project-Based Production Mass production
Batch Production: Custom homes Makes one product at a time.
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Moves inputs through stages of production until finished
Which method of production describes the process of one unit manufactured at a time. Batch Production Mass production
is the electronic storage of a large amount of data by a business.
is the ability to share the same data resource with multiple applications or users
A collection of facts is: Speculation Information
Facts about the weight of a finished product are recorded and stored as part of the production process. This is an example of: An ERP System
Delivery times, costs and shortages are collected and stored as part of Supplier management. This is an example of: Cost reduction An MRP system
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An assessment or understanding is the definition of: Data
The electronic storage of vast amounts of data is: The Cloud Data mining
Data sharing is: The transportation of goods and services to consumers The electronic storage of large amounts of data
The ability to use the same data resource with multiple applications or users
Which of the following are important for data warehousing? Predicting outcomes Padlocked storage facilities PreviousNext
Facilities arranged around the process; used in facilities that create or process a variety of products.
layout that uses standardized processing operations to achieve smooth, rapid, high volume flow
a lean method of producing similar products using cells, or groups of team members, workstations, or equipment, to facilitate operations by eliminating set-up and unnecessary costs between operations
The layout used when the product cannot be moved during production.
Material-Requirements Planning (MRP)
a production planning, scheduling, and inventory control system used to manage manufacturing processes. Most MRP systems are software-based, but it is possible to do MRP by hand, as well
Just-in-Time (JIT) Manufacturing
strategy that companies employ to increase efficiency and decrease waste by receiving goods only when they are needed in the production process, thereby reducing inventory costs
Planning charts used to schedule resources and allocate time.
program evaluation and review technique
Critical Path Method (CPM)
is a step-by-step technique for process planning that identifies critical and noncritical tasks in order to prevent time-frame problems and process bottlenecks
Of all the pieces of the planning puzzle, the ________ is the most strategic and critical.
The facility location is the most strategic and critical part of the: overall project company
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Materials-requirements planning (MRP) is a production planning, scheduling and inventory control system used to manage manufacturing
processes. ________ MRP systems are software-based.
none all
Walmart uses their point-of-sale system to track the sale of items and then replenish the items automatically through: Material-requirements planning (MRP) Product layout
Just-in-time (JIT) inventory control
A high volume of goods is produced efficiently by people, equipment or departments arranged in an assembly line when using which layout? cellular layout
A ________ is a high volume of good which are produced efficiently by people, equipment or departments and arranged in an assembly line. process layout
cellular layout PreviousNext
A ________ chart is useful when the production process
is fairly simple and the activities aren’t interrelated. PERT PIE
Computer Aided Design (CAD)
use of computers in design of products
Computer Aided Manufacturing (CAM)
use of computers in manufacturing of products
Computer-Integrated Manufacturing (CIM)
manufacturing approach that uses computers to control the entire production process
flexible manufacturing system (FMS)
System in which computer-controlled equipment is programmed to handle materials used in manufacturing.
–General purpose machines and equipment staffed by cross-trained workers provide the ability to produce different types of products
the system has multiple machines that can perform the same operation on a part, or the system can absorb large-scale changes in volume, capacity, or capability.
3D Printing (additive manufacturing)
objects are manufactured through the deposition of successive layers of material
Using computer-aided design allows: different materials to be used to manufacture prototypes
testing of a product concept
manually before prototyping
designers to view the product from all angles
The software system that determines the steps needed to produce a component and instructs the machines that do the work is called ________. computer-created manufacturing (CCM) computer-aided design (CAD)
computer-aided
manufacturing (CAM)
________ is the software system that determines the steps needed to produce a component and instructs the machines that do the work. Computer-created manufacturing (CCM) Computer-aided design (CAD)
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Computer-aided manufacturing (CAM)
________
is a form of computer-aided production that builds a three-dimensional object by adding layers of material, one upon the other until an object is created. 3 flexible manufacturing 2D printing
The software used to design models of potential products is called ________. computer-created design (CCD)
computer-aided manufacturing (CAM)
computer-aided
design (CAD)
Computer-aided design is a software used to: control the entire production process speed the production process
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design models of potential products
Supply Chain Management (SCM)
The management of information flows between an among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.
acquires raw materials and resources and distributes to manufacturing as required
Associated with collecting, storing, and distributing the product or service to buyers.
Supply chain management involves:
work-in-process inventory
Supply chain management involves: unfinished goods from point of origin to point of consumption advertising products and services PreviousNext
all
movement and storage of raw materials
Most supply chains have elements in common, such as the following: inbound logistics outbound logistics
customers, planning, purchasing, inventory, production & transportation
Customers, planning, purchasing, inventory, production and
transportation are the elements that most ________ have in common. outbound logistics inbound logistics
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Supply-chain activities must be well coordinated in order to achieve the lowest total logistics cost. If only one of the activities is optimized, ________ may increase the total cost. cross-docs customers
Some of the issues
addressed by supply chain management (SCM) include: marketing practices
number, location, and networks of suppliers
A manager in charge of inbound logistics manages ________ related to the incoming flow of resources that a company needs to produce its goods or services. nothing
some items
Statistical process control (SPC)
a process used to monitor standards, make measurements and take corrective actions as a product or service is being produced
process by which a company compares its performance with that of high-performing organizations
an operation that strives to achieve the highest possible productivity and total quality, cost effectively, by eliminating unnecessary steps in the production process and continually striving for improvement
is a process improvement method that relies on customer feedback and fact-based data gathering and analysis techniques to drive process improvement. DMAIC - define, measure, anaylze, improve, and control
As a consumer, most of us would like to know which companies ensure that their products meet quality specifications. How would you find out whether a company or supplier was meeting these quality standards? Check the company website By using Six Sigma
Through the International Organization for Standardization (ISO)
category of cost
when defect created but identified before
leaves factory, cannot be sold or used
- scrap, rework, retesting, downtime (capacity), yield losses
A cost incurred to prevent mistakes from occuring
ISO 9000 is a certification used by many companies for: International cost management
International environmental management
International quality management
The cost of prevention in the Sigma Six cost-of-quality (COQ) equation includes:
cost to verify quality practices
The ________ in the Sigma Six cost-of-quality (COQ) equation includes the internal costs before the product is sold (like waste and re-work). cost of prevention cost of manufacturing PreviousNext
To identify areas for improvement, companies use a technique called ________, which monitors quality by testing samples of products to determine if they meets predetermined specifications. SWOT analysis best out of three practice
statistical process control
Six Sigma practices: determine individuals best suited for success in a given job role or function
emphasize a clear focus on achieving quantifiable financial returns