- Systems analysis means understanding and specifying in detail what the information system should accomplish. a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: Chap A p 3
- The systems analyst's work is described as problem solving for an organization. a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: Chap A p 4
- Technology alone increases productivity and profits. a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: Chap A p 3
- The primary activity of a system developer is programming. a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: Chap A p 3
- When deciding which information system solution to recommend the analyst should recommend the one with the fewest risks and the most benefits. a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: Chap A p 4
- The difference between the system boundary and the automation boundary is that the system boundary is contained within the automation boundary. a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: Chap A p 7-
- The components of an information system are the computer hardware, the computer software and the data. a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: Chap A p 7-
- Since business problems tend to be similar, systems analysts seldom focus on a specific business industry. a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: Chap A p 12
- Interpersonal people skills are the analysts more important skills. a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: Chap A p 12
- Due to outsourcing programming to off-shore companies in India, China, and the old Soviet Block, careers in information systems is not expected to be a growth industry in the future. a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: Chap A p 14
- Today the nature and types of jobs for information system graduates is more varied than ever before. a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: Chap A p 13-
- Systems analysis and design focuses on understanding the business problem and outlining the approach to solve it. a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: Chap A p 3
- The primary skill required of a good systems analyst is to be able to program effectively and efficiently. a. True
b. False
ANSWER: False
c. knowing what data needs to be stored and used
d. special programming skills
ANSWER: b
POINTS: 1
REFERENCES: Chap A p 3
- A(n) ____ includes hardware, software, inputs, outputs, data, people, and procedures. a. system
b. information system
c. subsystem
d. functional decomposition
ANSWER: b
POINTS: 1
REFERENCES: Chap A p 7
- ____ refers to the division of a system into processes or subsystems. a. System design
b. Data management
c. Programming
d. Functional Decomposition
ANSWER: d
POINTS: 1
REFERENCES: Chap A p 7
- An automation boundary is best described as the separation between the ____. a. system and its environment
b. automated part of a system and the manual part of a system
c. manual part of a system and its environment
d. automated part of a system and its environment
ANSWER: b
POINTS: 1
REFERENCES: Chap A p 7
- Support systems that allow employees to communicate with each other and with customers and suppliers are called ____. a. transaction processing systems (TPS)
b. decision support/knowledge based systems (DSS/KBS)
c. office support systems (OSS)
d. collaboration support systems (CSS)
ANSWER: d
POINTS: 1
REFERENCES: Chap A p 8-
- Which of the following is the analyst’s approach to problem solving? a. Verify that the benefits of solving the problem outweigh the costs, then research and understand the problem.
b. Develop a set of possible solutions, then verify that the benefits of solving the problem outweigh the costs.
c. Verify that the benefits of solving the problem outweigh the costs, then define the requirements for solving the problem.
d. Define the details of the chosen solution, then implement it.
ANSWER: c
POINTS: 1
REFERENCES: Chap A p 5
- A knowledge management system a. indexes all the knowledge contained within an organization.
b. supports the storage of and access to documents within an organization.
c. is another term for a library system.
d. requires a very large amount of online storage space.
ANSWER: b
POINTS: 1
REFERENCES: Chap A p 9
- A system that is subject to many external laws and regulations is a(n) _______. a. collaboration support system
b. manufacturing management system
c. human resource management system
d. business knowledge system
ANSWER: c
POINTS: 1
REFERENCES: Chap A p 8-
- The two systems that are externally oriented, i. they focus on entities outside of the organization a. collaboration support and knowledge management systems
b. manufacturing and supply chain management systems
c. accounting/financial and human resource management systems
d. customer relationship and supply chain management systems
ANSWER: d
POINTS: 1
REFERENCES: Chap A p 8-
- A business intelligence system supports _______. a. strategic planning and executive decision making
b. just in time inventory decisions
c. customer service requirements
d. business process activities
ANSWER: a
POINTS: 1
REFERENCES: Chap A p 9
- Such things as how to do project planning, or how to do cost/benefit analysis, or how to conduct an interview is called
POINTS: 1
REFERENCES: Chap A p 4
- One common element of all types of business information systems is that they all _______. a. use client/server architecture
b. interact with investors
c. interact with customers
d. use database technology
ANSWER: d
POINTS: 1
REFERENCES: Chap A p 5
- Which of the following is NOT a defined area of knowledge that is required of systems analysts? a. Problem solving knowledge
b. Technical knowledge
c. Business knowledge
d. People knowledge
ANSWER: a
POINTS: 1
REFERENCES: Chap A p 10
- A type of information system that allows geographically distributed personnel to work together on projects and tasks is called a(n) ________. a. human resource management system (HRM)
b. knowledge management system (KMS)
c. collaboration support system (CSS)
d. business intelligence system
ANSWER: c
POINTS: 1
REFERENCES: Chap A p 9
- A collection of interrelated components that collect, process, store, and provide as output the information needed to complete a business task is called a(n) ________. ANSWER: information system information system (IS)
POINTS: 2
REFERENCES: Chap A p 6
- A(n) ____________________ is a collection of interrelated components that function together to achieve some outcome. ANSWER: system
POINTS: 2
REFERENCES: Chap A p 6
- An approach to dividing a system into components based on subsystems is referred to as ____________. ANSWER: functional decomposition
POINTS: 2
REFERENCES: Chap A p 7
- Every system has a _______ between itself and the environment. ANSWER: system boundary boundary
POINTS: 2
REFERENCES: Chap A p 7
- The ______________ describes the separation between the automated part of a system and the manual part of a system. ANSWER: automation boundary
POINTS: 2
REFERENCES: Chap A p 7
- Those skills which have to do with computers, programming, networks, and databases are called ___________________ skills. ANSWER: technical
POINTS: 2
REFERENCES: Chap A p 10-
- A centrally managed collection of data that is accessible to many users and systems at the same time is called a(n) __________________. ANSWER: database
POINTS: 2
REFERENCES: Chap A p 10
- A specific software application that assists developers in creating models or other components required for a project is called a(n) _____.
ANSWER: tool
POINTS: 2
REFERENCES: Chap A p 11
- Since a systems developer often works on systems that contain confidential corporate information, it is important that he or she have a high commitment to ________ and ethics. ANSWER: integrity
POINTS: 2
REFERENCES: Chap A p 13
- The process of understanding and specifying what the information system should accomplish is called _______. ANSWER: systems analysis system analysis
POINTS: 2
REFERENCES: Chap A p 3
- The process of specifying how the components of the new system should be implemented is called ________. ANSWER: systems design system design