1. _____ refers to the combination of hardware, software, and services that people use to
manage, communicate, and share information.
a. Instructional technology
b. Information technology
c. Assistive technology
d. Medical technology
2. A large concentration of servers working together is called a _____.
a. server window
b. server application
c. server ranch
d. server farm
3. _____ controls the flow of data, provides data security, and manages network operations.
a. Enterprise software
b. System software
c. Application software
d. Legacy software
4. Examples of company-wide applications, called _____, include order processing systems,
payroll systems, and company communications networks.
a. enterprise applications
b. network operating systems (NOS)
c. operating applications
d. legacy systems
5. When planning an information system, a company must consider how a new system will
interface with older systems, which are called _____.
a. enterprise applications
b. network operating systems (NOS)
c. operating applications
d. legacy systems
6. Internet-based commerce is called _____ and includes two main sectors: B2C (business-to-
consumer) and B2B (business-to-business).
a. electronic commerce
b. network-oriented commerce
All of the following affect project time requirements EXCEPT ____
A) user attitudes
B) the
degree of management support
C) work
breakdown structure
D) relative
priority of the project) work breakdown structure
The success or failure
of an information system usually is unrelated to whether users are satisfied
with the system’s output and operations.A) True
B) Falsefalse
A business ____ is a
graphical representation of one or more business processes that a company
performs, such as accepting airline reservations, selling a ticket, or
crediting a customer account.A) iteration
B) model
C) method
D) processmodel
A 2006 report
published by the Standish Group concluded that only 35% of software development
projects were successful, in the sense that they met ____ constraints.A) budget
B) scope
C) schedule
D) qualiabcd
Product-oriented companies primarily offer
information or services or sell goods produced by others.A) True
B) Falsefalse
In object-oriented
design, objects possess characteristics called properties, which the object
inherits from its class or possesses on its own.A) True
B) Falsetrue
Regardless of the
type, all constraints should be identified as late as
possible.A) True
B) Falsefalse
When two or more
concurrent tasks depend on a single prior task, each of the concurrent tasks is
called a predecessor task.A) True
B) Falsefalse
All of the following affect project
time requirements EXCEPT ____.A) user
attitudes
B) the
degree of management support
C) work
breakdown structure
D) relative
priority of the projectC
The success or failure
of an information system usually is unrelated to whether users are satisfied
with the system’s output and operations.A) True
B) Falseb
Product-oriented companies produce
____.A) retail
services
B) routers
C) computers
D) microchipsb c d
The ____ method of
developing systems stresses team interaction and reflects a set of
community-based values.A) object-oriented
analysis
B) adaptive
C) structured
analysis
D) rapid
application developmentb
A(n) ____ chart
displays complex task patterns and relationships.A)
____ is a systems
development technique that produces a graphical representation of a concept or
process that systems developers can analyze, test, and modify.A) Prototyping
B) Rapid
application development
C) Scrum
D) Modelingd
To avoid the problem
of project creep, ____.A) define
project scope as vaguely as possible
B) leave
project scope undefined
C) define
project scope as clearly as possible
D) expand
the focus beyond the problem at handc
A strong business case
suggests that a company should pursue other options, above the alternative,
because it would be in the firm’s best interest to do so.A) True
B) Falsefalse
The ____ method of
developing systems is well-suited to project management tools and techniques.A) object-oriented
analysis
B) adaptive
C) structured
analysis
D) rapid
application developmentc
All of the following
are possible causes of cost overruns related to human resource factors EXCEPT
____.A) motivation
issues
B) inadequate
training
C) inaccurate
TCO forecastc
Management leadership and
information technology are unconnected, and no significant changes have
occurred in either area.A) True
B) Falseb
In a PERT/CPM chart,
each task has all of the following EXCEPT a(n) ____.A) reference
to successor tasks
B) ID
C) description
D) durationa
A feasibility study
includes tests for ____ feasibility, which means that a proposed system will be
used effectively after it has been developed.C)
Most risk
identifications include a brief description of all of the following EXCEPT
____.A) what
might cause a risk to occur
B) who
would be responsible for responding to a given risk
C) the
potential impact of a given risk
D) the
team member most vulnerable to a given riskd
System developers can
initiate a formal project as early as the preliminary investigation stage, or
later on, as analysis, design, and implementation activities occur.A) True
B) Falsea
A strong business case
suggests that a company should pursue other options, above the alternative,
because it would be in the firm’s best interest to do so.A) True
B) Falseb
In addition to tasks,
every project has ____, which are reference points used to monitor progress and
manage the project.A)
-
The format of a
preliminary investigation report is the same from one company to another.A) True
B) Falseb
Many companies
implement ____ systems that integrate all customer-related events and
transactions.A)
Gantt charts are an
ideal tool for controlling a complex project because they provide plenty of
detailed information.A) True
B) Falseb
A survey is ____, generally
takes less time, and can involve a broad cross-section of people.A) more
flexible than a series of interviews, and it is less expensive
B) more
flexible than a series of interviews, but it is more expensive
C) not
as flexible as a series of interviews, but it is less expensive
D) not
as flexible as a series of interviews, and it is more expensivec
A risk ____ plan is a proactive
effort to anticipate a risk and describe an action plan to deal with it.D)
All of the following
are claims that Microsoft makes about the risk management capabilities of
Microsoft Project 2007 EXCEPT ____.A) the
linking of risks with specific vendors
B) the
assignment of ownership of risks
C) the
specification of probability and risk impact
D) the
ability to track progress to manage projects more efficientlya
In a PERT/CPM chart, each task has
all of the following EXCEPT a(n) ____.A) reference
to successor tasks
B) ID
C) description
D) durationa
Microsoft’s risk
management model includes all of the following EXCEPT ____.A) category,
which specifies the risk type
B) probability,
which indicates the degree of adverse effect should the risk occur, on a scale
of 1 to 10
C) mitigation
plan, which identifies plans to control or limit the risk
D) trigger,
which identifies a condition that would initiate the contingency planb
The first step in
creating a WBS is to ____.A) mark
all recognizable events
B) determine
time requirements
C) identify
all tasks
D) estimate
task completion time and costc
A task is any work
that requires the use of company resources including all of the following
EXCEPT ____.A) controlling
capital
B) people
C) time
D) moneya
Which of the following
versions of Microsoft Project includes support for large, enterprise-wide
projects?
b and cC)
An example of a vertical
system is a(n) ____.A) inventory
application
B) medical
practice application
C) payroll
application
D) database
for a video chainb d
____ is a time estimate the project manager makes for a task.
A) The
weight
B) The
worst-case estimate
C) The
best-case estimate
D) The
probable-case estimateb c d
Product-oriented companies primarily offer information or services or sell goods produced by others.
A) True
B) Falsefalse
n object-oriented design, objects possess characteristics called properties, which the object inherits from its class or possesses on its own.
A) TrueB
) Falsetrue
Regardless of the type, all constraints should be identified as late as possible.
A) TrueB
) False
False
When two or more concurrent tasks depend on a single prior task, each of the concurrent tasks is called a predecessor task.
A) TrueB
) FalseFalse
Which of the following versions of Microsoft Project includes support for large, enterprise-wide projects?
C)
2.Modified Multiple ChoiceAn example of a vertical system is a(n) ____.
A) inventory application
B) medical practice application
C) payroll application
D) database for a video chainb and d
Economic activity has little influence on corporate information management.
A) True
B) Falseb
____ is a time estimate the project manager makes for a task.
A) The weight
B) The worst-case estimate
C) The best-case estimate
D) The probable-case estimateb c d
System developers can initiate a formal project as early as the preliminary investigation stage, or later on, as analysis, design, and implementation activities occur. A) True
B) Falsetrue
A corporate culture is the set of beliefs, rules, traditions, values, and attitudes that define a company and influence its way of doing business.
A) True
B) Falsetrue
When several tasks can take place at the same time, each is called a sequential task.
A) True
B) FalseFalse
____ is a time estimate the project manager makes for a task.
A) The weight
B) The worst-case estimate
C) The best-case estimate
D) The probable-case estimateb c d
1.____ is an example of a discretionary project.
A)
2.____ is a systems development technique that tests system concepts and provides an opportunity to examine input, output, and user interfaces before final decisions are made.
C)
To avoid the problem of project creep, ____.
B)
PERT/CPM is called a(n) ____ technique, because it analyzes a large, complex project as a series of individual tasks.
C)
Project status meetings give project managers an opportunity to seek input and conduct brainstorming sessions
.A) True
B) Falset
It is unusual for system developers to mix and match system development methods to gain a better perspective.
A) True
B) Falsefalse
1.____ components can provide automated response to sales inquiries, Web-based order processing, and online inventory tracking.
D)
systems analyst should provide ____ so managers can understand the full cost impact and timetable.
D)
The first step in the creation of a PERT/CPM chart is to ____.
C)
A feasibility study includes tests for ____ feasibility, which means that the projected benefits of the proposed system outweigh the estimated costs.
D)
A company’s mission statement is unrelated to its major goals, shorter-term objectives, and day-to-day business operations.A) TrueB) False
false
All of the following are possible causes of cost overruns related to human resource factors EXCEPT ____.
C)
Modified Multiple Choice A business process describes a specific set of ____.
A) transactions
B) tasks
C) events
D) resultsa b c d
A ____ path includes all tasks that are vital to the project schedule.
A)
Modified Multiple ChoiceBy questioning users about additional capabilities they would like to have, instead of focusing on difficulties, a systems analyst ____.
A) leaves project scope undefined
B) gets a better understanding of operations
C) highlights ways to improve the user's job
D) builds better, more positive relationships with usersbcd
n a preliminary investigation report, the ____ contain(s) a brief description of the system, the name of the person or group performing the investigation, and the name of the person or group who initiated the investigation.
A)
All of the following are versions of Microsoft Office Project 2007 EXCEPT ____.
A)
Examples of intangible benefits include all of the following except a(n) ____.
D)
Using a WBS allows you to manage a project as one large task.A) TrueB) False
false
A task is any work that requires the use of company resources including all of the following EXCEPT ____.
D)
Many companies implement ____ systems that integrate all customer-related events and transactions.
A) CRM
B) TCO
C) JIT
D) RFIDcrm
During strategic planning, top managers ask a series of questions that is called a(n) ____ analysis because it examines a company’s strengths, weaknesses, opportunities, and threats.
B)
A feasibility study includes tests for ____ feasibility, which means that the projected benefits of the proposed system outweigh the estimated costs.
D)
For a project manager, monitoring and controlling _____.
D)
Traditionally, IT departments had a(n) ____ group composed of systems analysts and programmers who handled information system design, development, and implementation.
A)
When assessing priorities for systems requests, a systems analyst should look for high scores in all of the following except ____.
D)
1.Although a Gantt chart provides more detailed information about a project, a PERT/CPM chart offers a rapid overview that graphically displays the timing, duration, and progress of each task.A) TrueB) False
false
A corporate culture is the set of beliefs, rules, traditions, values, and attitudes that define a company and influence its way of doing business.A) TrueB) False
true