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What happens if a patients expectations are not met?

Not meeting expectations can also result in non-compliance or suboptimal compliance and affect physicians' reputation in a community. Patients with unmet expectations may never complain to the physician directly but instead they just will not return for ongoing and follow-up care.

Which of the following is not a strategy for improving culturally competent care quizlet?

Terms in this set (19) Which of the following is NOT a strategy for IMPROVING culturally-competent care? Providing standard medical care for treatment of disease.

What are the four steps to building trust quizlet?

What are the four steps to building trust? Be empathetic, respectful, genuine, and listen actively.

What is the difference between health equality and health equity quizlet?

Equality is the assumption that everyone benefits from the same supports., whereas equity is everyone getting the support they need. Equality is equal resources, but equity is equal chances. You just studied 52 terms!