Is the collection of activities that transform inputs into outputs that customers value?

ANS: EPTS:1DIF:ModerateREF:8-1

NAT:Level I KnowledgeTOP:AACSB AnalyticKEY:Creation of Value | Operations Management | HRM4.While ____ emphasizes jobs and their authority relationships, ____ emphasizes the activities throughwhich work gets done in the organization.PTS:1DIF:ModerateREF:8-1

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NAT:Level I KnowledgeTOP:AACSB AnalyticKEY:HRM | Creation of Value | Group Dynamics | Individual Dynamics5.____ departmentalization is defined as organizing work and workers into separate units responsible forparticular business functions or areas of expertise.PTS:1DIF:EasyREF:8-2a

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NAT:Level I KnowledgeTOP:AACSB AnalyticKEY:HRM | Creation of Value | Group Dynamics | Individual Dynamics6.Kimberly-Clark is subdivided into organizational units called Kimberly-Clark Health Care, whichprovides products to hospitals, Kimberly-Clark Professional, which sells to businesses, and Kimberly-Clark Consumer, which sells the company’s products to customers. From this information, you knowthat Kimberly-Clark uses ____.

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PTS:1DIF:EasyREF:8-2NAT:Level I KnowledgeTOP:AACSB AnalyticKEY:Creation of Value | Operations Management | HRM7.As a consequence of the Industrial Revolution and its emphasis on specialization, institutionsproviding higher education developed strict departments that contained specialized functions. Thisorganizational structure was perceived as a way to enhance the accumulation and dissemination ofknowledge. Institutions providing higher education have traditionally used ____.a.reengineeringb.functionalizationc.departmentalizationd.functional empowermente.job dissemination

the vertical and horizontal configuration of departments, authority, and jobs within a company

the collection of activities that transform inputs into outputs that customers value

functional, product, customer, geographic, and matrix

functional departmentalization

allows work done by highly qualified specialists; lowers cost by reducing duplication

product departmentalization

allows people to specialize in one area of expertise; makes decision making easier

customer departmentalization

focuses organization on customer needs; allows companies to specialize products and services to customer needs

geographic departmentalization

helps companies respond to different markets; reduces costs by locating unique resources closer to customers

matrix departmentalization

allows companies to efficiently manager large, complex tasks; gives much more diverse set of expertise and experience

vertical line of authority that clarifies who reports to whom throughout the organization

workers should report to just one boss

contributes to selling or manufacturing direct customer/product contact

centralization of authority

concentrated at upper levels

concentrated at lower levels

experience work as meaningful; experience responsibility for work outcomes; knowledge of results

intraorganizational process

the collection of activities that take place within an organization to transform inputs into outputs that customers value

the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance

more authority and initiative

feeling of self-determination

Is the collection of activities that transfer inputs into outputs that customer's value?

A transformation process is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers or clients.

What best defines line of authority?

The chain of command within an organization that confers the power to order subordinates to perform a task within their job description.

What structure refers to separate units responsible for particular business functions or areas of expertise?

Corporate structure refers to the organization of different departments or business units within a company.

Which type of departmentalization violates the principle of unity of command?

In a matrix, each employee reports to at least two or more managers. In other words, the matrix organization violates the unity of command principle that is often prevalent in traditional organizations.