At which level of integration is the attention of the HRM function focused solely on the day to day activities of a firm quizlet?

1. Administrative linkage: the HRM function's attention is focused on day-to-day activities.

2. One way linkage: the firm's strategic business planning function develops the strategic plan and then informs the HRM function of the plan.

3. Two way linkage: allows for consideration of human resource issues during the strategy formulation process. This integration occurs in three sequential steps. First, the strategic planning team informs the HRM function of the various strategies the company is considering. Then HRM executives analyze the human resource implications of the various strategies, presenting the results of this analysis to the strategic planning team. Finally, after the strategic decision has been made, the strategic plan is passed on to the HRM executive, who develops programs to implement it.

4. Integrative linkage: dynamic and multifaceted, based on continuing rather than sequential interaction. In most cases, the HRM executive is an integral member of the senior management team.

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Terms in this set (58)

Which of the following should be true in order for human resource managers to be integrally involved in the company's strategic management process?

(They should set the organization's strategic goals.

They should poll employees about their support for the specifics of the strategic plan.

They should have input into the strategic plan in terms of people-related issues.

They should support the process only if employees already possess the needed skills and behaviors.)

They should have input into the strategic plan in terms of people-related issues.

A business model is a story of how a company will create value for who while making profit?

customers

Which strategic decision is a company addressing when it decides to compete on reliability instead of cost and delivery?

how to compete

Which of the following labor-related factors made General Motors uncompetitive? (Select all that apply.)

(a shortage of skilled workers

its health care costs

the cost of its legacy workforce

an uncompetitive average hourly wage)

(its health care costs.

the cost of its legacy workforce.)

Which of the following are integrated when an organization formulates a strategic plan?

major goals.
policies.
action sequences.

In practice, which of the following are typical ways in which HRM can influence the strategic management process? (Select all that apply.)

(by helping consider how to gain or develop the necessary human resources

by determining the costs of people-related resources for successful implementation

by advising where the firm should compete in implementing its strategy

by limiting strategic options)

by helping consider how to gain or develop the necessary human resources.

by determining the costs of people-related resources for successful implementation.

by limiting strategic options

The strategic management process includes which of the following components? (Select all that apply.)

(human resource management

strategy formulation

strategy implementation

strategic control phase)

strategy formulation.
strategy implementation.

Which are types of linkages that exist between the HRM function and the strategic management function in an organization? (Select all that apply.)

(two-way
three-way
integrative
administrative)

two-way.
integrative.
administrative.

In order to gain the greatest effectiveness, a company's HRM function needs to be integrally involved in the company's

strategic management process

Which of the following are strategic issues that a company must consider when deciding how to achieve its mission and goals in a competitive environment? (Select all that apply.)

(where to compete
when to compete
with what to compete
with whom to compete)

where to compete.
with what to compete.

At the ______ level of integration, the HRM department has no influence on a company's strategic business planning function.

administrative

The former workers who no longer work for a company but to whom the company still owes pensions and other financial obligations are referred to as the company's

legacy workforce.

True or false: The best strategic issue through which HRM can influence the strategic management process is that of "where to compete."

false

The strategic management decision-making process typically originates with which group in an organization?

top executives

When a firm's strategic business planners develop the strategic plan before revealing it to the HRM department, there exists a(n) ______ linkage.

one-way linkage

Which of the following should be true in order for human resource managers to be integrally involved in the company's strategic management process?

(They should support the process only if employees already possess the needed skills and behaviors.

They should poll employees about their support for the specifics of the strategic plan.

They should have input into the strategic plan in terms of people-related issues.

They should set the organization's strategic goals.)

They should have input into the strategic plan in terms of people-related issues.

When an organization sets goals, it defines how its mission will be ______.

operationalized

At which level of integration is the attention of the HRM function focused solely on the day-to-day activities of a firm?

administrative

Which of the following are examples of opportunities or threats that might be identified in an external analysis? (Select all that apply.)

(unserved customer segments

already available financial resources

pending legislation

potential labor shortages)

(unserved customer segments.

pending legislation.

potential labor shortages)

Which of the following labor-related factors made General Motors uncompetitive? (Select all that apply.)

(the cost of its legacy workforce

an uncompetitive average hourly wage

its health care costs

a shortage of skilled workers)

(the cost of its legacy workforce.

its health care costs.)

In practice, which of the following are typical ways in which HRM can influence the strategic management process? (Select all that apply.)

(by limiting strategic options

by helping consider how to gain or develop the necessary human resources

by advising where the firm should compete in implementing its strategy

by determining the costs of people-related resources for successful implementation)

(by limiting strategic options

by helping consider how to gain or develop the necessary human resources

by determining the costs of people-related resources for successful implementation)

The danger of one-way linkage is that the resulting strategic plans cannot be successfully

implemented

Which of the following would be considered during an internal analysis?

(potential labor shortages

available opportunities to pursue new customers

available human resources

available financial resources

available technological resources)

(Things to consider during an internal analysis are ones that are inside a company.

available human resources

available financial resources

available technological resources)

While profit-making companies set various goals, their overarching goal is most often to maximize

stockholder wealth

When an organization examines its operating environment to identify strategic opportunities and threats, it conducts an

external analysis

Ultimately, the choices an organization makes when implementing a strategy are important because they

make an economic difference

Which of the following are important for establishing a company's strategy foundation? (Select all that apply.)

(individuals must possess critical skills

competition must not exist

tasks must be accomplished in pursuit of goals

employees must be motivated)

(individuals must possess critical skills

tasks must be accomplished in pursuit of goals

employees must be motivated)

The statement, "a complex set of values, beliefs, assumptions, and symbols that define the way in which a firm conducts its business," refers to?

organizational culture

Which of the following is a model that categorizes the major operational functions of an organization according to their capabilities?

value chain

Which of the following are among the menus of HRM practices associated with strategy implementation? (Select all that apply.)

(transportation

job analysis

recruitment

pay structure

training and development)

(job analysis

recruitment

pay structure

training and development)

The process of gathering detailed information about particular jobs is known as ______.

job analysis

An organization improves its chances of delivering value to customers when its what values align with the customer value.

cultural values

Organizations use a value chain to determine which of the following?
Multiple select question.

(which aspect of the business will create the most customer value

which type of organizational culture to adopt

which market segments to compete in

which capability needs to be world class)

(which aspect of the business will create the most customer value.

which capability needs to be world class)

Job analysis and design, recruitment and selection, and training and development are all types of what management practice?

HRM resource

The process of determining what tasks should be grouped into a particular job is known as

job design

When a company adopts a new strategy, which of the following are often integrated into job design? (Select all that apply.)

(new tasks

new ways of performing old tasks

new technologies

new safety measures for old occupations)

(new tasks.

new ways of performing old tasks.

new technologies)

During recruitment, an organization seeks applicants ______.
Multiple choice question.

(who will respond to rewards

so that competitors won't hire them first

that will adhere to the company's demands without complaint

for potential employment)

(potential employment

Employee ______ describes the acquiring of knowledge, skills, and behavior in the service of meeting the challenges of existing or nonexistent jobs.

development

o align employees' activities and outcomes with organizational objectives, companies use

performance management

As part of strategy implementation, an essential element is the acquisition of ______ skills.

strategy-related

Employee ______ refers to a planned effort to facilitate the learning of job-related skills and knowledge.

training

Similarities in the ways companies attempt to compete within a single industry are known as

generic strategies

The behaviors required of a person who holds a certain job in a certain social work environment are known as

role behavior

Which of the following are likely aspects of an "internal growth" strategy? (Select all that apply.)

(market development

innovation

determining operating costs

joint ventures)

market development
innovation
joint ventures

When an organization is pursuing an external growth strategy, it will attempt to ______ or integrate vertically or horizontally.

diversify

When an organization pursues a(n) ______ strategy, it is attempting to focus on what it does best in its established markets

concentration

attempts to build on existing strengths by channeling its resources, such as product development, in that direction.

internal growth strategy

Which of the following are typically part of an "external growth" strategy? (Select all that apply.)

(promoting the right employees

acquisitions

training employees

mergers)

(acquisitions.

mergers.)

To align employees' activities and outcomes with organizational objectives, companies use

performance management

An organization that pursues a(n) ______ strategy attempts to pare down its operations, usually because of serious economic difficulties.

divestment

When pursuing a concentration strategy, a company emphasizes which of the following?

(joint ventures

product development

maintaining skill levels

retaining skilled staff)

(maintaining skill levels

retaining skilled staff)

Which of the following statements is true concerning company downsizing?
Multiple choice question.

(It tends to exceed company financial objectives.

As a company strategy, it is sometimes called "rightsizing."

It tends to positively affect employee productivity.

It tends to improve employee morale.)

(As a company strategy, it is sometimes called "rightsizing.")

The strategies comprising what organizations actually do as opposed to what they intend to do are known as ______ strategies.

emergent

Mergers rarely live up to expectations as a result of ______ issues, according to a report by the Conference Board.

people

The main component that serves as the "raw material" for a learning organization is ultimately the

people

During the dot-com craze of the 1990s, organizations used which of the following tactics to attract talented employees? (Select all that apply.)

(trying to become "employers of choice"

enacting longer-term employment contracts

offering hourly pay rather than stock options

developing "employee value propositions")

(trying to become "employers of choice"

developing "employee value propositions")

result from proactive decisions made through the rational decision-making process used by managers developing the organization's strategic plan.

Intended strategies

Organizations that emphasize monitoring the business environment, absorbing and using that information to make decisions and restructuring themselves to compete in the environment they exist in, are known as

learning organization

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Which is the lowest level of integration between the HRM function and the strategic management function?

Administrative LinkageIn administrative linkage (the lowest level of integration), the HRM function'sattention is focused on day-to-day activities. The FIRM executive has no time oropportunity to take a strategic outlook toward HRM issues.

Which of the following is the lowest level of integration between the human resource management?

The two-way linkage level is the lowest level of integration.

Which of the following should be true in order for human resources managers to be integrally involved with the company's strategic management process?

Which of the following should be true in order for human resource managers to be integrally involved in the company's strategic management process? They should have input into the strategic plan in terms of people-related issues.

In which type of linkage can the HRM participate in the strategic management process?

Two-way linkage allows for consideration of human resource issues during the strategy formulation process. The strategic planning function and the HRM function are interdependent in two-way linkage.