assembly processA production process in which the basic inputs are either combined to create the output or transformed into the output.bill of materialA list of the items and the number of each required to make a given product.blockchain technologyRefers to a decentralized “public ledger” of all transactions that have ever been executed. It is constantly expanding, as “completed” blocks are added to the ledger with each new transaction. business process management (BPM)A unified system that has the power to integrate and optimize a company’s sprawling functions by automating much of what it does.CAD/CAM systemsLinked computer systems that combine the advantages of computer-aided design and computer-aided manufacturing. The system helps design the product, control the flow of resources needed to produce the product, and operate the production process.cellular manufacturingProduction technique that uses small, self-contained production units, each performing all or most of the tasks necessary to complete a manufacturing order.computer-aided design (CAD)The use of computers to design and test new products and modify existing ones.computer-aided manufacturing (CAM)The use of computers to develop and control the production process.computer-integrated manufacturing (CIM)The combination of computerized manufacturing processes (such as robots and flexible manufacturing systems) with other computerized systems that control design, inventory, production, and purchasing.continuous improvementA commitment to constantly seek better ways of doing things in order to achieve greater efficiency and improve quality.continuous processA production process that uses long production runs lasting days, weeks, or months without equipment shutdowns; generally used for high-volume, low-variety products with standardized parts.critical pathIn a critical path method network, the longest path through the linked activities.critical path method (CPM)A scheduling tool that enables a manager to determine the critical path of activities for a project—the activities that will cause the entire project to fall behind schedule if they are not completed on time.customizationThe production of goods or services one at a time according to the specific needs or wants of individual customers.e-procurementThe process of purchasing supplies and materials online using the internet.electronic data interchange (EDI)The electronic exchange of information between two trading partners.enterprise resource planning (ERP)A computerized resource-planning system that incorporates information about the firm’s suppliers and customers with its internally generated data.fixed-position layoutA facility arrangement in which the product stays in one place and workers and machinery move to it as needed.flexible manufacturing system (FMS)A system that combines automated workstations with computer-controlled transportation devices—automatic guided vehicles (AGV)—that move materials between workstations and into and out of the system.Gantt chartsBar graphs plotted on a time line that show the relationship between scheduled and actual production.intermittent processA production process that uses short production runs to make batches of different products; generally used for low-volume, high-variety products.inventoryThe supply of goods that a firm holds for use in production or for sale to customers.inventory managementThe determination of how much of each type of inventory a firm will keep on hand and the ordering, receiving, storing, and tracking of inventory.ISO 14000A set of technical standards designed by the International Organization for Standardization to promote clean production processes to protect the environment.ISO 9000A set of five technical standards of quality management created by the International Organization for Standardization to provide a uniform way of determining whether manufacturing plants and service organizations conform to sound quality procedures.job shopA manufacturing firm that produces goods in response to customer orders.just-in-time (JIT)A system in which materials arrive exactly when they are needed for production, rather than being stored on-site.lean manufacturingStreamlining production by eliminating steps in the production process that do not add benefits that customers want.make-or-buy decisionThe determination by a firm of whether to make its own production materials or to buy them from outside sources.Malcolm Baldrige National Quality AwardAn award given to recognize U.S. companies that offer goods and services of world-class quality; established by Congress in 1987 and named for a former secretary of commerce.manufacturing resource planning II (MRPII)A complex computerized system that integrates data from many departments to allow managers to more accurately forecast and assess the impact of production plans on profitability.mass customizationA manufacturing process in which goods are mass-produced up to a point and then custom-tailored to the needs or desires of individual customers.mass productionThe manufacture of many identical goods at once. materials requirement planning (MRP)A computerized system of controlling the flow of resources and inventory. A master schedule is used to ensure that the materials, labor, and equipment needed for production are at the right places in the right amounts at the right times.operations managementManagement of the production process.outsourcingThe purchase of items from an outside source rather than making them internally.perpetual inventoryA continuously updated list of inventory levels, orders, sales, and receipts.process layoutA facility arrangement in which work flows according to the production process. All workers performing similar tasks are grouped together, and products pass from one workstation to another.process manufacturingA production process in which the basic input is broken down into one or more outputs (products).product (or assembly-line) layoutA facility arrangement in which workstations or departments are arranged in a line with products moving along the line.productionThe creation of products and services by turning inputs, such as natural resources, raw materials, human resources, and capital, into outputs, which are products and services.production planningThe aspect of operations management in which the firm considers the competitive environment and its own strategic goals in an effort to find the best production methods.production processThe way a good or service is created.program evaluation and review technique (PERT)A scheduling tool that is similar to the CPM method but assigns three time estimates for each activity (optimistic, most probable, and pessimistic); allows managers to anticipate delays and potential problems and schedule accordingly.purchasingThe process of buying production inputs from various sources; also called procurement.qualityGoods and services that meet customer expectations by providing reliable performance.quality controlThe process of creating quality standards, producing goods that meet them, and measuring finished goods and services against them.roboticsThe technology involved in designing, constructing, and operating computer-controlled machines that can perform tasks independently.routingThe aspect of production control that involves setting out the work flow—the sequence of machines and operations through which the product or service progresses from start to finish.schedulingThe aspect of production control that involves specifying and controlling the time required for each step in the production process.Six SigmaA quality-control process that relies on defining what needs to be done to ensure quality, measuring and analyzing production results statistically, and finding ways to improve and control quality.supply chainThe entire sequence of securing inputs, producing goods, and delivering goods to customers.supply-chain managementThe process of smoothing transitions along the supply chain so that the firm can satisfy its customers with quality products and services; focuses on developing tight bonds with suppliers.Total Quality Management (TQM)The use of quality principles in all aspects of a company’s production and operations.value-stream mappingRouting technique that uses simple icons to visually represent the flow of materials and information from suppliers through the factory to customers. 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© Jun 14, 2022 OpenStax. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution License . The OpenStax name, OpenStax logo, OpenStax book covers, OpenStax CNX name, and OpenStax CNX logo are not subject to the Creative Commons license and may not be reproduced without the prior and express written consent of Rice University. Which type of factory has more choice in which suppliers to use for raw materials?Main difference between contributor factory and server factory is that contributor factory has responsibilities for product and process engineering and development. It also has much more choice in terms of which suppliers to use for raw materials and component parts.
What are the considerations that help determine where an international firm will locate its production facilities?ISO 9000 is used in the EU marketplace as a way to _____. What are the considerations that help determine where an international firm will locate its production facilities?. product serves universal needs.. value-to-weight ratio is high.. high fixed costs.. What two benefits can a company derive from flexible manufacturing technologies?Advantages of FMS
Some of the advantages associated with FMS include reduced manufacturing cost, increased labor productivity, increased machine efficiency, improved product quality, increased system reliability, reduced parts inventory, shorter lead times, and increased production rate.
What three factors would encourage a firm to make a product in house?If a firm is going to buy or outsource, it's essential that they work with a company that they can rely on for the long-term. Similarly, factors that may tilt a firm toward making an item in-house include existing idle production capacity, better quality control, or proprietary technology that needs to be protected.
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A business uses the _____ function to obtain raw materials it needs to manufacture goods.
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